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Email this10:21 am
January 10, 2017
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MAC99 said
I received a revised T5 months ago and quickly re-filed my taxes. Four months later I’ve now found the T5 Amendment wasn’t filed with CRA.Not sure how you get the T5 wrong and then don’t re-submit it to the CRA.
I’m told this is “unusual” and Hubert Financial is investigating even though it’s an Access Credit Union T5.
There should be serious financial penalties for shoddy accounting work by banks as well as compensation to victims. Doing so would ensure triple checking of their accounting systems before they hit the send button.
2:14 pm
October 21, 2013
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Have you checked your records to see which T5 is correct?
3:04 pm
December 27, 2021
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Loonie said
Have you checked your records to see which T5 is correct?
Yes, the revised one indicates AMENDMENT” on it and is for ~$700 less.
They’re still looking into it. Should hear back tomorrow.
4:07 pm
February 7, 2019
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MAC99 said
Yes, the revised one indicates AMENDMENT” on it and is for ~$700 less.
They’re still looking into it. Should hear back tomorrow.
As Loonie asked, check your records and do the calc. Which one do you believe to be correct?
| CGO |
6:43 am
December 27, 2021
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I assumed that the amended T5 would be correct as it would seem highly unlikely they would find an error and send out a correction with the first one being right.
After checking my assumption has proven correct - the amended T5 is correct.
6:18 am
December 27, 2021
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I'm still trying to resolve this with Hubert and CRA! What a colossal waste of time.
Initially they indicated an Amended T5 was not submitted to them. So I sent in the copy I have with AMENDMENT on the document. That wasn't adequate. I called Huber and they said their back office had re-filed the data with CRA but "CRA hasn't processed it yet due to a backlog". That would be a 6 month delay which is unlikely.
I called CRA again last week and they asked me to ask Hubert the date of the re-filing of the T5. I submitted that info to CRA and they replied with this:
"The Employer Services Division did not accept the Amended T5 slip from Access Credit Union, for 2023 that you sent us. As a result, we are unable to adjust the amount on line 12100 of your income tax return"
So I guess I have to call Hubert AGAIN.
Not a happy camper!
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