7:40 am
September 15, 2017
Bonus interest was not received yet. Incredible!! Simplii informed me this morning that, apparently, bonus interest will be paid by end of November (2022?)! I spoke with a manager/supervisor and pointed out the notification from Simplii that bonus interest would be paid by November17th. He was not aware of that and claimed that the notification must have been an error! He will investigate, but, in the meantime, promised to credit my account with a goodwill adjustment.
(I wonder if the bonus interest for the period ending Oct. 31 will be paid by end of today.)
7:48 am
November 5, 2022
7:51 am
January 9, 2011
I suspect that everyone is premature about this, not knowing CIBC's system which, pretty much unique in the industry (and not in a good way), doesn't show today's entries until the following day. Ie; not "real time".
Those who have numerous savings accounts at various banks login on the 1rst of the month and there is the past month's interest. At all of them, but not CIBC/Simplii !
"Keep your stick on the ice. Remember, I'm pulling for you. We're all in this together." - Red Green
7:55 am
November 5, 2022
8:19 am
November 5, 2022
8:42 am
January 25, 2022
I called in, and was told by the CSR that as per the promotion, the interest could be paid out any time in November. I told him that a popup in my account had said it would be paid today. He said they were following the promotion terms.
When I spoke to a manager, I was told that it should be paid out at some point of today and contact them if it was not in the account tomorrow.
9:22 am
August 10, 2018
From the Simplii CSR
I have reviewed your file as well as the terms of this promotion. I can see you were enrolled in the promotion. We are providing clients the promotional interest in batches starting today. All of our clients will receive the promotional interest no later than November 30th 2022!
9:49 am
September 11, 2013
10:00 am
February 25, 2018
10:14 am
March 15, 2019
10:22 am
November 5, 2022
10:24 am
January 17, 2021
11:06 am
January 7, 2020
11:15 am
December 12, 2021
11:24 am
September 11, 2013
11:26 am
February 17, 2013
11:59 am
November 5, 2022
2:01 pm
July 30, 2022
I also made a half smart spreadsheet to automatically calculate from a copy/paste of transactions in online banking. It appears they calculate interest daily and round off the amount, then total them up to get the monthly or bonus interest.
I used 0.40% base interest from July 1 - Oct 31. My numbers come out within a few pennies due to the rounding error.
However I can't get the bonus to match up - with these ranges I come out close, but they overpaid me by an extra 3% of the interest (e.g. if interest should be $100 they paid $103).
3.45% Jul 1 – Aug 9
3.45% Aug 10 – Aug 31
4.35% Sep 1 – Oct 31
It appears the first bump (to 3.45%) might be backdated to Jul 1 as I tried 2.60% and it threw it way off.
Tried backdating 4.35% earlier than Sept 1 and didn't see a correct pattern. Mid August gets me the closest.
Also tried 365.25 for days in the year even though it's not applicable you'd assume, but doesn't impact the numbers enough.
I was one of the people that never added "new money" after Sep 1, in fact moved half out in mid Sep for NBC promo (mistake in hindsight)
3:01 pm
April 6, 2013
One cannot use the transaction dates from online banking. Those dates are the posting dates and not the effective dates of the transactions.
The effective transaction dates are shown in the monthly statements. The effective dates are the dates used for interest calculations.
Simplii also does not calculate monthly interest by calendar months. See Monthly interest is from last day of previous month to 2nd last day of month.
4:17 pm
July 30, 2022
I tried using monthly statements but it only changed it by a small amount. But that did get the base interest to exactly match which proves my formulas are correct.
I didn't worry about months, since they state the date ranges for the rates. For each line item I calculate the number of days the running balance is applicable for, then: balance * days * rate / 365
Norman1 said
One cannot use the transaction dates from online banking. Those dates are the posting dates and not the effective dates of the transactions.The effective transaction dates are shown in the monthly statements. The effective dates are the dates used for interest calculations.
Simplii also does not calculate monthly interest by calendar months. See Monthly interest is from last day of previous month to 2nd last day of month.
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