Is Manulife bank that terrible ? | Manulife Bank | Discussion forum

What a nightmare. I had an account for less than two weeks, got out of there like a bat out of hell. Within days, I was locked out of my account, yet the message on screen was «"Sorry! Something went wrong’». I have many bank accounts, never have I been locked out of my money, never. It’s late evening, I have to wait for tomorrow to call them. Next day, I’m on the phone, they unlocked my account and they can't really say why it happened. Immediately, I attempted to e-transfer some money out, and got the message «try again later». I tried multiple times, same results and I wasn't even close to exceeding e-transfer limits. At this point I want totally out, so how do I get my money out of this bank NOW, slowmo EFT? So I decided to go via bill payments and send all my money to my brokerage account, that's a quick way out. So, I proceeded, paid a bill, full account balance to Questrade cash account, got the final screen message «SUCCESS», so I’m a happy camper for a second until I notice my balance had not changed as if the transaction wasn’t processed. I’m back on the phone. I was told the balance would be adjusted at 5pm (that is frigging odd, really odd). So I wait. At 5pm no change, so I wait till 6pm; still no change. I’m back on the phone. Finally, after four calls, I was able to exit all my money and today I will call to close my account. I thought there was no worse than Laurentian digital bank, but there is, it’s called Manulife bank. STAY AWAY

I should have listened to online reviews about this bank. I need a bank for daily banking and especially a reliable bank, one that works 99.99% of the time, not a fly by night wanna be bank. Worst experience ever. You have been warned.