Another Tangerine Promo for existing customers -- only 2.2%! | Page 6 | Tangerine Bank | Discussion forum

Thanks for the tip, tourqoise, might try it, though on $100K a .25% difference is about $20/month (and that's before before taxes), so for two more months it's not a lot of dough. Also, by June 30 rates might be higher, so another reason to wait until my promo expires.

I've been with them since ING days too and I usually get a promo rate (I think I'm getting treated a bit better since I got their credit card, charge about $500/month to it) though rarely their very best offer. I keep our exchanges always pleasant and low-key, never implying they owe me anything, I'm just giving them an opportunity to keep my money there if they want it, as I'm convinced institutions have "coded" each client to easily direct the agent re. how accommodating to be on the phone.

HermanH said
Why let your wife have all the benefits? Call back and demand the 2.25% for your own accounts. Once one member of the household is on a promotion, it immediately becomes available to all members of the same household who demand it.  

Sadly, this is not reliably true. Their CSRs will tell you this sometimes (when they are not making the offer), and sometimes it proves to be true, but other times they will swear up and down that no such rule ever existed. I've experienced both versions.
The only "rules" at Tang are the ones that they publish. Everything else is a crap shoot.

I did speak to at least one manager.
Sometimes it's just not worth the time or stress pursuing Fis that behave like this. I wouldn't assume you will win in the end.
After a few years of these games, some of which were definitely profitable, I quit. I am better off without them for sure. Some may have more stamina for their nonsense.

I've seen no proof there's such a policy, could be they're just saying that sometimes when they're giving in to being pestered.

bhuc said
Wait times on the phone to speak with a CSR is painful. Patience is not one of my strong suits.
Current wait times are inexcess of 30 minutes just about anytime of the day.

  

Remember that Tangerine call centre is open 24 hours a day. Pick a less busy time. I called Sunday afternoon and even though the message said 30 minute wait time (online and on the phone), the call got picked up in 5 minutes. YMMV.

True to my words, I did not activate the measly 2.2% that they showed me.
Will see how the experiment goes and report back when there is news.

P.S when I called in, they offered 2.25% but wont cover US balance. I said forget it.

savemoresaveoften said
True to my words, I did not activate the measly 2.2% that they showed me.
Will see how the experiment goes and report back when there is news.

P.S when I called in, they offered 2.25% but wont cover US balance. I said forget it.  

Does not take long for my strategy to work. Declined 2.2% ended May31. Recd 2.8% offer that covers usd too today Jun2. New money offer

I didn't accept the 2.2% by May 31 offer either, but no 2.8% offer for me 🙁

ingoo said
I didn't accept the 2.2% by May 31 offer either, but no 2.8% offer for me 🙁  

Same, did not accept the offer and rolled the dice. I'll wait to see if it comes at a later date.

RicksBank said
A couple of weeks ago, my inlaws got a 2.75% bonus offer for 6 months or so as new 1st-time customers.

Ineteresting (?) that EQ, Oaken, etc are raising their GIC rates a lot but leaving their savings rates at 1.5%/1.6%. I never paid attention before. Is this expected?  

Higher HISA rates for us to park short term might be what we're looking for in volatile times, but EQ, Oaken and many others may want more locked in $ to support their their longer term parking/lending needs ...