Desjardins says personal data of 2.9 million members breached | Page 2 | Zag Bank | Discussion forum

I know lots of cerb frauders too,
I reported them on the tip line.

Well Loonie was right, the main issue is identity theft. And Alta Red was wrong, the courts have found against Desjardins and awarded over 200 million in compensation.

Little did I know three years ago, but I am one of the victims of data breach, and ID fraud..,

There's been no court finding against Desjardin. $200,852,500 is the maximum indemnity against Desjardin in the proposed settlement.

The settlement was approved by the court on June 14, 2022.

RetirEd said
Yatti420: The CERB and other payments have been and are being audited aggressively already. The massive task continues, and demands being made to recipients. Those on welfare with no assets will probably get away with it, but no new government could change that.

I know two people who got payback requests this year, but both were able to prove they were in fact entitled.

CREDIT MONITORING: I shopped just ONCE with Home Depot and was caught in their breach. They told me they were providing "credit monitoring" for a year, but I never understood what that was supposed to mean or provide. I never heard from the monitors, but it sure caused lots of trouble blocking my attempts to modify my credit card accounts with card changes, limit reductions (they keep increasing them and I keep asking them to roll them back!) and such. Eventually I discovered there had been an attempt to open a new card under my name in Quebec but it had failed; nobody ever informed me until I requested credit reports.

Can anyone help us understand just what those "credit monitoring" services do, and if anyone has gotten any benefit out of them?
RetirEd  

You can explicitly add your name to a credit monitoring restriction list. I was on a credit restriction list for like 4 years due to a identify fraud. That was painful as that means you can NOT get any credit approval online, and it must be verified physically / over the phone. Even then you have to jump thru hoops to identify urself. So yes it will give you ultimate protection for sure, even barring ur ownself from getting credit.

As for credit monitoring, I believe all this does is alert u of any changes such as credit enquiries. It certainly does NOT prevent me from signing up for a new bank account etc.

Update: it took from October to this week for Equifax to “fix the glitch”. I litterally called about 30 times after trying myself online each time. They would refuse to escalate, tell me to call back because they were having a “computer problem”, tell me it would be resolved in 2 hours, 2 days, 2 weeks…it took 5 months! Very frustrating but I finally got my account created, so I can see and monitor my credit report.

Also created an account with Transunion. Have noticed a business “Credit Karma” is accessing my credit report weekly on Transunion, and Borrowell doing the same on Equifax. I do not recall making these accounts, so am wondering if the accounts are being monitored by the criminals who used my stolen ID to see what credit I have that they can exploit. I have asked Credit Karma and Borrowell for more information and to cancel the accounts that allow access to my credit file, and may advise the police of this activity.

I had filed a police report about the fraud at my bank, (see prior post), but have had no news on that.

Since Feb 1, 2023 Quebec residents are able to place credit freezes on their own files with the credit bureaus, like US citizens can do. The rest of Canada has not yet followed suit; I wonder why not.

https://www.canada.ca/en/financial-consumer-agency/services/credit-reports-score/order-credit-report.html

Getting your credit report and credit score
From: Financial Consumer Agency of Canada

On this page

Get your credit report online
Get your credit report by mail
Get your credit report in person
Get your credit score
Protect yourself when getting your credit report or score
What is credit monitoring
How often you should check your credit report

Credit bureaus in Canada may collect different information about how you’ve used credit in the past. Requesting your own credit report has no effect on your credit score.

What is credit monitoring

Canada’s credit bureaus, as well as many credit card issuers and financial institutions, offer credit monitoring services. These services will notify you after certain updates have been made to your credit report and credit score, such as a credit inquiry.

You could consider using this service if you think you’ve been the victim of fraud or if you’ve been affected by a data breach. This can help you see if somebody is trying to apply for credit in your name.

You usually need to pay for these services. Some institutions may offer it for free under certain conditions.

How often you should check your credit report

Consider getting your credit report from one bureau, then wait six months before requesting it from the other bureau. That way, you may be able to detect problems sooner.

One's permission is required for CreditKarma, CreditKeeper and the like to make soft enquiries to one's credit account.

I recall granting permission to CreditKeeper years ago via my Capital One account as a mechanism to check my credit data once a month or so to see if there was any nefarious enquiries, new credit granted, etc. IOW, identity theft. Having that ability to check is more important to me than the risk of CreditKeeper being hacked.

There is a balance between online paranoia and using online tools to monitor one's own security.

That's a good guess that criminals have created Credit Karma and Borrowell accounts to access your credit file.

One of my banks provides free credit record info and credit score. The bank authenticates me to TransUnion and the info is provided by a TransUnion site, not by a Credit Karma or Borrowell site.