2020 Tax Slips Info | Page 2 | Oaken Financial | Discussion forum

Loonie said
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It's more than curious how a T slip and a Portfolio Statement, mailed respectively on Feb 17 and Feb 25 according to Oaken, both arrived same day.
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Check the date on the postmark and the sorting bar code on the back.

Canada Post prints a sorting bar code and date on the back of the envelope, lower left edge, in pink UV-phosphorescent ink.

If one doesn't have a UV lamp, one can try white light and then viewing through a blue filter, like half of one of those red/blue 3D glasses.

The postmark is part of the cancellation. I find that Canada Post usually does not do the cancellation when a postage stamp is not used.

The sorting bar code and date on back of the envelope is visible to the eye. I can see it in daylight. But, the ink is light pink and hard to see. Anything blue and transparent would help see it.

The sorting machines use a UV lamp (blacklight) that makes the ink glow.

That last letter is the first letter of the postal code of the processing plant that printed the sorting bar code.

'M' is somewhere in the Toronto area.

Wikipedia: Postal codes in Canada has a list and coloured map.

Last year one T5 slip did not arrive until June. I used the amended procedure. It worked well.

mustang said
Received T5 from Home Trust yesterday-- March 11
Unfortunately, I had basically forgotten about this one, and had gone ahead and filed by tax return
Looks like I am about to become familiar with the process of filing an amended return
Arghhh!  

you can do amendment easily on the CRA site. Much "safer" and efficient then sending them a paper amendment. They are notorious for losing documents sent to them. Last thing you want is your snail mail got lost by them somehow and they start charging you interest penalty on the unpaid tax.
One top, I have to fax twice, and snail mail twice before they finally "acknowledge" they recd the requirement documents and put it on my file. It is just nightmare as every time you send/fax them a document, have to wait upward of 2 months before you can check with them to see if they have recd and added to ur account. And that document is to prove to them that I was in the right on my tax return. Took a total of 12months+ to have it sort out at the end (they did reverse all interest penalty etc but its just not fun going thru all that).

Norman1 said
That last letter is the first letter of the postal code of the processing plant that printed the sorting bar code.

'M' is somewhere in the Toronto area.

Wikipedia: Postal codes in Canada has a list and coloured map.  

So, to clarify, is it your understanding that JenE's T5 was mailed on March 10?

I am visually impaired and could not see anything in pink. Spouse was able to perceive a bar code but nothing else.
I tried but couldn't see anything through the blue glass plate.

Loonie said

My sympathies. Of course, if Oaken had sent it on time, you might not have had this problem.  

Well, of course, it's on me for not keeping better records. It was a GIC that matured on Dec 29, and "slipped through the cracks".
Still, as you point out, they should have the damn thing to me sooner.
I'm encouraged by the other's comments that filing the Amendment is not too bad
Looks like I have to wait until I get the official assessment, before I can start that ball rolling

We'll just apply some digital distortion to the green channel to increase the contrast between the envelope and the pink ink:

I suspect there is sloppiness between what their computers say and what is really happening. Oaken's computer system may misleadingly show a date as "Date Mailed" when it is really "Date Printed". I suspect the slips and statements were printed on February 17 and sat somewhere for over three weeks.

I've seen something similar happen with Hudson Bay Company. Something went wrong with one of my orders. I received an e-mail that the order shipped. My credit card was charged. However, over a week passed and the Canada Post tracking number only showed the label printed!

I called HBC. As far as the customer agent could tell, the order was shipped over a week ago. She would submit a request to investigate. I checked Canada Post two days later and, miraculously, the parcel was just received and on its way!

So, that "Date Shipped" in HBC's system is really the date a shipping label and pick list are printed for someone to pack the order. It is just presumed that the order is boxed and goes out the door that day as well. Normally, that would be the case. But, not always!

Oaken is now officially blaming the Post Office.
https://oaken.com/oaken-news-and-update/
This would perhaps be more credible if it weren't for the fact that they were also inexplicably slow last year.
I will give them one more year in which to pull up their socks.

Alexandra said

After reading some of these comments, I went to my Oaken file. I too received my t5's for regular GIC's plus my RRIF with them on Friday 12 March 2021. I have done my income tax (paper again) already so I printed off the T5's online. I haven't yet received my portfolio statement for the year.  

Alexandra,

I can't remember the exact date, but my Oaken 'Annual Portfolio Statement' (dated: Dec. 31, 2020) was available online, sometime in mid February.

Why would yours still be outstanding ❓❗

Dean