Peoples Trust questions. | Page 2 | Peoples Trust | Discussion forum

I don't get the same person every time I call Peoples - there are six regulars who recognize my voice and vice versa (though they still verify me, of course). All very helpful and competent.

My original choice of PT was prompted by their lack of on-line banking, believe it or not. Just months later, though, they added it - and it was immediately breached. Similar history with BlueShore (formerly North Shore Credit Union). These are among five financial institutions where I cite their past breaches to blunt their attempts to push me to on-line.

Peoples still doesn't argue with me getting printed statements without extra charge. That's a big plus. And they will send me printed confirmation of specific GIC transactions on request. And answer the phone in a reasonably timely way.

My wish list for Peoples is simple - 24/7 banking and touch-tone phone banking.

Coast Capital has instituted a fee for statements, but grandfathered those already getting them. That's keeping my accounts there open, if minimal.

Tangerine wants the fee, and when I protested they offered to pay me the equivalent amount for one year's statements. I refused because I feel it's important to show the pushback. Not a client anymore. (Spent hours on hold getting disengaged, too.)

Wealth One demanded $5 for ANYTHING sent to me other than one annual statement. Not a client any more. (They're pretty dinky in a lot of other ways, too.)
RetirEd

Martster said

I recently asked about the GIC RIF's and they said they are coming next year  

That is very good news. There is a dearth of FI's offering RIF service. It will be imperative though to offer RIF HISA accounts as well as the GIC RIF's.

I'm thinking about opening an RRSP with Peoples Trust, and dug into their web site about whether they offer RIFs. Still no RIF option, which would mean that the RRSP will have to get transferred out to another FI in a couple of years.

Anyone hear anything recent about the launch of RIFs at Peoples?

Why would a FI offer RRSPs but not RIFs?

I’ve been with People’s Trust since after the breach. Knew they fixed that and figured they were probably the safest after that. I had no trouble with PT as long as I’ve been with them. The only thing I’d like them to do is have the button for Do Not Reinvest. They said it was coming but so far nothing.
I have a maxed out my TFSA under CDIC rules so want to dump some into an EQ TFSA. The interest on EQ’s 2 year GIC is the same as People’s and the bank had good reviews and has no fees.
Too bad CDIC wouldn’t up the insured amount. I don’t really like having three financial institutions.

At least Peoples Trust doesn't charge a fee for trasferring money out of their registered products. Or for mailed statements.

Except for tax-scramble season, they are also pretty good at answering the phone. I live in Vancouver, so I can also easily visit their offices and avoid all manner of delays or holds on the spot.

My preference is to have several financial institutions for security. Usually about five. I never allow direct deposit to an institution where I hold negotiable assets.
RetirEd

Pewter: Yes, but their staff don't seem as prepared and up on things as I'd like. I have used them only for non-registered GIC products, and I'm unsure whether I will in the future. Their deposit rate is good, but their phone service so poor I don't bother with their good savings-account rates.
RetirEd

I just want to make it clear that my post #33, replying to Pewter, was in reference to his last-line mention of Oaken, not about Peoples Trust. PT has been pretty solid to me. Oaken's the one I'm unhappy with.
RetirEd

Confusion increases trying to follow this thread.

I searched all posts and until this, Telus was never mentioned? Searching didn't disclose it owns any bank. Why is this here?