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Tangerine Warning
October 5, 2017
3:25 pm
tcharger67
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Rick said

Thanx for clarifying again. Can you please clarify one more thing for me? In your original post you said:

tcharger67 said
When I asked DUCA about withdrawls, they were very clear, that the maximum is 50k daily, 200k weekly. Only way around that is with a mailed bank draft. DUCA was clear and honest. I like that.

I can't see that in your posts anymore, (honestly I didn't look too hard), so what are the actual daily/weekly limits @ Duca? Thanx! Sorry you hard such a hard time. Hope all your charges get reversed.  

That 50k, 200k weekly was relationship to duca withdrawal limits.
Has no influence over these transactions

Furthermore duca said it was a NSF on tangerine end. Tangerine took responsibility for the me 2 me non approval. But will not reimburse duca NSF charges. So I am out 80$ on my duca accounts.

October 5, 2017
9:11 pm
Loonie
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Yes or no questions to OP (for clarification, I hope):

1. Were you attempting to move your money from Tang to DUCA?
2. Did you initiate these transactions from your DUCA account?

October 6, 2017
8:13 am
tcharger67
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tang to duca

October 6, 2017
1:43 pm
Loonie
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tcharger67 said
tang to duca  

This answer is ambiguous, as I asked two very simple separate questions requiring a simple "yes" or "no' answer.
Accordingly, I am "out" of this discussion.
I don't think any of us can help when there is so little clarity.

October 6, 2017
6:10 pm
Doug
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Thanks, Loonie. I really want to help him out but I need those answers to my, at least I thought, clear and concise, simple questions answered on "page 2" of this thread before I can assist him. 🙂

Sorry, OP, "tang to duca" could mean anything. It doesn't tell us from where you initiated the transfers nor does it tell us if you'd tried to submit a second request on the other end while that was in process.

Cheers,
Doug

October 6, 2017
11:12 pm
Norman1
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Loonie said
Yes or no questions to OP (for clarification, I hope):

1. Were you attempting to move your money from Tang to DUCA?
2. Did you initiate these transactions from your DUCA account?

tcharger67 said
tang to duca  

Would that be short for "Yes" to Question #1 and "Yes" to Question #2?

October 7, 2017
1:26 am
Loonie
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Norman, I don't really care. Not my job to figure it out (or yours unless you really want to). Anyone who can't answer such simple questions very likely has communications issues with FIs as well. I have no advice for such folks unless it's to sign up for a programme in listening skills and effective communication. Successful completion would be worth a lot more than 4 NSFs.

October 8, 2017
10:52 am
Rick
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Doug said
Thanks, Loonie. I really want to help him out but I need those answers to my, at least I thought, clear and concise, simple questions answered on "page 2" of this thread before I can assist him. 🙂

Sorry, OP, "tang to duca" could mean anything. It doesn't tell us from where you initiated the transfers nor does it tell us if you'd tried to submit a second request on the other end while that was in process.

Cheers,
Doug  

Let me see if I can clarify using the OP's own words.
First post (since edited out):
When I asked DUCA about withdrawls, they were very clear, that the maximum is 50k daily, 200k weekly.

Post 5
. I was given permission by tangerines CSR Sept 28 to make the transfer via ducas online banking site, than at the same time I withdrew 100,000 twice via duca financial. Today I have 2 NSF charges in tangerine.

Post 14
rick, just to reiterate. the amounts were posted at 100,000 twice because duca csr informed me their maximum account transfer is 100,000 per transaction, twice daily. the tangerine csr informed me that I was cleared up to 2m if needed

post 25
the transfer was initiated from duca, at the time i was speaking with tangerine csr

According to the post, the transfer SHOULD have gone through. I, and everyone else in this forum that has tried, have successfully transferred 10's if not 100's of thousands by pulling out of Tang from other FI's. I don't understand why, in post 1 he asks Duca about withdrawal limits when he is moving money INTO Duca. That's what confused me, I thought he was trying to get the cash OUT of Duca, not in. Then he is on chat at Tang asking permission to move funds into Duca, but does it from Duca. Why ask Duca about withdrawal limits or ask Tang for permission? Something fishy here. I think if he had just done a pull from Duca on line he would have been fine, unless he mis-remembered or confused the withdrawal limits with the "maximum account transfer" limits. If that is the case, mod should change the title of the thread to DUCA Warning. I too am done with this thread. OP seems less than forthcoming. Good luck!

October 11, 2017
4:52 pm
tcharger67
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tcharger67 said
Just to clarify the pulls were using ducas site. They were 100k withdrawls x 2. I spoke with duca as I made the transfer, their CSR informed me that they cannot make transfers above 100k each, max 200k daily and 2m weekly.
Hence 100k x2.

The following day I also moved 48,000. This was the only transaction to be approved  

tcharger67 said
Doug,
the funds were cleared, according to tangerine online account at the time

the transfer was initiated from duca, at the time i was speaking with tangerine csr

screen shots cannot be supplied, as i didnt feel a necessity to. I have since been saving all conversations

I initiated the same transfers again in the same method as before, and all funds have transfered to duca  

i appreciate the help guys, but ive described the transactions multiple times.

Irregardless, tangerine obudsman called me and appologized for Me 2 Me canceling the transactions. Their reason for canceling the transactions was due to the account being less than 1 month old, and the large number of funds being transferred raised red flags and the account was put on hold as was described possible fraudulent activities.

Now that being said. Tangerine returned their NSF fees. But are refusing to return Duca's NSF fees.
very frustrated and will no longer be doing business with tangerine

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