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TurboTax 2024 Desktop version - stay away from it
January 13, 2025
5:56 am
Alexandre
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CAD said
Not true. TurboTax 2024 can be used without Internet.

This is correct, but only technically speaking. You can run TurboTax 2024 without Internet, but to install it Internet connection is required.
For "a computer that is never connected to the Internet" if someone knows how to install TurboTax on it, please tell. I couldn't install it on two computers (Win10 and Win11) with Internet, with firewall enabled.

January 13, 2025
7:03 am
AltaRed
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The entire idea of tax software on a computer is to connect it to the Internet to check for software updates that occur on a random basis right up to mid-April or so. The executable might update half a dozen times over 3-4 months.

It is also the only way to Netfile electronically.

P.S. Your firewall settings need to allow the TT app to look through the firewall (advanced settings)

January 13, 2025
8:47 am
Oscar
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Doug said
Consider trying Better Tax, from Better Tax Company, at https://www.bettertax.ca/. It requires only an e-mail address to use. It's from the same co-founders of Simple Tax, now that they're free of their non-compete agreement with Wealthsimple. It's dirt simple to use, and you can delete your tax returns after filing if you wish.

They also offer a local option at https://www.bettertax.ca/en/free, so you can save a Better Tax local tax file for next year. 🙂

Cheers,
Doug  

This software stores your data in the cloud by default and you can use any browser BUT if you choose to store data locally Google Chrome is required. Anyone have ideas on why this would be the case ? I mean why would you need a web browser to use the program locally ?

January 13, 2025
10:42 am
RetirEd
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Hmm.. whose cloud is being used? Is this another way to ensure data goes through a corporate gateway?

There's no reason tax software can't be updated with an encrypted download and then be transferred to an air-gapped machine.

RetirEd

January 13, 2025
10:49 am
AltaRed
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I don't know anything about that specific software but the cloud storage would likely be whatever the corporate entity has contracted as a third party for its business.

I refuse to use any tax software which is online/web based with the tax file stored external to my computer. Hence certain packages would be a non-starter for me.

January 13, 2025
2:22 pm
SaverJunior
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Data stores locally on a computer will stay local until netfile time. Once a computer is online, I would be naive to believe that the tax software will only send my return to the CRA alone without a copy be sending somewhere else at the same time.

How about submit a return by mail? Then the return will be entered manually by some CRA employee. Given so many CRA employees got fired last year for misconduct, this option is not fail-safe either.

I am not convinced there is a way to guarantee my tax data privacy be it desktop version, online version, or paper version. It is false security if you find any.

January 13, 2025
4:15 pm
AltaRed
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I am confident enough the Netfile data file goes only to CRA. The T1-KFS (Key Field Summary) of about 30-60kb is all that gets sent (key numerical data only) and that file is also encrypted in that data file transfer process. Me thinks there is too much hand wringing about spooks behind every corner.

January 13, 2025
7:22 pm
everhopeful
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I would hope that the security & privacy of our personal & financial information is part of the Netfile certification process for software and cloud services.

January 13, 2025
9:45 pm
RetirEd
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Oscar: Chrome is Google/Alphabet. Their cloud is likely involved in this.

RetirEd

January 13, 2025
10:43 pm
Oscar
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RetirEd said
Oscar: Chrome is Google/Alphabet. Their cloud is likely involved in this.  

Strange it 's the only option. I just don't see why this is a critereon for the program to run.

Cloud storage

Your tax data is securely stored in the cloud
Data is encrypted and automatically backed up
Access your returns from any device
Compatible with all major browsers

This is the default, recommended option

Local file storage

Your tax data is stored locally in a file
You secure and back up your own data
Requires Google Chrome

Your current browser is not compatible

January 14, 2025
7:56 am
bhuc
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Let's face it doing your taxes is not the most pleasant of chores.
But it shouldn't be so onerous using tax software either.
My guess most people have a T4, T5's maybe capital gains
Seniors have the above as well as OAS, CPP and pension splitting.

My rant du jour.
My beef is TurboTax, imo it's a onerous piece of bloated software.
Why would I want to answer what feels like 100's of questions to enter a couple of T slips, makes no sense.

And then being fooled into buying a premier version because they hide functionality (try pension splitting), which by the way is available in almost any other tax software free or not.
Navigating within the TT is a nightmare, just try adding a T slip at a later date and then try to jump to"refund or balance owing " its not possible without clicking thru many many screens. It shouldn't be that onerous ... but it is.

Of all the free and paid tax software I've tried (TurboTax) would be the last on my list. I think a lot of their competitors have used the same format of question and answer , but frankly its cumbersome and not in any way friendly.

The top tax software for me is StudioTax. I'm not advocating anyone to buy it.
It's a full functioning tax software product, unlike TT.
The best part is you can use download it, turn off their wizard(question/answer) enter just the T slips you have and get the results just like the real paper CRA forms in mere minutes.
And later just jump to the T slip section when more T slips come.
And its great for "what if" scenario's.
The "summary tab" is displayed prominently for quick access , and any warnings are displayed on every screen ... it's that easy.
What's not to like !
Anyway my 2 cents
Cheers B

January 14, 2025
8:44 am
AltaRed
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FWIW, I think TT is bloatware too, overpriced and disingenuous in its marketing. There are far more less expensive and efficient options out there.

Whether one wants or needs a flashy UI (user interface interview style) or one is happy with data entry Studio Tax style is really up to the user and their personal experience doing their own taxes. I recommend the more interview style packages, but which reside directly on one's device, to those with minimal experience doing tax returns because there is less chance of making serious mistakes. The rest of us do not need to be bullied into what package to use.

I stick to UFile since that is my historical basis of doing tax returns AND is easy enough for a less experienced POA to pick up should I go off TDC during tax preparation season (and before Netfiling).

January 14, 2025
9:10 am
Wrayzor
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bhuc: I have used TT for many years and have many complaints (and maybe more to come with the issues raised about the 24 version), but inputting data isn't one of them. I use the forms method which eliminates the "interview" questions and allows you to add T slip data directly. I often do what-ifs and can see immediately the impact on tax payable after hitting save. No need to navigate additional screens.

AltaRed: TDC?

January 14, 2025
9:47 am
AltaRed
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TDC is Top Dead Center. It is a critical reciprocating engine alignment point used by mechanics to avoid ultimate engine destruction. https://www.carparts.com/blog/finding-top-dead-center-why-is-it-critical-to-your-car/

It is also a saying, just like Murphy's Law, or SNAFU and FUBAR in the military.

January 14, 2025
9:51 am
CAD
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In TT:
- You do not have to use 'interview process'. Go directly to forms.
- As you enter slips (T5, etc.) closing and saving that screen does recalculation immediately and you can see refund or tax owning on the left hand side of the screen (open and keep opened summary).
- Standard version ($40) allows you pension splitting and optimizes amount for you.

I am NOT saying it is the best tax software. With requirements to have Intuit account, providing phone number to authenticate yourself it getting less and less desirable. Too much info is asked just to use software. Plus buying TT in the store you are buying empty box with one piece of paper (license). On-line license should be cheaper as you save THEM paper for a box and printed license.

TT did not change interface for ages. Well, why should they (sarcasm) as they change tax rules only and that is done most likely by some low paid student. TT and other tax software should cost no more than $20 for one time used program.
And actually government should provide FREE tax software as some more advance countries do.

January 14, 2025
11:10 am
AltaRed
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I believe most tax software programs are in the $20 range, give or take $5. Most allow multiple usage as well, as they should. I do 3 returns each year via UFile, thus about $8 each. About the price of a Starbucks these days, no?

The software providers do have to certify their software each year with CRA so there is some work involved in that, plus changes due to legislation or CPI adjustments et al. I don't mind a small fee to cover that and provide some profit as well.

January 14, 2025
12:40 pm
Wrayzor
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CAD said
... On-line license should be cheaper as you save THEM paper for a box and printed license.  

Plus save on shipping and retailer margin. But they can't charge less for direct sales if they want to maintain a retail channel. Which they don't really need to, but they may have exclusives that they're afraid to turn over to the competition.

AltaRed - TDC sf-laugh

January 14, 2025
12:49 pm
COIN
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I would cast my vote for StudioTax. You can actually send an email question to them and get a reponse.

January 14, 2025
1:05 pm
Alexandre
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COIN said
I would cast my vote for StudioTax. You can actually send an email question to them and get a reponse.  

Same for UFile.

I sent them email through their web page form with UI related question, got answer with very detailed instructions.

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