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Tangerine New Offer
February 26, 2021
4:40 pm
Alexandre
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pooreva said

This is great advise but I doubt Tang will send new promo offer Immediately after current expired.

I checked my Tangerine "Bonuses and Contests" page, and you are right: that does not happen very often. Yet, in 2018 I had three promo offers, all back to back. Only offers I had that year.
Also two in 2015 back to back, also only offers I had in 2015.

Usually for me there is at least 5 days between Tangerine offers I am getting, could be month and more, could be 1/2 year between, but these were when one ends next one starts next day. For new money only, obviously.

February 26, 2021
4:43 pm
Loonie
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savemoresaveoften said
To add to Loonie's comment, even after they agreed verbally over the phone, log into ur account and check the promotion details they added.
Last time they put me on hold and confirm the promo they gave me covered USD as well, as I reiterated that's what I want. They then added the promo that excludes USD. Even after they investigated (listened to their recording) and confirm what was said over the phone, the supervisor said the rep made a mistake and wont honor it.  

Failing to honour a promise like that is more than pathetic. Did you appeal to their ombudsman? It should have been a cut and dried case. Are they or are they not responsible for their commitments, or can anything be overridden? If the latter, is it worth even talking to them?

I had some dealings with a credit union once where they didn't want to honour an offer which was on their one of their social media pages. They said the offer had expired and the page was out of date. However, the manager ruled that they had to give it to me because it was advertised, regardless of whether it should have been. Tang should do the same. They are responsible for their employees. If they don't train their employees well enough, well, that's their problem to fix.

February 26, 2021
7:15 pm
Rick
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Gave up talking issues with them over the phone. Feel like a beggar going hat in hand to ask for a better rate. Even when I did call, there would be a different answer from different CSR's. That, and the phone offers don't seem to be as good as the promos. They want my money, they can come to me...or just offer competitive rates to begin with. I'm not one to forget about where my money is and let it sit in Tang at 1/20th of their promo rate. Funds all qued up and on their way to greener pastures when the latest promo expires on Sunday. More than happy to collect double interest over the weekend. If there is another offer next week, it will have to be better than .05% above what my other FI's are offering if they want them back.

February 26, 2021
7:25 pm
Kidd
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Alexandre, i think your reply #81 has a comma issue. PoorEva, please take no offense. I am sure you are right more often than you're wrong. Two rights don't make a wrong. Two rights make a U turn.

I have always received back to back offers from tangerine because... i never wait for the offer, i ask for it. Now, i may not always like what they offer. This March should be very very interesting.

February 27, 2021
11:39 am
moneyhelp
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Loonie said
I would call them, and then move the money out if offer not satisfactory.
Record the conversation on your phone. Make sure they say it is for all HISA funds, now and future, until such and such date, and whether it includes registered. Get them to say all this BEFORE you agree to it. Otherwise, they might say something different after you agree - happened to me once.

Generally, there is not much point in moving the money out after the offer has expired and then trying to get a new deal after that. But they can always change their procedures!

I didn't know they had cancelled Chat. Less and less service every month with Tang! Maybe they didn't like the fact that people had transcripts of what they'd said, from which they could quote.  

So, I called them and was offered 1.4% until July 26, 2021 (their standard 5 month offer). I accepted. My only other recourse would have been to move my money to Achieva for 1.2%, so clearly I accepted Tangerine's offer and avoided the headache of transferring out.

Note: Before they offered me the promo rate, they will ask you, "if worst case we cannot offer you a higher rate than their standard, what are your intentions?" I was honest and said, "you'll see that I have several linked accounts with other institutions, and I would have to move my funds out of Tangerine and into Achieva". They then asked what rate are they offering, I told them 1.2%, and that's when they offered the 1.4%. I accepted.

February 27, 2021
12:59 pm
smayer97
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moneyhelp said

... My only other recourse would have been to move my money to Achieva for 1.2%... 

Actually, your other recourse is to move your money to CDN Tire Bank for 1.8%, Bridgewater or Motive for 1.55%, EQ or Wealth One for 1.5%, or if you are willing and have the room, to a TFSA from EQ Bank's TFSA for 2.3%, CDN Tire for 1.8%, Motive for 1.55%, or Wealth One for 1.5%.

February 27, 2021
1:01 pm
moneyhelp
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smayer97 said

moneyhelp said

... My only other recourse would have been to move my money to Achieva for 1.2%... 

Actually, your other recourse is to move your money to CDN Tire Bank for 1.8%, Bridgewater or Motive for 1.55%, EQ or Wealth One for 1.5%, or if you are willing and have the room, to a TFSA from EQ Bank's TFSA for 2.3%, CDN Tire for 1.8%, Motive for 1.55%, or Wealth One for 1.5%.  

The operative word was "my", as in my only recourse was Achieva, as I don't have accounts in any of those other FI you listed.

February 27, 2021
1:03 pm
smayer97
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moneyhelp said

The operative word was "my", as in my only recourse was Achieva, as I don't have accounts in any of those other FI you listed.  

The implication of my answer is that your recourse, like for everyone else, is to actually open an account. You clearly did so with Achieva and Tangerine at some point.

February 27, 2021
1:08 pm
moneyhelp
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smayer97 said

The implication of my answer is that your recourse, like for everyone else, is to actually open an account. You clearly did so with Achieva and Tangerine at some point.  

True, but to now have to open another account in my arsenal of accounts, just seems more of a hassle and for me, its not worth it.

February 27, 2021
1:11 pm
smayer97
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moneyhelp said

True, but to now have to open another account in my arsenal of accounts, just seems more of a hassle and for me, its not worth it.  

Yes, I appreciate that...everyone has to weigh the effort ... the point I am making is that it is not your only recourse but rather a personal choice.

February 27, 2021
1:19 pm
moneyhelp
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smayer97 said

Yes, I appreciate that...everyone has to weigh the effort ... the point I am making is that it is not your only recourse but rather a personal choice.  

It is personal, I just thought that was implied, but perhaps I should have been more specific. Cheers.

February 27, 2021
1:52 pm
Kidd
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My opinion means nothing but.

Look at your transfer points as spokes on a wheel. You have ONE central hub and spokes going outwards. Eq, tangerine, outlook and all these other fly by night operations are a SPOKE. Use a main bank as your HUB. Your cpp, oas, employee pension all go to your HUB. If you find tangerine's offer an insult, send the money back to your hub and then transfer it out from there, to another spoke. Tangerine should NEVER know your other options by having joint links to them.

One of the big six banks should be your hub. You may hate THE BIG SIX BANKS but those banks, maple syrup and julie payette is all canada has. That's why we sing ohhhhh canada. It's a pathetic place to call home.

February 27, 2021
4:51 pm
pooreva
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Kidd said
It's a pathetic place to call home.  

Now, now, now...
You can always move somewhere else: Albania, Iran, North Korea, pick any other paradise county...
You should consider being lucky living in this country...
There is NO perfect country so enjoy what you have. In a few decades or so you will be worms' food or stored in urn forgotten in a basement or sitting on a mantel if you leave enough inheritance to your offspring...

February 27, 2021
7:34 pm
Loonie
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Although there are always other options, it may have been best to just cite Achieva. 1.2 was a rate they were wiling to beat. If you'd said CT at 1.8, they might not have offered you anything, figuring you would move the money anyway.

If you only keep a small amount in cash reserve, it may not be worth getting all those spokes attached.

I calculated recently that I have some kind of account at about 20 different FIs - and am always thinking about opening another one!
Opening them is a PITA; otherwise, I'd have even more!sf-smile But once they are set up, it's fairly easy to manage them.

February 28, 2021
4:33 am
canadian.100
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Loonie said

I calculated recently that I have some kind of account at about 20 different FIs - and am always thinking about opening another one!
Opening them is a PITA; otherwise, I'd have even more!sf-smile But once they are set up, it's fairly easy to manage them.  

20 bank accounts and always thinking about opening another - as they say, whatever turns your crank! sf-smile

February 28, 2021
5:30 am
topgun
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canadian.100 said

20 bank accounts and always thinking about opening another - as they say, whatever turns your crank! sf-smile  

I opened new accounts after getting senior status at 59 or 60. Free banking. If they had enticing offers say $300 for 15 minutes or less setup. If it took more than that amount of time I would say it is PITA. When the offer expired I went back to my previous FI. As long as there is no fee I leave the account open. Who knows when some offer happens that I can use? I am happy with the 3 or 4 accounts that I currently use.

Have a Great Day

February 28, 2021
7:54 am
Alexandre
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topgun said

I opened new accounts after getting senior status at 59 or 60. Free banking.   

If you have idle senior checking account with Scotiabank, check if their upcoming fee changes will impact you. That type of account will have monthly fee soon.

February 28, 2021
8:14 am
Slybanking
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Last news on Tangerine rate offers: I had an offer finishing today on a good amount, just finished chatting with a rep and best offer was 1.3% for 150 days so I declined and ask for a full balance transfer. The rep said he understood and executed the transfer.

That's it.

Good saving everybody.

February 28, 2021
9:14 am
annie
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Slybanking said
Last news on Tangerine rate offers: I had an offer finishing today on a good amount, just finished chatting with a rep and best offer was 1.3% for 150 days so I declined and ask for a full balance transfer. The rep said he understood and executed the transfer.

That's it.

Good saving everybody.  

You have a better choice CT 1.8% EQ 1.5% RSP2.3% TFSA2.3%sf-laughsf-cool

February 28, 2021
9:22 am
annie
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smayer97 said

moneyhelp said

... My only other recourse would have been to move my money to Achieva for 1.2%... 

Actually, your other recourse is to move your money to CDN Tire Bank for 1.8%, Bridgewater or Motive for 1.55%, EQ or Wealth One for 1.5%, or if you are willing and have the room, to a TFSA from EQ Bank's TFSA for 2.3%, CDN Tire for 1.8%, Motive for 1.55%, or Wealth One for 1.5%.  

Very good interest rate...I am doing...transfer RRSP AND TFSA TO EQ 2.3%sf-laughsf-laugh

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