Motive 2.05% on savings | Motive Financial | Discussion forum

Vatox said
What is the purpose of this? I don’t think it’s a new rate or promo.  

I'm wondering the same thing. It's neither an updated regular rate or promotion.

Cheers,
Doug

I am unable to "open" the individual pdf Forms on the Motive site. Everything opens except the individual pdf forms. I have Adobe Reader on my PC but I get an error message. I used browser Firefox and then Edge - same issue. Anyone else have that problem?

gicjunkie said

I do remember having a problem with these forms in the past. I also got an "error" message. I ended up phoning Motive and a rep emailed the forms I needed to me.  

Thanks. I also found the following comment on a site "cansumer.ca" talking about Motive Financial. Apparently Google Chrome won't open the forms either.

"How to link external accounts and transfer funds
To link an external account, you must complete their Me-to-Me Money Transfer Authorization Form which doesn’t open in Google Chrome. It is only usable if you download it and open it with an official Adobe product such as Adobe Reader."

Perhaps they need to update their user interface/site to be more user friendly.

On a different issue, I am not sure why Motive offers 2 chequing accts - there seems to be such minor differences between the two chequing accounts.

canadian.100 said

Perhaps they need to update their user interface/site to be more user friendly.

 

Totally agree but more like wishful thinking, as it appears they employ no computer people.

Now that's an odd statement for me to make about an online bank, until you consider this. They seem to be unable to do something much more simple, that being to change the text on a web page. On their highest volume page at that, the account login page. There, the text about registering the computer etc. is totally wrong, and hasn't been true for at least 8 months (there is no registering that goes on)!

Try writing to them about it, you will get a reply that evades the issue, as I have received several times.

And why did this thread begin in the first place? There's never been an answer to that. No rates have changed, and it does appear in all HISA savings comparison lists here as it always has. Advertising? Are we going to get Bridgewater and EQ posting ads here next?

Touching the Login page would involve Central1, since it's the MemberDirect platform. That platform is being sunset and Canadian Western is (seemingly) moving to something else. Spending only what is necessary to keep it going is likely their motive.

dougjp said

canadian.100 said

Perhaps they need to update their user interface/site to be more user friendly.

 

Totally agree but more like wishful thinking, as it appears they employ no computer people.

Now that's an odd statement for me to make about an online bank, until you consider this. They seem to be unable to do something much more simple, that being to change the text on a web page. On their highest volume page at that, the account login page. There, the text about registering the computer etc. is totally wrong, and hasn't been true for at least 8 months (there is no registering that goes on)!

The login in page made the "register" button useless when they switched to mandatory 2 stage log in as a security measure. I just look at it as they are taking security as seriously as I wish others did. Don't have a problem with the interface at all...much better than Tangs, EQ or Huberts IMHO. Quit checking the "register" button months ago.