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They can close your account anytime
December 14, 2022
6:55 pm
Norman1
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Bill said

When I think about it, since I started with ebanks way back with Ing I've moved a ton of money via countless transactions through my TD accounts to/from dozens of e-accounts over the years and never once has TD asked anything. I can see with endlessly increased regulation (now they're even required to tell you when your balance is low, etc, I think, no?) these days of big banks happily facilitating large money flows in and out of their accounts might be coming to an end.

Large amount of funds transiting the account is not in itself an issue as long as a suspicious pattern doesn't develop that indicates possible money laundering or funding of illegal activity.

That's a reason why I try to push funds directly to a destination account. I think it will look suspicious to the bank when my account receives a direct deposit from myself and then the funds are pulled out by a pre-authorized debit also from myself to an account at a third financial institution.

December 14, 2022
7:24 pm
agit
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Bill said
When I think about it, since I started with ebanks way back with Ing I've moved a ton of money via countless transactions through my TD accounts to/from dozens of e-accounts over the years and never once has TD asked anything. I can see with endlessly increased regulation (now they're even required to tell you when your balance is low, etc, I think, no?) these days of big banks happily facilitating large money flows in and out of their accounts might be coming to an end.  

IMO most of the big 5 bank dont really care\worry about moving large amount as long as it is coming from your own Canadian bank account. but for whatever reason HSBC is the worse probably of HSBC's Money Laundering 2012 Charge.

in regard to low balance alert i believe it is regulation to protect consumers according to the GOV.

Benefits to consumers
Alerts for personal deposit accounts
Your bank will send you an alert when your chequing or savings account is low on funds.

This will help you:

make sure you have enough money in your personal account to cover withdrawals, purchases or pre-authorized payments such as bills
make timely decisions to avoid fees, including late payment charges or non-sufficient funds (NSF) fees

December 15, 2022
5:46 am
savemoresaveoften
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agit said

IMO most of the big 5 bank dont really care\worry about moving large amount as long as it is coming from your own Canadian bank account. but for whatever reason HSBC is the worse probably of HSBC's Money Laundering 2012 Charge.

in regard to low balance alert i believe it is regulation to protect consumers according to the GOV.

Benefits to consumers
Alerts for personal deposit accounts
Your bank will send you an alert when your chequing or savings account is low on funds.

This will help you:

make sure you have enough money in your personal account to cover withdrawals, purchases or pre-authorized payments such as bills
make timely decisions to avoid fees, including late payment charges or non-sufficient funds (NSF) fees  

own experience with HSBC:

Wrote cheque and edeposit to EQ. Twice EQ declined even after the money already left HSBC. No one at EQ can explain the reason and HSBC of course said its entire EQ's issue. Same amount to CIBC no issues at all.

I imagine FI's fraud AI look at patterns and history of transactions (both name and amount) to flag if a transaction looks fishy or not. EQ is just extra cautious to the extent they will hold funds for 5 biz days regardless and cant touch at all. I stop banking with them for that reason (lots of other places that welcome my money anyway)

December 15, 2022
7:42 am
Bill
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No dispute some people find alerts, reminders, etc handy, my point is that the handholding is now another mandatory service banks are forced to offer since July 30 of this year. I understand it's just another quick line of code or whatever.

With regard to suspicious transactions, if I read this right there's a requirement to report to FINTRAC any transfer over $9,999, even less if the 24-hour total is over that number - they must be inundated just from the folks on this site!
https://fintrac-canafe.canada.ca/individuals-individus/rpt-eng

December 15, 2022
7:59 am
Norman1
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Those mandatory FINTRAC $10,000+ reports only applies to cash, virtual currency, and electronic cross-border transfers. None of those applies to a push of $50,000, for example, from Hubert to a RBC Royal Bank account.

But, financial institutions can report any transactions that appear suspicious. For example, someone opening an online account and immediately collects $30,000 from ten Interac e-Transfers, at the typical limit of $3,000 each, from ten different banks all sent by person himself or herself. If the financial institution suspects, FINTRAC reports could be submitted eventhough the transfers are not cash and not cross-border.

December 15, 2022
8:08 am
savemoresaveoften
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Norman1 said
Those mandatory FINTRAC $10,000+ reports only applies to cash, virtual currency, and electronic cross-border transfers.  

Looks like even transfer under same name from one FI to another will be reported as well ? Thot most fraud / money laundering will ultimately be person A to person B

December 15, 2022
8:17 am
Norman1
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Yes, transfers from one person's bank account in Canada to the person's bank account in Switzerland of over $10,000 would be reported.

Money laundering is not the movement of money from one person to another. That's easy. Just hand the briefcase of cash to the other person.

Laundering is hiding the "tainted" source. There's also terrorist funding that tries to hide the "tainted" final destination of the money. A person could be sending $20,000 from a Canadian bank account to her own bank account in Pakistan to fund a cash withdrawal by a local accomplice in Pakistan.

December 15, 2022
8:33 am
savemoresaveoften
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Norman1 said
Yes, transfers from one person's bank account in Canada to the person's bank account in Switzerland of over $10,000 would be reported.

Money laundering is not the movement of money from one person to another. That's easy. Just hand the briefcase of cash to the other person.

Laundering is hiding the "tainted" source. There's also terrorist funding that tries to hide the "tainted" final destination of the money. A person could be sending $20,000 from a Canadian bank account to her own bank account in Pakistan to fund a cash withdrawal by a local accomplice in Pakistan.  

Since you seem to know all the answers already (it's a compliment, :)), does that apply to within Canada FI transfer under own name as well ? I read that page and get the feeling ALL cash transactions regarding of source or name will be reported basically ?

December 15, 2022
2:25 pm
Norman1
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The FINTRAC large cash transaction report is for transfers of physical cash/banknotes. That doesn't apply to electronic transfers or transfers by cheque.

The FINTRAC electronic funds transfer report is for electronic transfers into or out of Canada. It doesn't apply to domestic electronic funds transfers.

The FINTRAC suspicious transaction report could be used if the financial institution suspects some domestic electronic funds transfers:

Suspicious transactions
A suspicious transaction report must be submitted to FINTRAC in respect of a financial transaction that occurs or is attempted, and for which there are reasonable grounds to suspect that the transaction is related to the commission or attempted commission of a money laundering or terrorist activity financing offence. Unlike all other reporting obligations, there is no monetary threshold associated with the reporting of a suspicious transaction.

December 15, 2022
2:33 pm
Briguy
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Loonie said

If indeed an FI "suspects" fraud or money laundering, then they have an obligation to report it; and the customer has a right to a fair hearing. FIs shouldn't be able to get rid of a customer just because their algorithms dictate that you move your money around too much. If there is going to be a limit on how much you move and how often, then that needs to be stated in the T&C - and as we often observe, to our annoyance, this is often the case. I'm pretty sure Meridian itself has online transfer limits.

I do sense though that there is increasing concern among FIs over fraud and "unusual" behaviour etc, so there could be more issues in future.
.  

Neobanks are much worse than FIs. I had my account cancelled at Transferwise because of a 25.00 transfer to a UK bank account of mine, and my Revolut account suspended at one point because of a transfer until I uploaded proof of funds, picture of myself holding a piece of paper with the date, etc.

I think in the future we will see more issues as improperly designed AML algorithms increasingly flag legitimate transactions and result in the FI cancelling your account rather than do a proper investigation.

December 15, 2022
2:44 pm
lifeonanisland
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Briguy said

I think in the future we will see more issues as improperly designed AML algorithms increasingly flag legitimate transactions and result in the FI cancelling your account rather than do a proper investigation.  

Yes, I agree. Others will argue, but it's bad business practice for FIs to rely solely on algorithms when vetting applicants. Motive did the same thing to me as what Meridian did to the OP, and missed out on seven figures of deposits from multiple family members. In contrast, Tangerine also did this to someone in my family, but surprisingly, they had a CS rep take five minutes of their time to resolve the issue through some basic security/ID checks...and were rewarded by getting a new customer and six figures of deposits many times over.

December 15, 2022
11:04 pm
Loonie
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Last time i looked, the neobanks weren't yet regulated at all, so it's the Wild West with them. They could basically be as arbitrary as they like, with impunity.

December 16, 2022
3:45 am
Briguy
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Loonie said
Last time i looked, the neobanks weren't yet regulated at all, so it's the Wild West with them. They could basically be as arbitrary as they like, with impunity.  

You are 100 percent correct. There is no mechanism in place in Canada for appeal if a neobank makes an error with your account or cancels your account. From Wise's website it states, " In Canada, no regulatory body is currently available for consumers to submit complaints against payments companies or Payment Service Providers such as Wise. We encourage you to reach out to your local regulator to support the addition of Complaints against Payment Service Providers under the remit of the Canadian government."
https://wise.com/help/articles/2235393/how-do-i-make-a-complaint?origin=search-complaints

There's no independent avenue for complaints against banks or credit unions in Canada either. Your first choice is your bank's ombudsman, your second and last choice is a banking industry funded ombudsman.

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