

10:38 am
June 1, 2022

lifeonanisland said
But TD...this is their "strategy". They actually don't want you as a customer, and this is part of their "plan" to weed out problematic clients. Pay no attention to the fact that they spend millions on advertising, client acquisition, etc.
Saven finally got to the bottom of the problem....seems that I only have one FI listed with TransUnion which has a credit card attached and no other creditors listed. Having just one creditor doesn't pass TransUnion's verification process as it looks for multiple creditors. Stupid verification process if you ask me...my credit file/report is perfect yet I can't open an account with them. Their loss in my opinion...was gonna make a very LARGE deposit....
1:26 pm
January 13, 2022

TD said
Saven finally got to the bottom of the problem....seems that I only have one FI listed with TransUnion which has a credit card attached and no other creditors listed. Having just one creditor doesn't pass TransUnion's verification process as it looks for multiple creditors. Stupid verification process if you ask me...my credit file/report is perfect yet I can't open an account with them. Their loss in my opinion...was gonna make a very LARGE deposit....
Exactly the case with me and Motive...perfect credit rating, but a bad business model to base their entire vetting process on a credit rating service and its bad record keeping system. The alternative would be having a CSR dedicated to these types of situations...spend five or ten minutes, do a little digging, and resolve the issue. In my case, between me and other family members, Motive has lost at least a seven figure deposit and now has me slagging them any opportunity I can for their abysmal lack of service. Now we just need Norman to step in and tell us how it's "all part of their business model...they really don't want you as a client."
8:48 pm
November 18, 2017

Hmm... since my phone company forced me to switch to annual pre-pay, I now have only one creditor, Amex, reporting to credit bureaux. Will I now be an unwelcome customer?
At the moment, I'm glad to have my Oaken and Peoples accounts open, and several others lying fallow. I won't fully shut down Coast Capital as I'm grandfathered both for acceptance and free monthly paper statements.
RetirEd
RetirEd
4:38 am
September 7, 2018

RetirEd said
At the moment, I'm glad to have my Oaken and Peoples accounts open, and several others lying fallow. I won't fully shut down Coast Capital as I'm grandfathered both for acceptance and free monthly paper statements.
RetirEd
"Free monthly paper statements" - if you have a computer, do you really need PAPER statements - in 2022 that is a needless waste of resources. You probably put them in the garbage after a few months.
7:30 am
September 7, 2018

9:14 am
April 6, 2013

RetirEd said
Hmm... since my phone company forced me to switch to annual pre-pay, I now have only one creditor, Amex, reporting to credit bureaux. Will I now be an unwelcome customer?
…
Yes, when the information from the other creditors are purged from your credit file, the file will have less than two tradelines and will no longer meet FINTRAC requirements for the credit file verification method:
b. Credit file method
You may verify the identity of a person by referring to information that is in their credit file.4 To do so, the credit file must:
- contain information that is valid and current5
- be from a Canadian credit bureau (credit files from foreign credit bureaus are not acceptable);
- have been in existence for at least three years;
- contain information that is derived from more than one source (i.e. more than one tradeline); and
- match the name, address and date of birth of the person being identified.
…
You have at least a few years after the loan is paid off or the credit card is closed before it is purged. Depends on the info and province.
Manitoba requires derogatory info to be purged from a credit file after six years. No limit on info for positive items that are "paid as agreed". But, the credit bureaus there will purge anyways around six years as it is difficult to confirm information that is older than that with their sources. Financial institutions, for example, are not required to keep records forever.
1:31 pm
November 18, 2017

canadian.10: I am that guy who refuses to use web banking and demands hard-copy records. I never, ever throw out any banking or billing records.
I don't trust anyone's copies of their accounts with me unless I have a matching copy. And experience has proven the need. This isn't the thread to go into all the incidents involved.
RetirEd
RetirEd
5:40 pm
October 21, 2013

I keep most stuff too, on paper. I don't trust that computers will always be accessible. Electrical grid breakdown, massive scale hacking, shortages of essential minerals for computers etc are risks I prefer to avoid.
I print them on the unused side of previously used paper, of which I have an enormous supply, so no new trees involved. Storage can be an issue. I try to keep only what I can foresee a possible use for, which includes almost everything to do with government..
I even still have a quaint document from CPP which promises a Survivor Benefit of 60%. I'm keeping it for old time's sake, sort of like a stock cert for a defunct mine.
6:07 pm
August 26, 2022

10:21 pm
May 21, 2016

Why is a hard credit check required if you're not applying for a line of credit? Years ago, I had issues with a financial institution despite having no problems with my TransUnion or Equifax reports at the time. The ordeal led me to contact the credit bureaus to verify my information.
The only explanation I can think of is that I had a fraud alert on my profile, and the credit bureaus suggested that’s why the FI declined me. Normally, you should be able to verify your identity through other means, but I eventually gave up. I don't remember which FI it was.
As usual, 'unmoderated' forums are full of survivorship bias, victim-blaming, deflection, and gaslighting.
Please write your comments in the forum.