Hubert Financial profile, discussions, and reviews

Website: https://www.happysavings.ca
Headquarters: Selkirk, Manitoba
Parent company: Access Credit Union
Credit union? Yes
Available to Quebec residents? No
Founded in: 2010

Savings account rate history

GIC rate history

Disclaimer: Although our best efforts are made, the information posted on this website is not guaranteed to be accurate. Please visit their website for authoritative information.

Interface screenshots

Dashboard
My Accounts
Transfer funds
Account transactions
Open Account choices
Open a GIC
Accounts menu options
Transfers & Payments menu options

Latest discussions about Hubert Financial -- view all

Forum/Topic Started Last post Posts

Hubert Financial

An Update On The Access Website Improvements For 'Hubert' Members

August 16, 2024
3:08 pm by
Dean
View

November 19, 2024
8:20 pm by
everhopeful
View

11

Hubert Financial

Error message when logging into access

November 16, 2024
10:02 pm by
christinad
View

November 19, 2024
12:54 pm by
christinad
View

8

Hubert Financial

New Lower Rates, Effective 2day :-(

August 30, 2024
9:12 am by
Dean
View

October 31, 2024
1:56 pm by
Winnie
View

36

Hubert Financial

Hubert's New Survey: "... Let Us Know What You Think ..."

October 22, 2024
8:56 am by
Dean
View

October 25, 2024
2:49 pm by
Dean
View

16

Hubert Financial

It looks like Chat is not working...

October 4, 2024
10:57 am by
CAD
View

October 4, 2024
5:19 pm by
CAD
View

3

11 Reviews »

  1. Customer service:

    Account features:

    Interest rates (consistency and amount): Rated 4 / 5 stars

    Fees:

    Interface (online, telephone, in-person, etc.): Rated 3 / 5 stars

    How long have you banked with them?: 9+ Years with Hubert/Sunova CU. to June 2022. Then from July 2022 with Hubert/Access CU.

    Why do you bank with them?: Because of the of July 1, 2022 merger of Sunova Credit Union with Access Credit Union

    What do you like about this bank / credit union?: To be determined.

    What could be improved about this bank / credit union?: Since the September 22-24 integration, several options and features previously available on the Hubert website are no longer available. It would be nice to get some of them back.

    General comments: It should be noted, All Reviews posted prior to the September 2023 integration are no longer valid. They are only related to the previous Hubert/Sunova history, and are not related to any new Hubert/Access CU. reviews.

    Review by guardian — December 3, 2023 @ 10:59 am

  2. Customer service: Rated 5 / 5 stars

    Account features: Rated 4 / 5 stars

    Interest rates (consistency and amount): Rated 5 / 5 stars

    Fees:

    Interface (online, telephone, in-person, etc.): Rated 4 / 5 stars

    How long have you banked with them?: 7 months

    Why do you bank with them?: Great rates

    What do you like about this bank / credit union?: Redeemable GIC

    What could be improved about this bank / credit union?: Should be able to redeem GIC without contacting customer care

    General comments: Great rates on the remake GIC

    Review by TJ — March 13, 2023 @ 3:39 pm

  3. Customer service: Rated 5 / 5 stars

    Account features: Rated 5 / 5 stars

    Interest rates (consistency and amount): Rated 5 / 5 stars

    Fees: Rated 5 / 5 stars

    Interface (online, telephone, in-person, etc.): Rated 5 / 5 stars

    How long have you banked with them?: 7 years

    Why do you bank with them?: Easy to use, good rates/products and local for me.

    What do you like about this bank / credit union?: See above

    What could be improved about this bank / credit union?: It is pretty good for what I use it for.

    General comments: I've always had great service with Hubert. From fixing a mistake I made to just general transactions.

    Review by Lloyd — October 10, 2021 @ 11:39 am

  4. Customer service: Rated 5 / 5 stars

    Account features: Rated 5 / 5 stars

    Interest rates (consistency and amount): Rated 5 / 5 stars

    Fees: Rated 5 / 5 stars

    Interface (online, telephone, in-person, etc.): Rated 5 / 5 stars

    How long have you banked with them?: For over 5 years

    Why do you bank with them?: Their one year three month cashable at anytime GICs as well as cad and usd accts

    What do you like about this bank / credit union?: Always improving their online site. As a transfer point for push/pull with easy link setups.

    What could be improved about this bank / credit union?: Currently does the job

    General comments: Nothing now

    Review by Richard — May 31, 2020 @ 9:23 am

  5. Customer service: Rated 5 / 5 stars

    Account features: Rated 5 / 5 stars

    Interest rates (consistency and amount): Rated 5 / 5 stars

    Fees: Rated 5 / 5 stars

    Interface (online, telephone, in-person, etc.): Rated 5 / 5 stars

    How long have you banked with them?: Several years

    Why do you bank with them?: Interest rates & prompt customer service

    What do you like about this bank / credit union?: I REALLY like their one year quarterly gic that pays interest quarterly and allows you to change our at any time - common sense would be to do it on the quarterly interest pay date . Their interest rates have not been as good as motive , but good enough for me to stay and unlike motive they have locked in rates . I also like that it’s very easy to pull and push money to and from other institutions

    What could be improved about this bank / credit union?: Their website is still a work in progress ( the new site ) but one can continue to use the old one while they continue to improve the new one

    General comments: Nothing else

    Review by Helen W — March 14, 2020 @ 10:10 am

  6. Customer service: Rated 1 / 5 stars

    Account features: Rated 1 / 5 stars

    Interest rates (consistency and amount): Rated 3 / 5 stars

    Fees: Rated 3 / 5 stars

    Interface (online, telephone, in-person, etc.): Rated 1 / 5 stars

    How long have you banked with them?: 5 year

    Why do you bank with them?: online

    What do you like about this bank / credit union?: this website

    What could be improved about this bank / credit union?: improve IT system

    General comments: the IT platform is poor

    Review by rateca — August 28, 2019 @ 1:02 pm

  7. Customer service: Rated 5 / 5 stars

    Account features: Rated 5 / 5 stars

    Interest rates (consistency and amount): Rated 3 / 5 stars

    Fees: Rated 5 / 5 stars

    Interface (online, telephone, in-person, etc.): Rated 5 / 5 stars

    How long have you banked with them?: 3 years

    Why do you bank with them?: Had good rates on savings accounts when I signed up.

    What do you like about this bank / credit union?: This site.

    What could be improved about this bank / credit union?: I wish they kept their interest rates competitive

    General comments: Would highly recommend when the rate is right.

    Review by Mark — June 21, 2019 @ 1:46 pm

  8. Customer service: Rated 5 / 5 stars

    Account features: Rated 4 / 5 stars

    Interest rates (consistency and amount): Rated 4 / 5 stars

    Fees: Rated 5 / 5 stars

    Interface (online, telephone, in-person, etc.): Rated 3 / 5 stars

    How long have you banked with them?: 2 years

    Why do you bank with them?: Great rates - good telephone customer service

    What do you like about this bank / credit union?: Good rates - Good telephone customer service - No limit insurance on deposits.

    What could be improved about this bank / credit union?: Website - if you have several deposits, it takes too long to sort out which account you are querying - would also like to see more up front security questions.

    General comments: Patient, thorough, relaxed telephone customer service. Web site needs work to make it more user friendly.

    Review by Bob — April 16, 2019 @ 9:23 am

  9. Customer service:

    Account features: Rated 5 / 5 stars

    Interest rates (consistency and amount):

    Fees:

    Interface (online, telephone, in-person, etc.):

    How long have you banked with them?: 3 YEARS

    Why do you bank with them?: VERY GOOD RATES

    What do you like about this bank / credit union?: SERVICE AND RATES

    What could be improved about this bank / credit union?: NIL

    General comments: NIL

    Review by CHARLES ROY — December 23, 2018 @ 8:53 am

  10. Customer service: Rated 5 / 5 stars

    Account features: Rated 4 / 5 stars

    Interest rates (consistency and amount): Rated 5 / 5 stars

    Fees: Rated 5 / 5 stars

    Interface (online, telephone, in-person, etc.): Rated 4 / 5 stars

    How long have you banked with them?: About 2 years

    Why do you bank with them?: Very straightforward. Great for short term savings and GICs.

    What do you like about this bank / credit union?: I like the philosophy of credit unions (a people's bank). No fees. Better than average interest rates. Their online chat for service is very easy to use and they respond quickly. Really like the 1-year term deposit that can be cashed out quarterly - gives a higher rate, and nearly as convenient as a high interest savings account.

    What could be improved about this bank / credit union?: Not much. I understand this is a virtual bank. Their services will be more limited, so they can offer a better rate.

    General comments: If you're looking for an online bank with good overall rates, you can't really complain with this one.

    Review by Paul — February 12, 2018 @ 9:51 pm

  11. Customer service: Rated 5 / 5 stars

    Account features: Rated 4 / 5 stars

    Interest rates (consistency and amount): Rated 4 / 5 stars

    Fees: Rated 5 / 5 stars

    Interface (online, telephone, in-person, etc.): Rated 5 / 5 stars

    How long have you banked with them?: 2 months

    Why do you bank with them?: RBC killed Ally and IngDirect interest rates are too low.

    What do you like about this bank / credit union?: No Fee Banking, with with a simple, easy user friendly website.

    What could be improved about this bank / credit union?: Not an issue for me, but they do not have mutual funds.

    General comments: For HISA and TFSA HISA and Term Deposits, they provide the ease and convenience that Ally and ING offered without fees and higher interest rates!

    Review by Don Cunningham — April 17, 2013 @ 10:42 pm

Submit a review

*** All fields are required ***

Please rate the following (5 is better; 1 is worse):

1 2 3 4 5 n/a

1 2 3 4 5 n/a

1 2 3 4 5 n/a

1 2 3 4 5 n/a

1 2 3 4 5 n/a

*
To prove you're a person (not a spam script), type the security word shown in the picture. Click on the picture to hear an audio file of the word.
Click to hear an audio file of the anti-spam word