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Email this2:38 pm
January 12, 2019
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Well ... after almost two weeks of procrastination, I Finally got around to starting the process of applying for my first Motive SA. Once that's complete, some Motive GIC's are also in the plan.
Because we don't have cell reception at our rural acreage, I had to start the application process using the 'Backdoor Method'.
I'm not in a big hurry (and I know these things take time), but I was just wondering how long this process usually takes at Motive, these days.
Thanks & Cheers,
- Dean
" Live Long, Healthy ... And Prosper! "
11:08 am
May 11, 2023
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I opened an account on Tuesday and sent in an account linking form that afternoon. I still haven't received any kind of response. I assume they're swamped since word of the 4.1% rate started getting around.
9:59 am
January 12, 2019
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Hmmm, maybe ⬆ Departure2591 ... but that 4.10% SA rate @ Motive has been in place for almost a Month now. So if there was a Rush, it's probably long over by now. 
With the other online FIs I've signed up with in the past, the process usually took anywhere from one to two weeks.
But with Motive, I have no idea how long it's going to take, especially with the 'Backdoor Method' I had to use, because of the lack of Cell reception at our semi-remote acreage.
- Dean
" Live Long, Healthy ... And Prosper! "
5:40 pm
March 15, 2019
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My old Savvy and chequing accounts were closed by Motive due to inactivity.
I had to re-apply online and both "new" accounts were opened real time.
9:20 am
January 12, 2019
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Thanks for that ⬆, COIN ... but my situation is quite a bit different.
I'm applying for a new Motive account, with Never having had an account with them before.
- Dean
P.S.
Six (6) days now since submitting my application,
and I Still haven't heard a peep from Motive. 
" Live Long, Healthy ... And Prosper! "
9:48 am
May 16, 2023
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I sent a form to link an external bank account 2 weeks ago for my newly opened savvy savings account. Heard nothing to-date so I called them today and they were able to help me on the spot after waiting on the phone for a bit.
I would recommend just calling the number 1-877-441-2249 during business hours.
9:14 am
January 12, 2019
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Thanks Armymankr ⬆
I tried that phone # last Thursday, and couldn't get through ... so I eventually hung up and sent them an email.
It's six days later now, and still no email reply from them.
- Dean
P.S.
Welcome to the Club ❗
" Live Long, Healthy ... And Prosper! "
8:30 am
May 16, 2023
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Thanks, Dean. Didn't know there was such a useful forum like this - better late than never
Regarding the phone number for Motive Financial, I also had to call a couple of times to get through. They sometimes make you wait and then just say no one is available and good bye. I tried again 10 minutes later and it worked.
Still think that is the quickest and most surefire way to get this done if you don't mind waiting.
Motive Financial definitely needs to improve this aspect of their service though!
4:25 pm
January 12, 2019
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Well ... it's nine (9) days later, and I 'Finally' heard back from Motive (via email) ❗
They want me to complete a 'Declaration of Residence' CRA form, and return it (which is fine) ... but they also want me to complete and return, of all things,
a 'Signature Card' !
Why on earth would an Online-Only FI want (or need) a Signature Card? None of the other online FI's I deal with have ever asked me for such a thing. I didn't think Signature Cards even existed anymore.
Go Figure
- Dean
P.S.
That's just the first step ... more silliness to follow next week.
Fingers crossed
" Live Long, Healthy ... And Prosper! "
6:37 am
December 20, 2016
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Dean said
Why on earth would an Online-Only FI want (or need) a Signature Card?
Motive limits free EFT withdrawals from the Saavy Svgs account to 2 per calendar month, then charges $5.00 for each additional EFT withdrawal.
The workaround is to open a Motive checking account, as there is no fee to transfer funds from your Saavy svgs acct to your Motive checking acct, then you deposit a check into the account you want to transfer to, using mobile banking.
For Motive to validate your check signature, a signature card would be a logical requirement.
Stephen
6:39 am
September 30, 2017
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To require your signature on file during the opening process is a good thing! Did you not send them your first deposit with a signed cheque and asked to link with that external account as well?
Ha. Stephen beats me to this.
Also, why do you reference a so-called Backdoor Method? How is it different from any other method, if any?
7:09 am
December 12, 2021
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@dean most online application asking to mail or mobile "initial deposit cheque" payable for yourself and i believe that will act as Signature Card.
7:17 am
December 12, 2021
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Motive Financial investments are eligible for CDIC through Canadian Western Bank.
Here https://www.cwbank.com/en/personal/banking-services/canada-deposit-insurance-corporation
CWB Financial Group partner companies are CDIC member institutions:
Canadian Western Bank
Canadian Western Trust Company
Valiant Trust Company
Just wondering "Motive Financial client" would have access to GIC under the 3 above CDIC? similar to oaken
thx
10:38 am
January 12, 2019
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hwyc said
. . .
Also, why do you reference a so-called Backdoor Method? How is it different from any other method, if any?
That ⬆ was explained in posts #1 & #3. The main/normal method to apply at Motive requires that the applicant have cell phone reception ... which we Don't at our rural acreage.
As for Motive requesting a 'Signature Card' ... No online-only FI has Ever asked me for one before. It seems kinda Silly & Ol' Fashion, if you ask me.
But 'What The Hey' ... I'll roll with it 
- Dean
P.S.
That email I sent to Motive on May 11th
(see post #7) has Never been answered.
Meh
" Live Long, Healthy ... And Prosper! "
12:43 pm
September 30, 2017
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Sorry, it is a culture difference. I don't live remotely near a rural acreage. I suppose the term 'cell phone reception' include internet connection. You depend on landline and postal services.
1:44 pm
January 12, 2019
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Not to worry, Hwyc ⬆ ... I used to be a City Slicker too.
We may live wayout in the Sticks now (West Kootenay District in S.E. BC), but we do have Internet, etc. ... just no local cell service.
- Dean
" Live Long, Healthy ... And Prosper! "
2:20 pm
January 12, 2019
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Day 14 Update . . .
I Finally received another email from Motive today. Now they're asking for a completed 'Money Transfer Authorization' form and a void cheque (both of which are to be expected), but they seem to be operating on Molasses Time.
At this rate, I won't have an account up and running with them, until "sometime?" in June.
For 2¢, I'd tell them to Stick-It ... I'm tempted ❗
- Dean
" Live Long, Healthy ... And Prosper! "
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