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Possible explanation for why msl's payroll direct deposits took an extra day with ING
March 13, 2012
7:07 am
Doug
British Columbia, Canada
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I had a cheque clear my ING THRiVE Chequing account, which I seldom use compared to my primary HSBC Advance Chequing account, recently and the interesting thing is how long it took to clear my ING account compared to cheques drawn on HSBC.

As an example, if I write a cheque drawn on HSBC or Scotiabank and someone takes it to their bank and deposits it in-branch, it will clear my account the same day (technically early the next morning between 2 and 6 am PDT). However, take a look at a cheque I wrote from my ING THRiVE Chequing account and deposited to my HSBC account. It was processed early in the morning (so as not to miss the 'end of day cut-off') in-branch Feb. 29/2012. It entered the clearing system by the depositing institution (HSBC) on Feb 29/2012. It cleared RBC (presumably ING's clearing agent as ING is not a Direct Clearer in the Canadian Payments Association clearing system) on Mar. 1/2012 and finally cleared my ING THRiVE Chequing account midday (indicating cheque withdrawals are manually posted to customer accounts throughout the day by ING staff) on Mar 2/2012 - a full two days after it entered the clearing system. This reminded me of user msl, from these forums, being frustrated as to why his payroll direct deposits (EFT credits) would go into his account a day or two later than all his coworkers who banked with the Big Five banks.

It's likely because that reason above: ING isn't a Direct Clearer and likely has an account that is "in trust" for its customers with RBC, meaning they may not be the "custodian" of our money on deposit. Similarly, ResMor Trust Company (dba Ally) uses Scotiabank as its clearing agent and presumably uses Scotiabank to hold clients' monies "in trust". Manulife uses RBC. So, I'd be willing to bet if you used any of those companies for direct deposits or cheque writing, they will take at least one day longer to process through the clearing system than had you used a bank that is also a Direct Clearer. Banks that are Direct Clearers are listed here: http://www.cdnpay.ca/imis15/en......aspx#bm01

The reason why PC Financial (which msl used for direct deposits before) posted more quickly is because they essentially operate as a branch of CIBC, having their own transit number within CIBC (institution 010).

Anyway, it's at least one possible explanation that I thought I'd share with you all. Hope it's useful! :)

Cheers,
Doug

March 25, 2013
9:40 am
Peter
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To add to this discussion:

We had switched payroll providers (to Wave Payroll, who uses VersaPay for direct deposits) and our ING Direct direct deposits were arriving 1 day late. This persisted for several payroll runs until Wave Payroll made an adjustment to submit payroll money specifically for ING Direct employees 1 day earlier.

March 26, 2013
6:24 pm
Doug
British Columbia, Canada
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Thanks Peter. This confirms it then, that this is likely due to ING Direct not being a "direct clearer" and clearing through RBC. Basically, it has to clear through RBC and then RBC has to route any cheques/EFT debits/credits to ING Direct where they have to post everything, either manually or via some sort of "batch". Nonetheless, it does mean an extra day's delay.

That's nice of Wave Payroll to submit an extra run 1 day earlier - and they didn't charge your business for the separate EFT upload? Very nice of them to do this. It also means your employees who use ING Direct will need to submit their hours/holidays/etc. 1 day earlier too. :)

Cheers,
Doug

March 26, 2013
7:24 pm
Peter
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No extra EFT, thankfully! There's actually a 4-day period between when they take the money out of our business account and payday, so they didn't need to widen that period anyway.

March 30, 2013
2:13 pm
Doug
British Columbia, Canada
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Cool, thanks for the information and update, Peter! :)

Cheers,
Doug

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