4:50 am
September 30, 2017
7:13 am
March 30, 2017
10:03 am
March 15, 2019
10:42 am
April 14, 2021
2:35 pm
October 1, 2020
3:08 pm
October 21, 2013
7:08 pm
April 20, 2019
1:21 am
April 14, 2021
Call back and try again, and again, with different CSR or managers, until you find one who agrees. It happened to me once, but I got the result I wanted by calling back. Be insistent, if they try to deny the existence of the policy. You might also wish to try online chat to get denials/approvals in writing, in order to take it up with the complaint department. Otherwise, I have not been disappointed on other requests to match offers.
9:16 am
September 11, 2013
I'm not one to "demand" anything of anyone, but I did call Tangerine to find out about this matching family members offers idea. I was told that if a person gets an offer from the marketing dept via logging in or by email then that's just for that person whereas if someone calls in and get a phone offer (didn't ask about chat as I don't do that) and accepts it then it can be applied to other family member too.
Wife got the 5% to April 30 marketing solicitation, not me, so when I asked today the offer for me was 3.25% for 6 months. I thanked her for her time and the offer but declined.
12:10 pm
April 14, 2021
Bill said
I was told that if a person gets an offer from the marketing dept via logging in or by email then that's just for that person whereas if someone calls in and get a phone offer (didn't ask about chat as I don't do that) and accepts it then it can be applied to other family member too.
Not the case for me. Family member got the offer via insights and I was able to get the same offer extended to me under the same Family/Household policy.
8:41 pm
October 17, 2022
COIN said
I'm only getting 4.75%. Are you a new client? I just checked my Insight and there is no 5% offer.
Usually if you are already enrolled in an offer. You do not get a new one until the one you have is expired. But also I am not sure if tangerine is offering 5% for returning customers. But my mom got an offer to open a Business savings account that was offering 5.25% so it is possible.
10:03 pm
April 6, 2013
8:46 am
April 6, 2013
1:09 pm
September 30, 2017
12:27 pm
September 11, 2013
Spouse bought a 6-month Tangerine GIC, maturing this week.
She's on the 5% promo deal, terms and conditions suggest to me that depositing it to her savings account will earn 5% promo rate on matured amount.
But there's also an example in the t&c that money coming from a "Bank GIC" doesn't qualify for the promo. Anyone know?
1:14 pm
September 30, 2017
4:28 pm
September 11, 2013
Thanks, hwyc, seems to be the case. Changed the Maturity Options to be deposited into joint chequing account as deposit to outside FI option appeared not to be working even though it was shown as an option. Probably will move it from chequing to outside FI and then back to Tangerine to be double-sure they count it as a new money when it comes back in.
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