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Financial Advisor wants us to MOVE our investments
June 21, 2024
11:10 am
AltaRed
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Looking forward to the OP returning to the thread to comment given the knowledge that other brokerages will/should reimburse all, or most, of the fees.... or for the OP to perhaps provide some general view of what her current FA might receive in fees annually from all accounts. It is a bit 'bold' for a long time FA to ask a client to move accounts but we don't have sufficient context to be critical (or not) of the FA.

I think it was noted above that moving all or most GICs could be a problem. Not all FIs deal with the same GIC issuers and the new FI would see no revenue at all from the GICs..until maturity and invested in something else. In which case, the current FA might be blowing (some) smoke!

June 21, 2024
8:03 pm
Norman1
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Brokerages do not usually reimburse transfer fees without conditions.

For example, National Bank Direct Brokerage has these conditions:

1. Details about the transfer fee refund

Transfer $20,000 or more to a National Bank Direct Brokerage account, buy shares, options or exchange-traded funds (ETFs) within 6 months of your transfer and we'll refund up to $150 plus taxes of the transfer fees (refunded 1 week after the transaction).

For terms and conditions, call Customer service at 1‑800‑….

BMO InvestorLine will reimburse up to $200 of transfer fees if one qualifies for their 5 Star Program. Minimum qualificaton is $250,000 of investments or 15 commissionable trades per quarter.

It is bold for the adviser to say she "doesn't make enough $ off of us to make it worth her while". But, if the total fees and commissions calculated is correct, then the adviser is candid about the situation and one needs to find another adviser who would find that amount of fees and commissions worth their while.

June 21, 2024
9:25 pm
Norman1
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AltaRed said
To be fair, I believe the OP has a full service relationship with a financial advisor. FAs with full service firms incur substantial staff and office expenses so they cannot survive with accounts that only contribute some minimal amount to offset office services. Anecdotally, I see online where many full service FAs draw the line at circa $500k @ 1% AUM ($5k per year) relationships for new accounts, or even higher amounts in some instances. …

BMO Private Wealth (BMO Nesbitt Burns, BMO Private Investment Counsel, BMO Bank of Montreal private banking, and BMO Trust Company trusts and estates) is candid about their $500,000 minimum on their contact page:

* If you currently have less than $500,000, please reach out to one of our financial planners who will be more than happy to help. BMO financial planners are a role under BMO Financial Group and are not registered with the entities within BMO Private Wealth. …

Those with less than $500,000 to invest will be referred to a BMO branch financial planner for mutual funds.

The investment brokerage business is very different now than it was 40 years ago. Back then, someone with $5,000 to invest could visit an office of the broker Nesbitt Thomson to open an account and be assigned a full service broker.

June 21, 2024
9:32 pm
AltaRed
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I agree each FI has their minimums with terms and conditions. The OP simply has not provided sufficient information for any of us to provide informed responses.

June 22, 2024
12:36 pm
Cdn Catlady
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UPDATE: We decided to leave our accounts where they are as it is HER problem not ours. I told her to put EVERYTHING into GICs and if she wants to find us a new FA go for it. I'm old, I'm grumpy and I do not intend to disrupt my life changing everything out. She can deal with it!

June 22, 2024
4:47 pm
Bill
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Cdn Catlady, I totally get your sentiment, just monitor your accounts and make sure they're not charging you a bunch of new "special" fees for their trouble in keeping you & in an attempt to get rid of you, unless you don't care about that either.

Just fyi, opening accounts somewhere else (like your bank's discount broker, can be done at local branch) usually isn't that hard, just provide them with a copy of your latest statement for each account and they'll move everything over from the receiving end, you don't even have to tell or deal with your present FI. And as has been pointed out here your new FI will likely reimburse closing fees charged by your present FI if your balances are sufficient. Just something to keep in mind.

June 23, 2024
6:07 am
savemoresaveoften
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Cdn Catlady said
UPDATE: We decided to leave our accounts where they are as it is HER problem not ours. I told her to put EVERYTHING into GICs and if she wants to find us a new FA go for it. I'm old, I'm grumpy and I do not intend to disrupt my life changing everything out. She can deal with it!  

if her fee is based on a % of your asset with them, then it makes zero sense to have it in GIC, with her providing zero service going foward, while still collecting a fee from you each year !

June 23, 2024
6:18 am
RetirEd
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Right-o. I remember a Canaccord shill pushing their full-service assets-under-management plan to me. He said that they would also include my cash and GIC products (then at pitiful rates) in their AUM despite their fees being higher than any possible return.

He kept pointing to their "target" return rate of 8% (more than four times the best GIC at the time) and had nothing to say when I asked for historical data. I laughed him off. And that's not the only nasty they've been snagged by.

RetirEd

June 23, 2024
7:11 am
AltaRed
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Cdn Catlady said
UPDATE: We decided to leave our accounts where they are as it is HER problem not ours. I told her to put EVERYTHING into GICs and if she wants to find us a new FA go for it. I'm old, I'm grumpy and I do not intend to disrupt my life changing everything out. She can deal with it!  

I don't understand that. Why would you pay a full service advisor to manage accounts of GICs only? Or if you are not paying on the basis of '% of AUM', then the FA is either charging you a commission to buy each GIC, or if limited to the embedded commission the GIC issuer is paying the brokerage, that is not nearly acceptable to a full service brokerage to cover costs. That is not what a full service brokerage is for and the firm will be highly motivated to 'dump' you... likely by waiving transfer out fees.

June 23, 2024
11:30 pm
everhopeful
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Cdn Catlady said
UPDATE: We decided to leave our accounts where they are as it is HER problem not ours. I told her to put EVERYTHING into GICs and if she wants to find us a new FA go for it. I'm old, I'm grumpy and I do not intend to disrupt my life changing everything out. She can deal with it!  

Going this route I would make sure they give you a full fee disclosure, and notice of any changes to it. If there is anything more than small fees (which is likely because that is why they are wanting you to move away) you are best off financially to take some time to set up your own GIC's.

An alternative if you want to stay all GICs is finding a GIC broker (Registered Deposit Brokers Association is a good starting point if you are in Canada) and many of them will handle transferring and maintaining GICs for you. They earn their income from issuer commissions, so the rates they quote you should be what you earn, whereas most financial advisors will want a slice of your earnings, which really hurts returns over time.

June 24, 2024
12:39 pm
Cdn Catlady
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Thanks for the extra input, appreciated. All of our accounts are Registered, so it's a bit more complicated (IMO) and we do not deal with any brick and mortar banks.
Right now everything is locked in for the next year, so I will see what my options are starting next May. Thanks again 🙂

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