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Email this3:27 pm
November 3, 2022
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Now that Tang has a >5.5% GIC rate, I have begun using them again after a long hiatus.
I've found that twice in the past week, including today, their login function is down. When I enter my Login ID, I get the following message:
We're sorry for the inconvenience. This function is currently unavailable. Please try again later.
Is this a regular occurrence for others? Any work arounds?
3:55 pm
April 14, 2021
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I have found it to be a fairly common occurrence, too, even in the middle of a business day. There is no work-around, except to try often. Sometimes, I get through after a few minutes. I have sometimes also found that you can use the phone system for access, when the online is down, but this is not always true.
6:46 pm
March 15, 2019
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HermanH said I have sometimes also found that you can use the phone system for access, when the online is down, but this is not always true.
I use the automated phone system fairly often. Works well.
2:42 am
February 7, 2019
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We log into both our TNG accounts a few times every week. We have had issues but the frequency is low and none in the last few months.
| CGO |
4:16 am
May 20, 2016
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Early this year, it was very slow in login on the computer, but normal on the phone app. It lasted probably 1 to 2 months.
7:16 am
November 18, 2017
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COIN: Wait, what? I begged Tangerine to let us use automated phone banking for years, right up to when I quit them, but they always tried to fob me off onto the web! How long has this been available?
RetirEd
RetirEd
7:30 am
December 7, 2011
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Occasionally I do my banking via automated phone banking with
Tamgerine, Simplii, CIBC, RBC and two CU.
Always available all the time for decades from the beginnings.
7:31 am
March 15, 2019
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RetirEd said
COIN: Wait, what? I begged Tangerine to let us use automated phone banking for years, right up to when I quit them, but they always tried to fob me off onto the web! How long has this been available?
RetirEd
I call 1-888-464-3232 for as long as I remember (many years). The usual reason is when I deposit a cheque at the BNS ATM to my Tang chequing account (can't deposit directly to the savings account at the ATM) and then do a transfer to my savings using the phone.
BTW: No 2 step verification when you use the phone.
8:19 am
February 7, 2019
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COIN said
I call 1-888-464-3232 for as long as I remember (many years). The usual reason is when I deposit a cheque at the BNS ATM to my Tang chequing account (can't deposit directly to the savings account at the ATM) and then do a transfer to my savings using the phone.
BTW: No 2 step verification when you use the phone.
I log onto the TNG app on my phone. I select whichever account I want to deposit to and do it with pic's of front & back of the cheque.
| CGO |
9:59 am
April 14, 2021
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RetirEd said
COIN: Wait, what? I begged Tangerine to let us use automated phone banking for years, right up to when I quit them, but they always tried to fob me off onto the web! How long has this been available?
RetirEd
We signed up with Tang in 2021. I only use phone access, while my mother uses the online platform. However, they have changed their e-links system for phone access. I used to be able to add/change links by calling a CSR, but this is no longer possible. You must have cell phone or online access in order to make new links. They were demanding me to make a video of myself with my ID card for verification. Screw that. Hello Hubert.
12:19 pm
January 12, 2019
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Rail Baron said
. . . I've found that twice in the past week, including today, their login function is down. When I enter my Login ID, I get the following message:
We're sorry for the inconvenience. This function is currently unavailable. Please try again later.
Is this a regular occurrence for others? Any work arounds?
WOW ... I have Never had a problem logging into my Tangerine accounts,
and mean 'Never'.
And I log into my Tangerine accounts, pretty much Every day.
What am I doing Right ? 
-
Dean
" Live Long, Healthy ... And Prosper! "
5:23 pm
November 8, 2021
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Rail Baron said
When I enter my Login ID, I get the following message:We're sorry for the inconvenience. This function is currently unavailable. Please try again later.
Is this a regular occurrence for others? Any work arounds?
This usually happens when the Internet connection/wifi signal gets weak during the log in moment. A refresh of the page normally solves the problem.
8:18 pm
November 18, 2017
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And to think of all the time I spent on hold with Tangerine! They always just pointed to on-line services when I wanted pushbutton telephone services. But they've long since chased me off with the statement fee and targeted offers.
RetirEd
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