

12:22 pm
January 25, 2024

Bill said
If I'm 82 and I've got $750k I can't afford to lose I'm just dealing with my local big bank branch familiar staff to just keep rolling over my GICs with them, no need for "best interest rate possible", that money will last me.
If you are 82 and you have nobody to inherit 750k WHY would you do a GIC????
75k/year for 10 years, plus OAS, plus CPP (most likely), some other pension, maybe GIS - is that NOT ENOUGH????????
But then if you spend $$$ on illicit drugs, alcohol, female/male 'entertainment' then I might understand...
Nothing but the old fashioned GREED.
12:24 pm
September 11, 2013

12:36 pm
September 29, 2017

CAD said
If you are 82 and you have nobody to inherit 750k WHY would you do a GIC????
75k/year for 10 years, plus OAS, plus CPP (most likely), some other pension, maybe GIS - is that NOT ENOUGH????????
But then if you spend $$$ on illicit drugs, alcohol, female/male 'entertainment' then I might understand...
Nothing but the old fashioned GREED.
(and yet ANOTHER strawman argument)
Talk about another ignorant and judgmental statement! YIKES!
12:39 pm
April 14, 2021

Bill said
HermanH, the few times I've been called by an FI I tell them I'll call them back and then I call their general number and go from there.
Absolutely the correct procedure. Of course, not everyone can be as savvy and security-aware as us. There are plenty of folks who are either unaware or too lazy to follow safety protocols.
Also, even if someone observes proper security, after a few successful (but annoying) resolutions, they may become innoculated and feel that they are only inconveniencing themselves with yet another long wait on hold. So, they might just acquiesce and (wrongly) submit to the dangerous process.
I told the Oaken CSR directly that her attempt was dangerous. I'm sure it fell on deaf ears. They just don't give a damn. It's convenient for them.
12:43 pm
March 30, 2017

smayer97 said
Not saying she didn't make a mistake. but yours is a strawman argument to justify your opinion ... you are only focusing on GICs. I have succeeded in maintaining my returns well over 5%, and many others too, up until now, of course, not just from GICs. And there are many ways to easily make higher returns than even 6.1% with just a bit of effort, especially in today's market, if one has the wherewithal and time.
So yes, very judgmental.
Why are other investments that may be legitimately earning more than 6% even relevant in this case ? He specifically wants GIC, a legitimate GIC earning 6% is simply not possible at the time, end of story.
1:34 pm
October 21, 2013

Banks really can do more. I would like to think they might do more but perhaps they don't have the imagination to figure it out. Or perhaps their lawyers have told them that blanket notices that most people won't read or know what to do about discharges their responsibility.
I'd be happy to sell them some .advice if they are really interested. I appreciate that banks probably do want to minimize fraud, but everything is a cost:benefit analysis for them, and the bank must ultimately benefit. They won't change their practices unless the issue gets out of hand... It's way cheaper to blame the victim - unless there are too many of them. It's a fine line.
One of the weaknesses of this forum is , ironically, that most of its participants are very intelligent, highly literate, good problem solvers, financially savvy, , and well educated. It's easy to forget or dismiss people who aren't like us, which is the majority of people. The majority is deserving of protection, maybe even from their own weaknesses. When someone is defrauded, the rest of us might , in the end, be on the hook to support them.
The last time we opened an account at a big bank, it was on the phone during covid. The phone call took an interminable full HOUR even though we have had an account with them for over 40 years and were calling from our home phone. Never once did they mention fraud risk or how we could protect ourselves, but the rep had time for an endless list of unimportant statements and questions related to their products and services.. She wasn't pushy, just annoying, wasting both my time and the bank's, with nary a word about protecting me from fraud.
3:34 pm
February 22, 2024

4:35 pm
October 27, 2013

The banks are not gatekeepers. Other than CSRs asking 2-4 pertinent questions, especially of a senior or disadvantaged individual, of why they are withdrawing an abnormal sum and/or what they plan to do with it, I can't see how they can go further. They are, in essence, a store that provides certain services, such as the safekeeping of customer funds, not anything about what the customer wants to do with those funds.
Added later: I truly have empathy for those who have been scammed but they need to stop trying to pass the blame on to others. Take ownership of their own error in judgement.
There are many drivers on the road who despite their relative competence and skill driving make errors in judgement that costs them (and sometimes others) at least financial damage, if not injuries and even death. They need to own their errors.
4:50 pm
April 14, 2021

AltaRed said
FIs are caught between a rock and a hard place regarding agitating their own customers asking questions and not doing enough. I do not know why anyone wants to be in front line service at a bank and sometimes be abused.
Very true. I think that one easy way to approach the subject is not to suggest that the client in front of the CSR is of diminished capacity or that the bank is overly nosy. The CSR could simply mention how other customers in similar circumstances were victims of fraud and mention that it was very much like the client in front of them. Just a chat about other fraud victims, in general, and most folks should not be too offended by it.
6:56 am
April 6, 2013

AltaRed said
… I truly have empathy for those who have been scammed but they need to stop trying to pass the blame on to others. Take ownership of their own error in judgement.
I agree. Contrary to the victims' claims, their banks did nothing wrong.
It wasn't an impostor who went to their bank branch and transferred the money out of their accounts. The victims personally went to their bank branch and proceeded with the wire transfers even after the cautions and questions from the bank staff.
The wire transfer instructions provided by the victims were neither to a bank named PC Financial nor to a bank account in the name of PC Financial. Their banks do not need to check those because the sender of a wire transfer needs to provide that info along with the account number of the receiving account.
Their situations are similar one where an account holder goes to their bank branch, withdraws $20,000 in cash, and turns the $20,000 over to a so-called kitchen renovator. Then, the renovator disappears with the money.
9:07 am
January 12, 2019

3:40 pm
September 29, 2017

2:45 am
November 18, 2017

HermanH:
It was them, but the fact that OAKEN called me and then tried to go through their verification procedure is the problem.
This is exactly what Prompted me to set up the reverse password. The financial institution wanted my verification information, which would have allowed access to my accounts. I warned of this danger and it took a lot of arguing to get her to promise to send the suggestion up to management. This was NOT at Oaken.
Anyone asked for their verification info on an INCOMING call should protest and refuse to divulge, then call the institution. (If you haven't set up a reverse password already.) (I see now that you shared the same advice in a later message.)
Bill: Credit unions are indeed non-profit, though you still have to watch out for employees trying to steer you in more expensive directions. But if they issue profit-based dividends, at least you profit from those profits. Many are small and possibly not the best-managed. This has been a very bad year for BC credit unions.
AltaRed: keep watching news stories about how people get scammed. It's informative. Today, CBC MARKETPLACE noted well-hidden, deceptive and outright forged ways people got scammed.
RetirEd
5:15 am
December 7, 2023

Scammers call my home phone, said: the call was calling from CRA/ UPS/Phone Provider/somewhere else.... they left voice messages and told me press a number key... I never answered the calls. I do not know how they steal money after calls.
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August 20, 2019

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7:24 am
April 6, 2013

davidgeorge said
I don't understand why victims didn't just call PC before transferring any fund. Also seems victims didn't care about $100,000 CDIC limit.
All the victims did call. Unfortunately, they used the phone number and e-mail addresses of the scammers from fake sites, like pcf-canada.com, pcf-private.com, and pcf-compliance.com that Google search had directed them to.
Not being existing PC Financial clients, the victims didn't know the real PC Financial site is pcfinancial.ca.
7:46 am
January 25, 2024

usephrase said
Scammers call my home phone, said: the call was calling from CRA/ UPS/Phone Provider/somewhere else....
These calls become SO sophisticated it is scary.
Few months ago they were leaving voice mails (I never pick up a phone from unknown number) with IDENTICAL voice and in a way my bank's systems responds when I call them telling me to call such.and.such number as there is a problem with my visa card. I recorded that message and called my bank and played a message but CSR could not do much and told me ALWAYS to call number on the back of the card.
HATE this AI and problems they are and will be created in the future.
8:45 am
April 6, 2013

CAD said
… I recorded that message and called my bank and played a message but CSR could not do much and told me ALWAYS to call number on the back of the card.
HATE this AI and problems they are and will be created in the future.
One needs to call a number that one obtains from a reliable source and not from the phone call or document in question.
Not really smart, for example, to call the phone number on the back of a suspect traveller's cheque or postal money order to confirm the item's authenticity.
11:06 am
January 12, 2019

.
Same Scam ... Different Person ⬇
- Today's BNN News Article : https://www.bnnbloomberg.ca/investing/personal-finance/2025/03/01/i-did-all-of-my-research-canadians-lose-hundreds-of-thousands-in-gic-investment-scam/
And once again, the victim starts their search for a GIC, using Google ❗❗❗
- Dean
" Live Long, Healthy ... And Prosper! "
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