GIC Wealth management | Page 3 | GIC discussions | Discussion forum

Rail Baron said

I'm all for sharing software among end users, but it takes effort to secure the systems so that each user only has access to their own data. That doesn't appear to be happening with GIC Wealth Management/Monarch if clients are getting statements with the other company's logo and address on it. 

Of course, something is wrong when clients get statements with the other ("independent") company's logo and address. There is a need to ensure much better security and protection of personal information.

canadian.100 said

Rail Baron said

I'm all for sharing software among end users, but it takes effort to secure the systems so that each user only has access to their own data. That doesn't appear to be happening with GIC Wealth Management/Monarch if clients are getting statements with the other company's logo and address on it. 

Of course, something is wrong when clients get statements with the other ("independent") company's logo and address. There is a need to ensure much better security and protection of personal information.  

It is a bit unusual that Monarch can ‘see’ email addresses of GIC Wealth’s clients. Both can use the same GIC recording system/software/service provider, but all info including contact info should be 100% separate and secure behind firewall one would think.

fat_dog said
A complete lack of ethic and standards . but you should ask on the way in about codes of conduct . and independent over site . before buying any thing . due diligent was not done in the first place here . or you would know these thing are possible .
I tried to ask question like this but could get no answers so I moved on you should have asked those question and done the same

I often wonder about the board and if the forum is used to promote advertise of the site . due indigents is not information from this board  

While I will admit I was not happy to see the Monarch logo on the email I received, I have not lost a penny from this little hiccup & feel my money is safe & the rates I received at the time I purchased the GIC's was much better than anything I could find at the time so I'm still a happy customer. I had never used a GIC broker before going with GIC Wealth Management & I did my dd to the point I was comfortable dealing with them & am happy I did.

Loonie said
Clearly Kevin has a problem he needs to fix. I know it's not the first problem he's had with his computer system this year. May need to hire someone else instead but that would no doubt be a hassle too - and might affect the interest rates he can offer us.
We all know about the low unemployment rate right now and how difficult it can be to hire competent people in some fields.

I have confidence in Kevin's integrity, both from meeting with him at his office for at least an hour and from doing business with him.

I don't feel that I'm at risk, especially when I think of all the successful hacks that have occurred elsewhere. This was not a hack, just an error, from what I can tell.

I hope he is able to get the problem fixed asap.  

+1

No. Although under the same umbrella, GIC Direct and Monarch Wealth don't always have all the same financial institutions or the same highest GIC rates.

Also, this thread is about GIC Wealth, not GIC Direct.