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Email this8:56 am
January 12, 2019
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I received an email from Hubert today, asking me to take their latest survey . . .
- "We want to keep you smiling while you save, so let us know what you think! We welcome the opportunity to receive feedback to determine how we are doing so that we can continue to deliver great rates and convenient, easy-to-use services for our Hubert members.
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In appreciation of your opinions, you can enter for a chance to win one of two cash prizes of $250 at the end of the survey."
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Survey Link ➡ https://www.surveymonkey.com/r/hubertsurvey2024
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Personally, I couldn't care about that $250 Carrot. I don't know about everyone else here, but they're gonna get an Ear-Full from me ❗ 
- Dean
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P.S.
That survey will Close this Friday, Oct. 25, '24.
Take it while you can !
" Live Long, Healthy ... And Prosper! "
10:14 am
January 3, 2009
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I filled more than their ear and I also don't care about the $250 carrot. I'm not a horse
I don't know why they even bother with the survey, the decision makers obviously don't care about their customers or staff.
11:53 am
October 13, 2023
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Survey done! (thanks for the notice)
Be happy to donate the $250 to the food bank.
2:57 pm
November 3, 2022
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When asked for a testimonial at the survey's end, I contributed something like:
Hubert offered Canada's best combination of high interest rates and online banking functionality when it was managed by Sunova Credit Union.
9:37 pm
September 28, 2023
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I am also skeptical of this survey bringing back the good ol' days.
But it is encouraging that they are seeking input... I wonder if they will regret our barrage of criticism 
Here is my testimonial:
Hubert's quarterly GIC is a great investment product, great rates while redeemable anytime if an emergency arises. Since the Access integration, online account management has vanished, but their phone service is usually efficient and friendly.
Don't think it will make the cut
5:33 am
December 20, 2019
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Survey is a joke right?
Got it as well but why bother, Hubert remains in name only, the access online portal is a bloody joke. I cannot even link accounts, everything has to be called in. I truly feel like I'm back in the stone ages dealing with them.
I would say the online experience is probably one of the, or the absolute worst in the banking industry. The only thing I can do online is to send funds to another member. Totally, utterly useless online experience.
Anyone listening???
You had an incredible online experience with Hubert!!!
You have gone from the best to the worst, that is my opinion.
The ONLY thing Hubert still has going for it is the Quarterly Rate, without that Hubert is as dead in the water as its new online portal.
10:23 am
January 12, 2019
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Case1030 said
Survey done! (thanks for the notice)
Be happy to donate the $250 to the food bank.
- Good Idea ⬆ ... DITTO !
Dean
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P.S.
Did anyone else take the survey ?
" Live Long, Healthy ... And Prosper! "
1:13 pm
December 7, 2011
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Yes, I also just completed my "happy" survey.
My "happy" testimonial: I'm looking for online account management from an online financial institution. Hubert removed that option. Very disappointing.
How likely I would recommend Hubert to my friends? Answer: 0 (Absolutely not at all, never)
2:38 pm
January 12, 2019
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KamWest said
Survey is a joke right?
Got it as well but why bother, Hubert remains in name only, the access online portal is a bloody joke. I cannot even link accounts, everything has to be called in. I truly feel like I'm back in the stone ages dealing with them.
I would say the online experience is probably one of the, or the absolute worst in the banking industry. The only thing I can do online is to send funds to another member. Totally, utterly useless online experience.
Anyone listening???
You had an incredible online experience with Hubert!!!You have gone from the best to the worst, that is my opinion.
The ONLY thing Hubert still has going for it is the Quarterly Rate, without that Hubert is as dead in the water as its new online portal.
Kam ... I wouldn't pass up the opportunity to take the short survey.
Besides, most of the comments you make above would be perfect for 'Copy & Paste' directly into survey's comments sections. You've done much of the work already !
Remember ... 'The Squeaky Wheel Gets The Grease'. 
- Dean
" Live Long, Healthy ... And Prosper! "
2:45 pm
May 28, 2013
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Yes, I also tore them a new one in my assessment. Now, will they listen, or just be content that they asked for feedback and went through the motions?
2:52 pm
December 20, 2019
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I just completed it and basically said what I did above
I don't think I'll be getting any $250 for that.
5:02 pm
February 4, 2017
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Survey done. "Bring back the old Hubert!"
2:08 pm
January 12, 2019
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mmlt said
Survey done. "Bring back the old Hubert!"
- Ditto ⬆ ❗
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- Dean
P.S.
I'm surprised more folks here aren't interested in that survey.
Who knows ... maybe most of them have already left Hubert.
" Live Long, Healthy ... And Prosper! "
4:11 pm
December 1, 2016
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Dean said
Who knows ... maybe most of them have already left Hubert.
Already closed my accounts back in June, but I did the survey anyway! Although, not sure I'd qualify since I'm no longer a client "dunno"
11:24 am
January 12, 2019
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- . . . And by doing so ⬆, now they'll know Why you left.
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Here's a sampling of some of the things I mentioned in my survey . . .
- "Since the integration, Hubert's 'Online Functionality' has Gone-To-The-Dogs! Unlike the old Hubert website, one has to call-in to do most everything now. It's a 'Huge' step Backwards, Antiquated, and a tiresome Nuisance."
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"Gone are the days of Horseshoes & Buggywhips ... they have No place in our modern financial/banking world. The new Hubert website Badly needs to be brought up to speed, with 'Full' Online-Functionality!"
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As my Hubert GICs mature, my money continues to go Elsewhere. And now with their new Lower rates, there's even More incentive to Leave.
R.I.P. Old/Original Hubert Financial.
- Dean
" Live Long, Healthy ... And Prosper! "
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