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Email this7:57 pm
September 15, 2017
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cgouimet said
Anyone else generating/sending T-Slips via a 3rd party?
Yes! Also, Parama Credit Union and Motor City Credit Union use same Markham, Ont. sender for T5s. Unfortunately, there must be other financial institutions using third party to prepare and mail T5s with access to very private information.
8:12 pm
October 27, 2013
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I would suggest it is probably not that unusual for institutions to contract out form preparation and mailing services to data management companies set up to do that efficiently. It sure beats having invested in those resources in-house, both equipment and personnel.
A monster digital file goes to the contractor and they spin out the T5 form stuffing and mailing of envelopes.
Even my T4A from my former Canadian employer comes from an affiliate on another continent.
11:49 am
April 14, 2019
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DUCA on T5:
DUCA has mailed out tax documents on February 28 to the home address on file. Unfortunately, DUCA is currently experiencing technical problems uploading the virtual version to online banking. Once the documents are available members will be able to access them under MY ACCOUNTS> VIEW E-DOCUMENTS. We thank you for your patience and understanding.
11:55 am
November 7, 2014
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GR said
Yes! Also, Parama Credit Union and Motor City Credit Union use same Markham, Ont. sender for T5s. Unfortunately, there must be other financial institutions using third party to prepare and mail T5s with access to very private information.
Weyburn CU in Saskatchewan also uses this same Markham service. Very odd. I guess this particular service is well known in the industry for mass T5 mailings, at a reasonable cost, of course.
1:35 pm
December 7, 2011
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gicjunkie said
We have a friend who has his taxes prepared and ready to go on January 1 each year, although he cannot efile until February. He calculates all of his pension income and interest manually from bank statements and or interest payments from GICs, etc.
Yes, I also do that for many years now. It's very easy. My tax was submitted on February 19, 2024.
Yesterday received my RRSP refund and on April 15 will get my first $140 from CCR installments.
GR said
Yes! Also, Parama Credit Union and Motor City Credit Union use same Markham, Ont. sender for T5s.
And Access CU (Hubert) also use now same Markham, Ont. sender for T5s.
6:44 am
November 18, 2017
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Corporations often use third-party services even when they cost a bit more, as they can then avoid the hassles of hiring and discharging short-term employees. The third-party outfits have lots of bodies around to juggle over numerous tasks, many of them temps.
MY FIRST AND LAST T-slips were governmental: CPP/OAS came first, SAFER last - on the 29th!
RetirEd
12:38 pm
January 3, 2009
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Still no DUCA online as post 143 states they are having issues, but when I logged in to MyCRA I saw the DUCA T5s are there.
12:50 pm
June 10, 2020
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savemoresaveoften said
…
The view is also buggy as after viewing all T5 once, click it a second time and nothing shows. using google chrome.
Same thing is happening to me!! It has been a few weeks. I called CRA and they called back. She sent it to the IT people. I will let you know if I hear back from them again.
I’m on a Mac mini, using Safari.
1:41 pm
November 8, 2018
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Laertes said
Same thing is happening to me!! It has been a few weeks. I called CRA and they called back. She sent it to the IT people. I will let you know if I hear back from them again.I’m on a Mac mini, using Safari.
I found workaround: while on that page, refresh it and list of T5s will be shown again.
4:32 pm
January 12, 2019
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.
Re Motive T5 . . .
2023 was my first year with Motive, so I'm still a bit of a Newbie there. 
For the life of me, I can't seem to figure out how to access my Motive T5.
Please ... Could someone point me in the right direction ?
Thanks,
- Dean
" Live Long, Healthy ... And Prosper! "
8:17 pm
January 7, 2023
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Dean said
.
Re Motive T5 . . .2023 was my first year with Motive, so I'm still a bit of a Newbie there.
For the life of me, I can't seem to figure out how to access my Motive T5.
Please ... Could someone point me in the right direction ?
Thanks,
Dean
You cannot access Motive T5 on their web site. They are only available on CRA my account and are sent to you by snail mail. I just received them in my mail yesterday so you should be getting yours soon.
8:45 am
January 12, 2019
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.
Thanks for that ⬆, Warwick.
So here we have Yet another modern(?) Online FI that uses the old outdated CP snail-mail to deliver tax documents to it's customers, instead of providing them on their website ❗
Go Figure 
- Dean
" Live Long, Healthy ... And Prosper! "
8:48 am
February 7, 2019
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Dean said
.
Thanks for that ⬆, Warwick.So here we have Yet another modern(?) Online FI that uses the old outdated CP snail-mail to deliver tax documents to it's customers, instead of providing them on their website ❗
Go Figure
Dean
Perhaps via Markham?
| CGO |
9:04 am
October 27, 2013
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Dean said
.
Thanks for that ⬆, Warwick.So here we have Yet another modern(?) Online FI that uses the old outdated CP snail-mail to deliver tax documents to it's customers, instead of providing them on their website ❗
Go Figure
Dean
It is rather perverse in the extreme... an online bank not providing tax documents electronically via PDF.
I recall ragging on LBC digital about that a few years ago. The robot type response was like talking to a brick wall. Stupidity piled on stupidity is the best way I can describe it.
12:19 pm
January 7, 2023
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cgouimet said
Perhaps via Markham?
No. The Motive T5 was mailed in an official CWB Financial Group envelope with a sender address on Jasper Ave, Edmonton.
1:15 pm
June 10, 2020
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savemoresaveoften said
looks like DUCA and Motive the slowest this year ?
We posted almost simultaneously about the same thing!!!
1:19 pm
June 10, 2020
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Warwick111 said
You cannot access Motive T5 on their web site. They are only available on CRA my account and are sent to you by snail mail. I just received them in my mail yesterday so you should be getting yours soon.
To be clear, you got you Motive T5, right? Thanks for letting us know. It's the last T5 I'm waiting for.....
1:45 pm
January 28, 2015
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Laertes said
To be clear, you got you Motive T5, right? Thanks for letting us know. It's the last T5 I'm waiting for.....
Me too and its not posted on CRA
4:01 pm
January 7, 2023
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Laertes said
To be clear, you got you Motive T5, right? Thanks for letting us know. It's the last T5 I'm waiting for.....
Yes, I received the printed copy via Canada Post and waiting for it to be posted on CRA My Account.
12:53 pm
September 24, 2019
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Received my Motive T5 today in the mail. Envelope was from CWB Financial Group, Edmonton.
For those of you are interested, I also received my CIBC T5 today.
Be doing my paper returns sometime this week!!
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