Account statement at CDF | Motive Financial | Discussion forum

Hello All:

I am seriously considering to open an account with CDF. I was with ING, then I switched to Ally. But now Ally is going away and I am in search of a new high interest account.

I've read all the reviews about CDF and they all seem to be very positive.

I've also emailed CDF about a few questions and a customer service called Lawrence was always very quick to answer my questions.

There is only one thing that I am not comfortable with. ING direct prepares a quarterly account statement and you have the choice to get it mailed to you as a paper copy. Ally prepares monthly account statements and I also used to choose to get it in the mail. Since I am doing online banking with these institutions. I would like to have an official paper copy of my account statement. What if tomorrow there is a bug in there website and it shows that I only have $1 in my account. How am I to legally prove that I had more money with them.

That is why I always choose to get an official paper copy of my account statement from the institution.

Well turns out that CDF does not mail out account statements. I did not quite understand the customer service's response to my question. From what I understand, at CDF you go on their website and request an electronic copy of your statement. How does that work ? Do you get a PDF copy of an electronic statement ? Is that good enough for your purposes ?

Thanks