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Email this10:20 am
November 8, 2018
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I've got email from Tangerine with subject line "Empowering Savings plan options to help you reach your goals faster." In it, there is link to questionnaire. It asks what are my investment goals, etc. I gave some silly answers such as "I want to double my investment in 4 years" just to see what they can do about it.
The page before last offers three options to choose from, which I think will enable 1.5% interest for 90 days on Savings. One of the options is to have Checking, Savings and Credit Card with Tangerine.
I selected that option, and here is what I've got on the next, last screen:
I'll see in 3 to 5 business days if this gets reflected in my Tangerine Savings account.
6:30 pm
April 20, 2019
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And the tangerine gimmicks continue.....
5:26 am
March 30, 2017
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so this is their "proof" that "we listen" lol
8:59 am
November 8, 2018
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It appears an email with questionnaire was legit, as I've got follow up email today from Tangerine.
Alexandre, we’re setting you up with your special 1.50% Savings rate
You took some time to share a bit of information with us, and we really appreciate it. So we’re saying thanks with an interest rate of 1.50%* on your eligible Savings Accounts for 90 days, starting within the next 4 business days.
Once the rate is active on your Account(s), if you’d like to read over the full Offer Terms & Conditions, you’ll be able to see them when you log in at tangerine.ca by going to ‘Profile & Settings’ and then ‘Bonuses & Contests’.
It appears, from email wording, that this offer applies to both current and new money, as well as to USD accounts.
This Offer is only available to Eligible Clients on combined balances in their Tangerine Savings Accounts, Tangerine Tax-Free Savings Accounts, Tangerine RSP Savings Accounts and Tangerine US$ Savings Accounts (all collectively referred to as “Applicable Accounts”) to a maximum combined balance of $1,000,000 per Applicable Account Type.
I think I'll move few dollars to my Tangerine Savings account which currently sits empty, to show appreciation for their effort.
10:26 am
September 11, 2013
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Alexandre, did you get this in your Tangerine account email or sent to your personal email?
12:36 pm
November 8, 2018
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This was sent to my personal email address only, and does not appear in Tangerine account inbox.
That makes me somewhat skeptical, but some things in two emails I received make me think these emails could be legitimate.
I'll know for sure in 4-5 business days, when promo appears in my Tangerine account, or not.
2:02 pm
March 15, 2019
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A few years ago, I got an email from "Tangerine". I called the real Tangerine and they said it wasn't them. To be safe, they changed my account and I changed my password.
2:52 pm
February 27, 2018
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"this is the email i received from Tangerine"
Hi xxxxxxx,
Spring is here. And along with the warmer weather, there’s so much potential in the air. Potential for growth. For fresh starts. For big plans. Plans that have maybe taken a backseat over the past year. And we’re here to help you make them happen, just like we always have.
I’m delighted to share some exciting news with you! For the tenth year in a row, we have topped the J.D. Power Canada Retail Banking Customer Satisfaction Study for midsized banks. We also took top marks as the most trusted midsize retail bank, and we couldn’t be more proud, because a win for us means we’re helping our Clients achieve their financial victories. Big and small – and it’s all thanks to you.
Tangerine was built on the idea that people come first. That you as a Client come first. And we promise to always listen and respond to your needs now and in the future. To give your money the respect it deserves. To design simple experiences, and offer real solutions, with real impact, so you can reach your goals.
Today I want to share how we’re continuing to listen to you -- our Clients -- in order to meet your evolving needs with innovative products and services designed to be simple and easy to use.
Here are three ways we’re helping you bank whatever your needs are:
1. Our Global ETF Portfolios. Whether you’re a first time or seasoned investor, the Global ETF Portfolios launched by Tangerine Investments are a convenient way to invest with automatic rebalancing and automatic contribution features, and they can be set up in under 10 minutes.
2. To help protect our Clients against fraud and to stay better connected with your money, we have Orange Alerts that send you real-time notifications through email or our Mobile Banking app when transactions happen.
3. Our global ABM network. We also know you need access to your money in the real world. That’s why we offer access to over 3,500 ABMs across the country with the Scotiabank ABM network, making it easy to withdraw or deposit cash when and where you need to.
We’re always looking to make meaningful real impact in our communities, and support initiatives that truly make a difference as part of Tangerine Project Forward™. Our Toronto Raptors partnership allows us to engage with 13 million fans from coast-to-coast and provide a true sense of pride for Tangerine and our Clients.
We’re proud of the work we get to do every day to ensuring our Clients’ financial goals are realized. Thanks again for choosing Tangerine.
Gillian Riley
President & CEO
3:01 pm
August 17, 2010
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I got the same email as Kidd, no mention of a survey.
4:17 pm
December 15, 2016
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Quite a letter !!
"Tangerine was built on the idea that people come first. That you as a Client come first. And we promise to always listen and respond to your needs now and in the future. To give your money the respect it deserves. To design simple experiences, and offer real solutions, with real impact, so you can reach your goals."
I like the part "To give your money the respect it deserves"
I guess that means that most people deserve 0.10% ??
5:19 pm
December 20, 2019
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So why even bother with this when no gimmicks you get 1.55% at Canadian Tire Financial?
Seems to me this 90 day crap is a lot of BS designed to get you to become complacent and leave the money there after the term ends.
6:34 pm
April 14, 2021
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You are correct that CTire is higher, but there is no set term for CT and CT is subject to change at any time. i.e. the highest GIC rate was 1.55% for Peoples Group and they summarily lowered it to 1.45% last night.
While CTire may be the preferred choice, EQ will be a decent second choice or backup. Also, those seeking full CDIC coverage may view it as a respectable alternative, if limits are met elsewhere.
1:04 am
November 18, 2017
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Gee, I thought that Tangerine was built on the idea that ING clients could slowly be nickeled and dimed to death?
RetirEd
RetirEd
9:09 am
April 14, 2021
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I also got a different e-mail message directly from EQ:
Our customer engagement survey is here, and we’d love to hear your thoughts!
We value your feedback—the more we learn about your EQ Bank experience, the more we can ensure you get better banking every day.
Our survey should only take 15 minutes. To thank you for telling us what you think, you’ll be entered into a draw to win 1 of 3 prizes of $250!
I found it a bit insulting that they only offered a 'lottery entry' instead of a 'guaranteed anything', but I still filled it out. I just wasn't very helpful and gave mostly vague answers. If they can't bother to reward me properly, I won't bother to give complete and thorough answers. 🙂
I really only did it in hopes of getting that 1.5% promo.
10:57 am
September 30, 2017
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I'm confused - EQ survey in hope for Tangerine promo offer ?
4:06 pm
April 14, 2021
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Sorry, that's my goof. 
You are right. I mixed up the two banks.
4:47 am
November 8, 2018
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The 1.5% promo has been applied to my Tangerine account as of today, June 4th.
This is how it appears in Bonuses and Contests section.
7:31 am
March 15, 2019
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Alexandre said
The 1.5% promo has been applied to my Tangerine account as of today, June 4th.
This is how it appears in Bonuses and Contests section.
Is it only on "new" money? 1.5% isn't that special when compared to 2% by Manulife and Tandia.
12:37 pm
November 8, 2018
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It appears to be on all money, up to $1M. For USD Savings account, which is included in promo, that is nice interest rate nowadays.
Even for CAD Savings account, considering it is not short term GIC locking you for 3 months, not many FIs from HISA chart offer better rate.
I happened to have Tangerine account, and it sits empty, so I can move there a couple of thousand dollars from my accounts at other banks, those that were previously at or just above 1.5%, but were recently downgraded to 1.3% or less.
The promo is for only 90 days, but EFT is just a push of a button, so why not.
Please write your comments in the forum.