New Lower Rates, Effective 2day :-( | Page 2 | Hubert Financial | Discussion forum

Damn, I'm glad I locked in at 5%

Dean said

I got one Much better 4 U . . .

Get you moolah outa GICs, and put it under your bed instead.
No (Zero) taxes there, at all !

.
Ka-Ching ❗

Dean

  

Actually that will work the best as after getting RRIF, OAS, CPP, few corporate pensions I do not know what to do with all that money!
Already have yacht, mercedes, kawasaki, 2 mistresses, you name it.
Any more ideas, smart-aleck???

I am a lifelong rider, I got my license at 16 and my boy just did as well.

I came very close to depositing at Hubert with a little less interest on their quarterly but went with Saven at 5% for 6 months.

Hubert would die a slow death without the unique quarterly GIC.

All that said, having no web interface to do anything has turned me off quite substantially. The Hubert Interface was so good, some other entity should think about buying it out.

@Dean

WHEN you find one, just one FI having quarterly GIC, let me know. Until then, Hubert is still strong, with unlimited insurance on ALL your funds.

Lower rates means lover taxes paid while money stay secured instead of under the bed in a shoe-box.

phrank said
I agree Hubert still has some positives, but their process is still broken this long after the change so to create a gic you have to:

1)   

Call Hubert and ask them to open a quarterly GIC for $x and fund it from external link #y.

Perhaps you have been unlucky, perhaps I have been lucky. I have done this several times since the merger with one call, quick and efficient with no delays or mistakes.

phrank said
No ability to perform these basic functions online suggests to me the CEO purposely purchased a cheaper license for their software package, but then tells customers they're working on fixing a problem...
 

I have a feeling Hubert had created their on-line banking system in house. But I might be wrong...
Yes, before it was very easy to do a lot of things on-line: move money back and forth, open GIC, etc.
Now we have to call for almost every money interaction. A little bit of pain but still very friendly, courteous and helpful staff on the other line of phone or chat.

And you know how it goes when bully takes over: "I am the smartest and strongest so it will be MY way or highway'.

Winnie said

phrank said
I agree Hubert still has some positives, but their process is still broken this long after the change so to create a gic you have to:

1) transfer the money to hubert
2) wait for the funds to arrive
3) call to have them put the funds in a gic
4) wait a week to make sure they gave me the correct rate and input the parameters, because they have decided to no longer do this while you are on the phone with them
5) call again to have them fix any errors they made
6) wait a week again to see if things get fixed

That was exactly my experience a few times too.

After that I simply decided not to deal with Hubert anymore, because that was degrading and disappointing treatment.
Error after error and often my instructions were completely disregarded.  

phrank said
I agree Hubert still has some positives, but their process is still broken this long after the change so to create a gic you have to:

1) transfer the money to hubert
2) wait for the funds to arrive
3) call to have them put the funds in a gic
4) wait a week to make sure they gave me the correct rate and input the parameters, because they have decided to no longer do this while you are on the phone with them
5) call again to have them fix any errors they made
6) wait a week again to see if things get fixed

It's too much hassle and very easy to find competitive institutions which allow you to do everything online and who will fix problems in real time while you talk with them.

No ability to perform these basic functions online suggests to me the CEO purposely purchased a cheaper license for their software package, but then tells customers they're working on fixing a problem...

Changing the process of serving the customer while you are on the phone with them... well that's something else that makes me feel the decision makers do not care about hubert customers.  

I have CIBC as linked account with Hubert. To purchase a GIC I call them and they take the funds out of the CIBC account and purchase the GIC at the same time. I purchased two GIC's in September funded directly from CIBC. So this way no need to transfer funds and wait.

I have Access as a linked account with Tangerine and this is usually how I transfer funds out of my savings account with Hubert/Access.