12:06 pm
November 7, 2014
We opened accounts at Wealth One many months ago, but decided to stop dealing with them when we discovered that they were holding electronically transferred funds for 5 - 7 business days. Did anyone else experience this? This only occurred because, shortly after we made a transfer, we found a better investment opportunity and had difficulty getting the funds back. At other institutions we have dealt with, the transferred funds were readily accessible. I can understand funds being deposited by cheque being held, but this was not the case.
12:55 pm
December 20, 2016
gicjunkie said
.....they were holding electronically transferred funds for 5 - 7 business days........
In fact, GicJ, isn't their arbitrary hold policy actually 10 days?
Undoubtedly their arbitrary policy is annoying, though their target market is not people like us in this Forum who are moving money around to take advantage of interest rate opportunities.
Did you have success in overriding the hold by speaking to a CSR or to a manager?
Stephen
2:02 pm
October 21, 2013
Nehpets said
Undoubtedly their arbitrary policy is annoying, though their target market is not people like us in this Forum who are moving money around to take advantage of interest rate opportunities.
We're not ANY FI's target market!
However, the rest seem to be able to move money faster than this!
7:23 pm
November 7, 2014
6:52 am
October 21, 2013
7:32 am
March 15, 2019
Loonie said
Does the hold policy affect the ability to move money into a GIC?
If you transfer in funds, most FIs initially put them in a savings account. Do you have to wait for them to clear before you can buy a GIC at WealthOne? I am hoping to do this weekend but haven't even opened an account yet.
Excellent question. I remember with EQ (2-4 years ago) they deposited the money in a savings account for something like 8 business days before rolling it into a GIC.
8:32 am
September 29, 2017
Bruford said
Not only is their fund holds policy excessively long, but their funds transfer seems to be limited to $10K maximum. Once they get your money, they got you for some time. Buyer beware.
Last I checked, W/D was limited to $30K/day, $70K/week, $250K/month. BUT that is for pushes. You can always do more with pulls from another FI.
10:59 am
November 7, 2014
12:29 pm
October 21, 2013
1:14 pm
April 14, 2021
Loonie said
Does the hold policy affect the ability to move money into a GIC?
If you transfer in funds, most FIs initially put them in a savings account. Do you have to wait for them to clear before you can buy a GIC at WealthOne? I am hoping to do this weekend but haven't even opened an account yet.
I just did it. I transferred overnight and called them the next day. They immediately removed the hold and purchased GICs for me.
1:40 pm
November 7, 2014
I think most of these FIs have hold periods for client based transfers in. Motive does it. Hubert does it. The bonus at Motive is that you start earning interest at the moment you initiate the transfer in and they won't get the funds until at least the next day or after. Hubert gives you interest from the moment they actually receive the funds.
On the other hand, if your FI receives an electronic transfer from another FI due to a direct interest deposit arrangement or as a result of an investment maturing, for example, there would likely be no hold. You wouldn't have initiated the transfer. The other FI did.
3:34 pm
February 20, 2013
I had a recent situation with Wealth One where I pulled funds into my savings account on the morning of Oct 19 and wanted to purchase a GIC. I contacted Wealth One by email Oct 19 and they released the "hold" on funds in savings and they immediately set up the GIC. I was advised that the funds are then placed on "hold" in the GIC.
I received a GIC confirmation email on Oct 20 a.m.
I received a reply to my initial email within 30 minutes.
5 Star service in my opinion.
10:02 am
February 20, 2013
10:48 am
October 21, 2013
11:12 am
February 20, 2013
11:43 am
October 3, 2022
I was wondering about this hold policy being exceptionally long. It's kind of annoying that I'm still waiting for the holds to expire, and now Tangerine has a higher 5 year rate.
Also I wonder what the limits are if you use Electronic Funds Transfer EFT using Tangerine as the initiating bank. I guess I will find out when my GICs mature. I was able to move a few dollars by initiating the transfer from Tangerine.
11:45 am
December 20, 2016
12:21 pm
October 21, 2013
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