Beware Zag bank | Zag Bank | Discussion forum

Just a quick heads up for anyone wanting to take advantage of the 2.5% promotion offered. I recently opened an account with them and wanted to make sure everything went properly in the transfer so decided to deposit the minimum amount. Then once it went through I would deposit more money with them. I didn't realize that you had to have the $1000 minimum to get the promotion. I had already gone ahead and deposited another $30000 into the account once I knew it worked fine. Thinking I would just have to contact the bank to ask for the promotional interest as they could see what I had done, I was rudely told that I didn't meet their eligibility criteria so too bad. That I could just pull my money if I felt strongly and that 1.05% was still a good rate. Well just want everyone to know this is such bad service. And a poor way to try to start a new bank. Have taken my money out and will deposit back into another account where I can get at least 1.45% for now.