Simplii Financial Extends its 3.15% Promo (November 1, 2018 - June 30, 2019) | Page 3 | Simplii Financial | Discussion forum

My Simplii HISA balance was (1) In the upper 5 figures or higher (lower 6 figures).
I did not received this promotion extension (no email and nothing during log in).
So, yesterday I created a few "Upcoming Transfers" for Feb 28, 2019 to move out all my money and today I received this extension with 1 million limit: Simplii_March_2019_HISA_Retention_Offer_Long_Final_Clean.pdf

I am curious to see what happens, I just moved everything out as well. When I spoke to them yesterday it was suggested that these "offers" are kind of a loss leader to bring in new money. It will be interesting to see what everyone experiences with this. I would be wary of the balance as of Feb.28th, though. I got a different story every time I called them inquiring about being accepted for the offer, so I wouldn't trust anything that wasn't in writing.

I did not get an extension offer. I did not contact them to negotiate (although I have in the past, sometimes it works). I just moved the money out to a competitor paying 3.15%. I am done with begging. I kept the account open though for the day when they might make another offer (i.e. don't burn bridges, it's not personal it's only business). If they don't want to offer me 3.15, they don't have to, just like I can move money to where ever I want. My question to Simplii (and any other FI) is "Tell me why I should bank with you?".

tgaucher said
I phoned Simplii last week and asked if I was eligible for the extension, they told me I was, read the terms and told me I would receive email confirmation. When I hadnt received my email by yesterday I phoned in and asked them for my email confirmation I was told by a supervisor even though she could see by the notes on file I was told I was eligible for the promotion I actually was not and they were not going to honour what I was told. This is BS. I am transferring every single penny I have in there out tonight.  

Exactly what happened to me. ALL funds are out and have gone elsewhere

The same for me.
I did received this extension on Feb 27, 2019.
Today decided to call and confirm that, after reading a few posts here above.
Big surprise - not enrolled and not eligible for the promotion!
Will transfer all my money out and no more Simplii games in future.

Have had Simplii accounts for many years, they sit empty most of the time. Only when I get an email from them confirming a promo does some money go there, then I just transfer it out when the promo's over, wait for a year or more until I get another promo offer confirmed by email from them and back goes some dough for a while. This time I left some money there in one-year 2.96% GICs so I guess they tricked me this time (also got a chequing account and a credit card), and no offer so far so my remaining money left about 5 days ago. Their history for me indicates not a good place to leave your money with if you expect regular high rates plus definitely no sense asking to get a promo rate if it's not one generally available to everybody or else they reached out to you with a confirming email.

Bill said
Have had Simplii accounts for many years, they sit empty most of the time. Only when I get an email from them confirming a promo does some money go there, then I just transfer it out when the promo's over, wait for a year or more until I get another promo offer confirmed by email from them and back goes some dough for a while. This time I left some money there in one-year 2.96% GICs so I guess they tricked me this time (also got a chequing account and a credit card), and no offer so far so my remaining money left about 5 days ago. Their history for me indicates not a good place to leave your money with if you expect regular high rates plus definitely no sense asking to get a promo rate if it's not one generally available to everybody or else they reached out to you with a confirming email.  

I contacted Simplii multiple times, from Nov 2018 until early January requesting an email confirmation of Nov-Feb 3.15% offer; each time agent assured me that my acceptance of offer was received by them, and I didn't really require an email, and they keep all conversations on file, to refer back to, in case of any disagreement. Nevertheless, they would send me an email...never came. Finally talked to a supervisor, who checked with IT guys, etc, and I received an email, but it was 'terms and conditions' of offer, not confirmation of offer, Yikes!! It was at this point I gave up...

I had deposited 6 figures, awaiting confirmation, but which I finally withdrew when no (email) confirmation arrived.

I just don't get this strategy: PC Financial would send out confirmation emails, no problem, and re: this Nov- Feb offer, my wife received the coveted email confirmation, but many, many folks on this site, and others (RFD) reported great difficulties...

And the latest wrinkle being folks reporting verbal extension of offer until June 2019 being rescinded, WOW!! What can Simplii be thinking!!

bpwest, guess you'll find out mid-month if you were on the promo for the time you had your money there. I had no issue getting the confirming email, came within 5 days or so of me "accepting" their promo offer.

Based on reports here, looks like shiny new rebranding from Simplii to PC is style over substance, maybe not a bad approach given today's Canadians. And maybe they've targeted what their systems identify as the rate chasers for especially shoddy treatment in the hopes of driving them away and focusing on the oblivious folks who bring their money in on a promo and then just leave it there, at least for a while.

Bill said
I had no issue getting the confirming email, came within 5 days or so of me "accepting" their promo offer.  

I also received the confirmation email.
But, apparently, that means nothing at all in my case.
Yesterday I called Simplii and big surprise - not enrolled and not eligible for the promotion!
Almost 1 hour on the phone, multiple "Please hold, my supervisor will investigate ..." and final result "We're sorry, we can't find our confirmation that email was send to your address".
Absolutely no respect, much worse than Tangerine.
At least Tangerine online banking able to show "Promotions" and current interest rate, if you received that promotion.
No more Simplii games for me, all my money out.