New Tangerine Site now Live | Tangerine Bank | Discussion forum

I am fine with it. Not sure what you mean, when you log in you end up with the overview and all my accounts are there, simply click on the account you want to see.

Poorly designed website, unintuitive and confusing.

Another good reason to abandon Tangerine, IMO.

Bill, so far you are the only one who likes it.
Put me down for a big thumbs down

bpwest said
Well, I'm in the 'if it ain't broke, don't fix it' camp, but we'll get used to navigating the updated site, eventually.

One feature of the old site I haven't found, and may likely be 'gone', is the "My info & options', which among other things, included 'my contest entries & bonuses' . It was nice to have the bonuses listed and archived, for easy reference.

I may call in to chat with CSR, when late Sept-early Oct 'rush' is over, if I need help wrangling new website.  

It's under "Profile & Settings" then "Bonuses & Contests". You're right... we'll get used to it eventually. Still don't like it.

Sorry for the confusion. Old site was fine and I am already use to the new one and happy with it. Question, does anybody know if we can default the download format so we don't have to reenter it every time.

FWIW, it seems to me that almost all institutions are re-designing their websites to be mobile friendly. Granted most institutions have mobile apps as well, but even mobile users often prefer to go to the website to do most things. I'm not a Tangerine customer so cannot comment specifically, but have seen these changes at RBC, CIBC, Wells Fargo and even Scotia and BMO are tweaking their websites. BMO appears to be undertaking (or about to undertake) a complete overhaul based on their Advisory Panel surveys. Motive as well when it re-morphed from CDF.

Even though I refuse to use the mobile apps (I prefer the websites), I think we just have to get used to tidal change.

Spouse still deals with Tang for the promos. I've pretty much quit but may reactivate. All registered funds are elsewhere or are going this month - to Hubert, which provides a good holding ground until we decide how much to withdraw (to maximize tax bracket). Tang has consistently ignored needs of registered savings account holders, except for its recent pathetic new money offer. We've never gotten an offer re: mutual funds, although you'd think we'd be ideal candidates for it as we've been moving registered funds out for the last year or so.

In answer to Doug's previous question, spouse's rate will apply to joint account with me. I haven't checked whether I'm supposed to get a promo. I'm finding it harder and harder to be bothered with them and didn't take them up on last quarter's offer of 3.1, which they sent by snail mail. Yes, I left money on the table. I'm just really tired of them.

Doug said
I don't bank with Motive Financial but if I did, I'd say they have the best interface.

I'm considering migrating fully to Coast Capital Savings and Hubert Financial/Implicity Financial from Tangerine.

Cheers,
Doug  

Doug...don't mean to influence you, and I'm sure you've done your homework, but I have moved out of CC to Motive. Here's mostly the reasons why.
https://www.highinterestsavings.ca/forum/coast-capital-savings/arrogance-at-coast-capital-pitt-meadows/
Seems their attitude is corporate policy. Too hard line for me. I expect a little flexibility for being a "valued" customer. That and their rates suck.