10:47 am
February 7, 2019
I just sent Oaken a message with the following notifications from the last few days (mostly logins to test their notification system) ...
Received Dec 05 at 10:47 re login on 2023/12/05 at 05:31:36. 5+ hours.
Received Dec 05 at 11:22 re login on 2023/12/05 at 05:28:08. 5+ hours.
Received Dec 05 at 11:37 re login on 2023/12/05 at 05:20:58. 6+ hours.
Received Dec 06 at 03:22 re login on 2023/12/06 at 03:11:00. 11 minutes.
Received Dec 06 at 03:48 re login on 2023/12/06 at 03:45:02. 3 minutes.
Received Dec 06 at 03:48 re login on 2023/12/06 at 03:42:10. 6 minutes.
Received Dec 06 at 05:37 re login on 2023/12/06 at 05:24:08. 13 minutes.
Received Dec 06 at 06:51 re login on 2023/12/06 at 06:45:23. 6 minutes.
Received Dec 07 at 04:12 re login on 2023/12/07 at 03:52:35. 20 minutes.
Received Dec 07 at 08:49 re login on 2023/12/07 at 08:28:38. 21 minutes.
Received Dec 07 at 13:27 re login on 2023/12/07 at 11:38:12. 109 minutes.
Not yet received re login on 2023/12/07 at about 05:45. 8 hours and counting.
CGO |
1:59 pm
January 12, 2019
Dean said
.
Yet another example . . .I logged into my Oaken accounts about four hours ago ... but Still no security notification from Oaken !
Their security notification system is definitely On-The-Fritz. And add to that, hardly anyone (including Oaken) seems to be concerned about it.
Go Figure
Dean
Almost 24 Hours now, and Still no Oaken security notification since my
last login ❗
I'd call in and complain verbally, but with their reputation for telling lies,
I decided not to bother wasting my time.
The term 'FUBAR' comes to mind.
- Dean
" Live Long, Healthy ... And Prosper! "
6:05 pm
October 30, 2023
Dean. I logged in today. I received an email promptly. I forgot I should be timing it.
Maybe the IT resources have been working on as per below. Kind of too late. I spoke to Benjy in person a good 8 years ago and said it was coming soon. He has left and the new owner has been making some nice enhancements.
A little late as I have some well developed work arounds (to avoid Oaken), that are unlikely to change .
8:54 pm
November 18, 2017
5:12 am
March 30, 2017
10:04 am
January 12, 2019
.
Yes ⬆ ... but as many of us have reported here, it's response times have been totally Random lately. Sometimes it can take seconds to minutes, and sometimes it can take up to 'Days' ❗
Oaken's security notification system can't be relied on anymore, and there is No indication that Oaken is doing anything about it.
And when some of us here email Oaken to give them examples of the lag times and express our concerns, it can take them over a week to respond (giving us only 'Milk Toast' answers), or they don't bother to respond at all.
Be Warned . . .
If someone is able to make an Unauthorized login to your Oaken accounts, Oaken's security system (I use that term lightly now) might not notify you about it, until Several days later ... long after all the damage has been done !
- Dean
" Live Long, Healthy ... And Prosper! "
5:06 pm
February 7, 2019
cgouimet said
I just sent Oaken a message with the following notifications from the last few days (mostly logins to test their notification system) ...Received Dec 05 at 10:47 re login on 2023/12/05 at 05:31:36. 5+ hours.
Received Dec 05 at 11:22 re login on 2023/12/05 at 05:28:08. 5+ hours.
Received Dec 05 at 11:37 re login on 2023/12/05 at 05:20:58. 6+ hours.
Received Dec 06 at 03:22 re login on 2023/12/06 at 03:11:00. 11 minutes.
Received Dec 06 at 03:48 re login on 2023/12/06 at 03:45:02. 3 minutes.
Received Dec 06 at 03:48 re login on 2023/12/06 at 03:42:10. 6 minutes.
Received Dec 06 at 05:37 re login on 2023/12/06 at 05:24:08. 13 minutes.
Received Dec 06 at 06:51 re login on 2023/12/06 at 06:45:23. 6 minutes.
Received Dec 07 at 04:12 re login on 2023/12/07 at 03:52:35. 20 minutes.
Received Dec 07 at 08:49 re login on 2023/12/07 at 08:28:38. 21 minutes.
Received Dec 07 at 13:27 re login on 2023/12/07 at 11:38:12. 109 minutes.
Not yet received re login on 2023/12/07 at about 05:45. 8 hours and counting.
Their response...
Thank you for your secured message.
Our IT department is aware of this issue, and they are working to have it resolved as soon as possible.
We apologized for any inconvenience this may be causing.
Kind regards.
CGO |
7:24 pm
January 12, 2019
3:36 am
February 7, 2019
Dean said
.
Thanks for the update ⬆, Cgouimet.Unfortunately, I see that instead of regarding this as a Serious Security Issue, they only see it as an; 'inconvenience'.
At least you got a Micky Mouse response, instead of Nothing.
Touché to you !
Starting yesterday, Dec 8, getting two simultaneous notifications per login.
"... logged into Digital Banking on 2023/12/08 20:03:30."
and
"... logged in to your Digital Banking using Chrome/119.0.6045."
Somebody's doing something in the background ...
CGO |
8:30 am
November 18, 2017
11:08 am
January 12, 2019
1:04 pm
November 18, 2017
11:39 am
January 12, 2019
.
Thanks for that ⬆, RetirEd ... Well Done !
Meanwhile, back at the ranch, Oaken's 'timing' of their emailed Login Security Notices continues to be Very Erratic ... anywhere from less than a minute, to Well over a Day.
If they Really are in the process of fixing it, they're sure taking their time !
- Dean
" Live Long, Healthy ... And Prosper! "
10:26 am
January 12, 2019
10:40 am
February 7, 2019
Dean said
.
It's now several weeks later, and this problem Still Exists ❗I logged into my Oaken accounts yesterday, but did not receive the usual Oaken security notice email. But ~17 hours Later, I finally received that email notice this morning.
Go Figure
Dean
They had been getting better but I sent them a message this morning with this ...
Received Jan 06 at 20:32 re login on 2024/01/06 at 07:46. 12 hrs & 45 mins.
Received Jan 06 at 20:32 re login on 2024/01/06 at 07:52. 12 hrs & 40 mins.
Received Jan 06 at 21:06 re login on 2024/01/06 at 09:34. 11 hrs & 30 mins.
Received Jan 07 at 03:42 re login on 2024/01/06 at 11:23. 16 hrs & 15 mins.
Received Jan 07 at 05:57 re login on 2024/01/07 at 04:24. 90 mins.
CGO |
4:36 am
February 7, 2019
cgouimet said
They had been getting better but I sent them a message this morning with this ...
Received Jan 06 at 20:32 re login on 2024/01/06 at 07:46. 12 hrs & 45 mins.
Received Jan 06 at 20:32 re login on 2024/01/06 at 07:52. 12 hrs & 40 mins.
Received Jan 06 at 21:06 re login on 2024/01/06 at 09:34. 11 hrs & 30 mins.
Received Jan 07 at 03:42 re login on 2024/01/06 at 11:23. 16 hrs & 15 mins.
Received Jan 07 at 05:57 re login on 2024/01/07 at 04:24. 90 mins.
Then this morning ...
Received Jan 08 at 07:32 re login on 2024/01/08 at 07:32. 0 mins.
CGO |
4:20 pm
January 12, 2019
.
Yes ⬆ ... it's still pretty erratic.
Today when I logged into my Oaken accounts, I received the security notice email in <2min. Given the recent past performance, it's anyone's guess as to how long it will take the next time.
The Bottom Line is; Oaken's Security Notification System can't be relied upon any more.
And so ... it's best we be aware, and 'Govern Ourselves Accordingly'.
- Dean
P.S.
It appears that only two people here
seem to be concerned about this.
Go Figure
" Live Long, Healthy ... And Prosper! "
8:19 am
February 7, 2019
Dean said
.
Yes ⬆ ... it's still pretty erratic.Today when I logged into my Oaken accounts, I received the security notice email in <2min. Given the recent past performance, it's anyone's guess as to how long it will take the next time.
The Bottom Line is; Oaken's Security Notification System can't be relied upon any more.
And so ... it's best we be aware, and 'Govern Ourselves Accordingly'.
Dean
P.S.
It appears that only two people here
seem to be concerned about this.
Go Figure
Perhaps this is an indication that few people turn on the login notifications ...
I just turned on Text Notifications in addition to the Email ones to see if they're more reliable.
CGO |
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