12:09 pm
January 10, 2018
http://www.cbc.ca/news/busines.....-1.4628409
PC Optimum member hit by theft a third time
April 22, 2018
After getting hit by points theft multiple times, some PC Optimum members are questioning a fix Loblaws says it has made to improve the security of its rewards program.
"I do not believe they have fixed anything," said Shawn Nicholson in Halifax. On Wednesday, a thief infiltrated his PC Optimum online account for the third time in less than a month, this time stealing 150,000 points — worth $150.
CBC News previously interviewed Nicholson on April 9, after he was hit by points theft a second time, despite reporting his case and beefing up his password.
At the time, Loblaws said it was working to fix a glitch in the program's system that allowed a thief to stay in a member's online account, even after the initial theft was discovered and password reset. By April 13, Loblaws said it had resolved the problem.
However, five days later on April 18, Nicholson's thief struck a third time, spending most of his points at the same location as before — a Loblaws-owned Maxi store near Montreal.
"I have zero confidence in the security of my account," he said.
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I think it's time Nicholson goes grocery shopping !!
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