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Email this12:09 pm
I am retired and have a portion of funds into GIC's in both Accelerate and Outlook Financial. I chose both for different reasons and do NOT believe in putting all of my funds into one financial institution. I used Outlook Financial as I can withdraw a GIC before maturity, with penalty, while I cannot with Accelerate. This blend is okay with me. My experience with Accelerate is fantastic while Outlook Financial continues to make petty mistakes that all get fixed .... but my feeling is that a financial institution should be more exact. I am parking my money and do not need access to it on a daily or monthly basis but if needed would consider paying some annual expenses from it (but have not had the need to do so). I am looking for another CU to move my money to, from Outlook.
So tell me your favourite one...and why...I am interested/
ie, Maxa, Achieva, Steinbach....etc.
Thanks!
7:50 am
October 5, 2009
Offline
I have accounts with Achieva, Outlook and Accelerate. They have all been pretty much uniformly good to deal with.
The only oustandingly BAD institution is Maxa. If you buy a $100,000 GIC, they refuse to provide you with the certificate you just bought and paid for. To actually receive the certificate, you have to pay an extra $ for a copy. They are also the only institution that won't send you a monthly or quarterly statment; or statement of any kind. To add to the confusion, they have totally munged the numbers in our accounts. We have cleaned everything out of Maxa. They are really scarey to deal with.
10:47 am
I disagree with what Stan says about Maxa. Read this old thread.
1:01 pm
I disagree too. Maxa is great to deal with. I have long term GIC's paying 3.75 and 3.65. My certificate came on my email at no extra cost, maybe you are confusing it with the 5 dollar share fee that everyone pays.
My interest in put in my account in a timely fashion and when you call the customer service is excellent. Thats my experience
11:05 am
toto said:
I disagree too. Maxa is great to deal with. I have long term GIC's paying 3.75 and 3.65. My certificate came on my email at no extra cost, maybe you are confusing it with the 5 dollar share fee that everyone pays.
My interest in put in my account in a timely fashion and when you call the customer service is excellent. Thats my experience
I forget my reasons for not dealing with Maxa when I was reviewing who did what in Winnipeg. But tell me....can you print off a receipt of your GIC from your online access? Maybe I should reconsider as Outlook Financial has been good to deal with but they make tooooooo many errors.
8:45 pm
October 5, 2009
Offline
toto said:
I disagree too. Maxa is great to deal with. I have long term GIC's paying 3.75 and 3.65. My certificate came on my email at no extra cost, maybe you are confusing it with the 5 dollar share fee that everyone pays.
No! I am not confusing the extra cost of getting a certificate I had already paid for, from the $5 share fee! I am nost familiar with credit unions, and have been dealing with them since 1963. And with the exception of DUCA, Maxa is the most aggravating incompetent credit union I've ever dealt with.
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