8:45 am
October 27, 2013
9:21 am
January 12, 2019
10:14 am
November 22, 2023
6:43 pm
January 12, 2019
7:52 pm
November 22, 2023
9:08 pm
September 5, 2023
10:34 pm
September 29, 2017
Itellyouwutt said
And you don't have to call Motive!
You DO have to call IF you want non-standard period, e.g. NOT 12, 24, 36 months but something in between, or if you want a joint GICs.
I have found their wait times VERY reasonable most of the time. And reps are very nice, accommodating, patient, and knowledgeable (except for one I came across BUT I learned she is new, so understandable). So far, service has been very good.
Opening accounts is very manual, and somewhat slow, especially TFSAs.
BTW, they will hold rates for up to 5 days for non-registered GICs and up to 14 (or 15) days for TFSAs. AND I am told that they typically only change rates on a Monday. So if you see some change coming, you can plan ahead.
10:39 pm
September 29, 2017
Dean said
As their coffers began to fill up, this was Bound to happen.
It was just a matter of time.
Dean
P.S.
You can still get a 2yr GIC @ 6+%
from the GIC Brokers.
Rate change is more driven by short-term bond markets. And rates are dipping a bit ATM.
BUT the fact that the Motive dip is very small and still very high relative to others is amazing.
1:44 pm
November 22, 2023
canuckles said
Ugh, I was going to purchase a 35 month GIC! Was waiting for my funds to be released from hold. Didn't want to call them. Of course it got released from hold today
A follow up on this story. I called Motive (on hold for an hour?) and they let me have the old 6% rate since I initiated the fund transfer prior to the increase. They also informed me that I could have called for them to manually release the funds to purchase the GIC earlier. Although, as indicated in this thread, I didn't feel like being on hold for so long. Ultimately, happy ending.
4:01 pm
January 12, 2019
althisa said
I called Motive today as a test run.
1 hour 15 minutes wait,
After a conversation with a pleasant but exhausted CSR. I found out best time to call is mid day CST and mid week, not Monday or Friday for shortest wait time
I had to call Motive twice in these past few days . . .
- - Mid morning call their time on Thursday; ~20 min wait.
- Early afternoon call their time today (Tuesday); ~30 min wait.
FWIW ... Motive's offices are in Edmonton. ∴ their time is MST
- Dean
" Live Long, Healthy ... And Prosper! "
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