2:47 pm
August 29, 2023
3:50 pm
August 29, 2023
6:17 pm
May 20, 2016
6:32 pm
March 17, 2018
davidgeorge said
I tried to link my new Access accounts from my Tangerine account, but failed. I tried several times, and got this message every time.
I just tried linking my Access ( not Hubert ) chequing account to my EQ account, from within EQ, using EQ's manual process. Seemed to work ok, but will have to verify tomorrow once the micro deposits arrive at Access.
6:53 pm
November 18, 2017
pooreva's got it right. Learn to use spreadsheets or keep a ledger book. You never want the other party to be the only keeper of records.
Of course, your records will never be recognized as "authentic" unless you received them from the financial institution. Like monthly statements.
Interesting that Canada's federal government and a number of indigenous entities are now squabbling over who keeps original treaties between them, eh? Why didn't they make copies for all? Didn't the US Declaration of Independence get copies signed by the original signatories?
Hey, remember bank passbooks? Both sides got records that had to agree. This is why I won't go paperless.
RetirEd
7:24 pm
August 29, 2023
7:56 pm
October 27, 2013
friskyib said
Forgot to mention. I also keep all my statements in PDF format and have numerous years of them. And my iMac is constantly being backed up using time machine.
Indeed. I keep all monthly statements and trade confirmations in PDF form, and backed up to the cloud. There is zero need for paper.
5:29 am
December 20, 2019
I'm officially out of Hubert
Was fun while it lasted, have my account at Access but unless my linked accounts come back I can't see myself going back. I'm not going through all that again, I think I had 4 or 5 accounts linked and moving money was a breeze.
So I'll keep my eyes open by logging in once in a while but I don't give out much hope.
So far the mergers in the CU environment has given us less features not more.
7:23 am
April 2, 2018
KamWest said
Was fun while it lasted, have my account at Access but unless my linked accounts come back I can't see myself going back.
Your linked accounts are still there and you can push/pull from Hubert BUT you have to call; no more self-serving on-line banking (for the time being).
You can still push/pull from other FI with no issues.
7:36 am
February 7, 2019
7:37 am
December 20, 2019
pooreva said
KamWest said
Was fun while it lasted, have my account at Access but unless my linked accounts come back I can't see myself going back.Your linked accounts are still there and you can push/pull from Hubert BUT you have to call; no more self-serving on-line banking (for the time being).
You can still push/pull from other FI with no issues.
At least they could show us what accounts we have linked. I have so many accounts I forget if I linked chequing or savings.
7:41 am
August 29, 2023
pooreva said
KamWest said
Was fun while it lasted, have my account at Access but unless my linked accounts come back I can't see myself going back.Your linked accounts are still there and you can push/pull from Hubert BUT you have to call; no more self-serving on-line banking (for the time being).
You can still push/pull from other FI with no issues.
Yup I think so too. Behind the upbeat talk that’s good for Accelerate customers only ..... behind the nicely wrapped box with pretty bows and ribbons is a big boogy man lurking about and ready to slowly drop the hatchet on products, employees and customers. I’ve seen it before, the good ride is over. Hubert, I imagine, must have been a good place to work for.....I feel sorry for the great folks that I have had the pleasure to deal with. It just seems to be a hassle to shop, bank and dine out no matter how hard you try.
7:43 am
April 27, 2014
7:43 am
August 29, 2023
7:56 am
February 7, 2019
I hope a lot of people here (Hubert clients and everyone else) take this as a learning moment.
Please set aside some time to document in whatever way is best for you (spreadsheet, text document, paper):
1. Where your accounts are: FI, Account Type, Account No, etc.
2. What the contact points are: App, web site, login info, phone number, etc.
3. What your transfer linkages are in detail: FI, Account Type, Account No, Method (App, web site, phone) etc. Don't forget direction since for example when dealing with Oaken you can only initiate transfers from with Oaken.
CGO |
7:58 am
May 21, 2018
billybob said
The interest I got was only for the days 22-30 of September - I'm hoping they are going to correct that
Well the online chat just said call Hubert but they have a power outage but email did work and this is what they said about the missing interest on HISA
7:59 am
August 29, 2023
GMH said
Managed to get Hubert on chat and was told that short-changed interest on HISA for Sep is a "known issue" and that they're "looking into it".
Good to hear. Was it a known mistake? If yes, was the intention to let it ride or to remedy? And why Isn’t Hubert advising us of issues and resolutions? And how many customers are totally unaware that should be informed?
Hey Hubert!!! Are you using us as your failure advisors?
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