Anyone have login issues? | Zag Bank | Discussion forum

Please consider registering
guest

sp_LogInOut Log In sp_Registration Register

Register | Lost password?
sp_Search Search
Advanced Search
Advanced Search

— Forum Scope —




— Match —





— Forum Options —





Minimum search word length is 3 characters - maximum search word length is 84 characters

sp_Search Search
Go to Bottom
No permission to create posts
sp_Feed Topic RSS sp_TopicIcon
Anyone have login issues?
April 28, 2017
12:25 pm
Save2Retire@55
Member
Members
Forum Posts: 853
Member Since:
January 3, 2013
sp_UserOfflineSmall Offline
Go to Top
1sp_EditHistory sp_Permalink sp_Print

UPDATE: Their system asks for a new password every 365 days. Also, Passwords must be between 8 and 32 characters, with at least one upper case letter, one lower case letter, one number and one special character. Special characters allowed are as follows: #, @, or $.

I have been trying to login to my ZAG account but it redirects me directly to the reset password page. I was foolish enough and after confirming the URL and HTTPS tried to provide a new password with all the required criteria but the system doesn't accept the new password at all. Tried multiple different passwords with no luck.
Now, I am worried! Is is just me or they sent a communication asking everyone to reset password? And what's wrong with their online platform?

April 28, 2017
1:14 pm
Cranston
Member
Members
Forum Posts: 206
Member Since:
April 7, 2017
sp_UserOfflineSmall Offline
Go to Top
2sp_Permalink sp_Print

I don't deal with Zag. But you are describing how a virus can collect your banking info. I would phone them right away.

April 28, 2017
3:54 pm
semi-retired
Member
Members
Forum Posts: 242
Member Since:
April 15, 2015
sp_UserOfflineSmall Offline
Go to Top
3sp_Permalink sp_Print

Hello I am a Zag customer.After reading this topic I logged on with no problem just now.

April 28, 2017
5:28 pm
AltaRed
BC Interior
Member
Members
Forum Posts: 3216
Member Since:
October 27, 2013
sp_UserOfflineSmall Offline
Go to Top
4sp_Permalink sp_Print

I've not had issues either.

April 29, 2017
4:46 pm
Norman1
Member
Members
Forum Posts: 7342
Member Since:
April 6, 2013
sp_UserOfflineSmall Offline
Go to Top
5sp_Permalink sp_Print

Yas said
…
Now, I am worried! Is is just me or they sent a communication asking everyone to reset password? And what's wrong with their online platform?  

A while back, Zag asked me to change my password too when I tried to log in. It was legitimate. Some sites will ask people to change their password once in a while.

I changed it and everything worked fine afterwards, using the new password.

No permission to create posts
sp_Feed All RSS
Go to top

Please write your comments in the forum.