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Pace Securities
June 25, 2020
10:46 am
Douglas Thomson
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Worth noting that there are dozens of angles of potential remedy here, as varied as each of our particular circumstances (you don’t need to convince an anonymous forum poster that you have a legitimate claim). Make complaint(s) to a legitimate body, and retain experienced legal counsel. Satisfy yourself that you did everything you could.

June 25, 2020
11:01 am
sevenup
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Douglas Thomson said
Worth noting that there are dozens of angles of potential remedy here, as varied as each of our particular circumstances (you don’t need to convince an anonymous forum poster that you have a legitimate claim). Make complaint(s) to a legitimate body, and retain experienced legal counsel. Satisfy yourself that you did everything you could.  

Thanks Douglas.

Start here if you are new to the forum or just haven't done so already:
FSRA: contactcentre@fsrao.ca,
IIROC: investorinquiries@iiroc.ca
Ontario Securities Commission OSC: inquiries@osc.gov.on.ca
ombudsman@obsi.ca

Send them details of your experience with PCU and PSC. Include the following:

1. Who you are? Give as much info as you feel comfortable sharing.
2. How did you learn about PFL or FHH investment? For example: Advisor called you, TV ad, bank poster, teller, brochure, etc.
3. What did you think you were buying? For example: GICS, bonds, preferred shares, etc.
4. What you asked to buy, but what you were actually sold? Disclose the $ amount (optional).
5. Where did you purchase them? location, branch
6. Who was your salesperson or advisor you dealt with?
7. What documents do you have from these investments? Do you have a New Account Form, Purchase Agreement, Offering Memorandum, etc.?
8. Some of the lies that were told to you that you are discovering now.

June 25, 2020
11:34 am
Elaine
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I would just like to let everyone know that I received an email version of what I
bought from Pace Credit Union today.
I scanned it briefly and saw the same name at the bottom as other people have had as an advisor.Although IIROC has said that he was not registered with them.So a Pace Employee at the time of sell.I am an accredited investor.The whole thing makes me sick.I was never given a copy although it says clearly that the client needs to be given a copy to make the transaction valid.
This person has a lot to answer for.
H.M.

June 25, 2020
1:29 pm
Norman1
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Elaine said
I would just like to let everyone know that I received an email version of what I
bought from Pace Credit Union today.
I scanned it briefly and saw the same name at the bottom as other people have had as an advisor.Although IIROC has said that he was not registered with them.So a Pace Employee at the time of sell.I am an accredited investor.The whole thing makes me sick.I was never given a copy although it says clearly that the client needs to be given a copy to make the transaction valid.
This person has a lot to answer for.
H.M.

Glad you are able to finally get a copy of your purchase documentation.

One doesn't have to be registered with IIROC to sell private shares like those PACE Financial preference shares. Anyone can sell an unlimited amount to an investor when the investor is an "accredited investor" or is a "family, friend, or business associate" of the issuer of the shares.

These two schedules are used to determine which of the four classes the investor is in.

June 25, 2020
1:49 pm
Norman1
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Yaftica said

Sure wish that was on the marketing material at the front door or clearly explained by the "Advisor" at some point, that perspective would likely have helped many make an informed decision. That appraisal may be worthless for sale however but it does allow you to buy insurance against that amount...

Unfortunately, being informed is considered to be an investor responsibility and not always a responsibility of the salesperson.

Yes, it will cost that much to replace the ring. So, one can buy insurance using the ring's appraised value. The insurance company will pay that much out to replace the ring. But, not if one doesn't actually replace the lost ring.

"Replacement value" is not the same as its worth. A bug-infested house with mold may have a replacement value of $200,000. But, it may be worth -$50,000 because it would cost $50,000 to safely knock it down and dispose of the remains.

So the "new" marketing strategies with something like this product is within the realm of what you're referring to as an "obligation" to the client presumably ? Looks like lessons learned...

That is an index-linked credit union term deposit. Selling rules are different for term deposits from a regulated bank or credit union than for private shares.

June 25, 2020
3:26 pm
Investor1
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They seem to have really been trying to cover themselves on their documents with this clause

"However, in the event that a Liquidity Event occurs on or before December 31, 2020, the Redemption Date will be extended indefinitely and the Issuer will not be obliged to redeem any of the Series A Preference Shares prior to liquidation, dissolution or winding up of the Corporation.
Liquidation or Winding Up: On any liquidation or winding up of the Corporation, the holders of Preference Shares will be entitled to distribution out of the assets and property of the Corporation available to its shareholders, in priority to distributions to the holders of any other class of shares, but concurrently and pro rata with distributions to holders of all other series of Preference Shares, the Redemption Amount (namely, $10.00 per share) plus all accrued and unpaid cumulative dividends thereon."

The only thing is that the liquidators need to determine exactly how much is left and the regulatory and potential criminal investigation will have to determine if money was looted with "management" fees in excess of the agreed upon terms as well as whether or not the manager went rogue and violated their investment mandate which raises a whole other liability in addition to the PCU sales activities.

This all looks very ugly and it's interesting to note that Ernie Eves, the former politician, was a Director and Board member of PSC. I wonder what he has to say?

Perhaps we'll have wait and see what the liquidators find as well as the result of the IIROC disciplinary hearing to see if there will be any criminal investigation and grounds for potential lawsuits.

I'm sure we'll be reading about this in the papers again soon.

June 26, 2020
1:07 pm
savemoresaveoften
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Yaftica said

There's no negligence when there is no obligation.

Other than what was specifically agreed to with shareholders, issuers of private shares have no reporting requirements. There's no obligation for a private company to file quarterly reports with the provincial securities regulators or issue press releases when there is a material change, like publicly traded companies do.

As for the valuation, it is a worthless distraction. Besides the crap terms, the preference shares were not freely transferable. No one was going to buy those shares from you for $5/share or even $1/share.

The valuation just a number to put on a quarterly statement instead of $0.00. The valuation is like those worthless $10,000 appraisals on a wedding ring that has no buyers willing to pay $10,000 for the ring.  

Sure wish that was on the marketing material at the front door or clearly explained by the "Advisor" at some point, that perspective would likely have helped many make an informed decision. That appraisal may be worthless for sale however but it does allow you to buy insurance against that amount...

So the "new" marketing strategies with something like this product is within the realm of what you're referring to as an "obligation" to the client presumably ? Looks like lessons learned...

add.jpg  

The index link notes are very different and they normally have principal protection as thats how they are structured these days.

Its painful to see people lose their hard earn money. However when one sees 5y GIC being around 3-4% every where, yet a FI peddles something that will pays u 5% and possibly 7% (they can call it an enhanced GIC, or whatever fancy name they come up with), one should know its NOT risk free. Even if the Pope comes out and says its risk free or low risk, one should not believe it. Money simply does not grow on trees....

June 26, 2020
4:13 pm
Investor1
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Quoted from above”I was never given a copy although it says clearly that the client needs to be given a copy to make the transaction valid.”

I have spoken with several other members who also did not receive anything and did not even see the O.M. until it was sent AFTER they signed up so this is clearly a violation that occurred in the various PCU branches. Now I’m not sure if this technicality is enough to make PCU want to settle and make everyone whole after determining the final share valuation, but if they “actually value” their members, they’ll do something to fix it as it’s a lot cheaper than being sued.

June 26, 2020
4:27 pm
Bill
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Not necessarily cheaper than being sued, as Norman1 has already pointed out a court may well find PCU only partly responsible (the adults who freely entered into contracts they later regretted may also be partly responsible for their fates) and thus may only have to pay that % of any losses suffered. I'm sure PCU and its lawyers are costing out the various options available to them, they'll do what they think will be least injurious to the business's bottom line in the long run.

June 26, 2020
4:44 pm
Investor1
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Bill said
Not necessarily cheaper than being sued, as Norman1 has already pointed out a court may well find PCU only partly responsible (the adults who freely entered into contracts they later regretted may also be partly responsible for their fates) and thus may only have to pay that % of any losses suffered. I'm sure PCU and its lawyers are costing out the various options available to them, they'll do what they think will be least injurious to the business's bottom line in the long run.  

Having PCU pay the % of losses suffered would essentially make all affected members (and angry employees) whole. If they did that, it would greatly rebuild their reputation instead of being the Enron of Credit Unions.

Of course we have to see what remaining value remains in the shares and then fund the difference which result in happy members and employees.

June 26, 2020
5:48 pm
Bill
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Investor1, what I meant was if the courts find PCU to be (just to use a hypothetical example) 50% at fault and the investors also to be 50% responsible for their losses, i.e. each was equally negligible, then PCU would have to pay half of the total losses suffered. The range can be anywhere from 0% to 100%, for either party.

PCU needs to take all its stakeholders' interests, including its other customers (who may be faced with extra fees, lower deposit interest rates, etc) into account in deciding who should bear a portion or all of any costs PCU may be liable for in this matter.

June 27, 2020
7:03 am
Investor1
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Bill said
Investor1, what I meant was if the courts find PCU to be (just to use a hypothetical example) 50% at fault and the investors also to be 50% responsible for their losses, i.e. each was equally negligible, then PCU would have to pay half of the total losses suffered. The range can be anywhere from 0% to 100%, for either party.

PCU needs to take all its stakeholders' interests, including its other customers (who may be faced with extra fees, lower deposit interest rates, etc) into account in deciding who should bear a portion or all of any costs PCU may be liable for in this matter.  

Also on terms of liability, the portfolio managers at PSC and the support bankers at Laurentian Bank Securities (LBS) are certainly responsible to varying degrees yet to be determined.

For example, and before anything else, I am well aware that mortgages and insurance are not regulated the in same way as derivatives, but if for example, someone obtains a mortgage (leverage) to buy a property, the mortgage lender usually requires some form of insurance to cover the payments if buyer cannot pay.

Now, when using leverage to purchase bonds, why didn’t the PSC fund managers, especially the Chief Risk Officer ensure that they had adequate capital reserves in the event of a margin call (Capital adequacy/ Stress tests) or other derivative coverage in the form of put options if they didn’t have adequate capital reserves?

Second, PCS appears to have only dealt with LBS during its operating life. Why didn’t LBS have some form of risk control for its client PCS as they would have seen the entire PCS risk profile. Although LBS is not regulated like the mortgage example above, they should have also ensured that their client, PSC covered their leveraged positions with either adequate capital reserves or put options.

It appears the LBS made the margin call that hurt PSC, but why didn’t PSC have fail safes in place to prevent this and why didn’t LBS have some other fail safe of their own in place since they appear to be the only bank that handled PSC and thus had a full view of PSCs operation.

Obviously a preventative remedy on the part of PSC would have been ideal in the form of adequate capital or covering puts, but LBS clearly saw their clients risk profile and should also had some form of preventative remedy on the form of requiring capital reserves or puts.

Perhaps LBS didn’t fulfill its responsibility to its client PSC by providing adequate risk monitoring before the making the margin call. Also, was the margin call the only option? Could LBS or even PCU given PCS some form of bridge loan to prevent the rapid fire sale of leveraged assets?

One more item of concern. During the life of PSC, several risk reports were written by third parties that indicated that PSC was low to moderate risk even in April this year I believe )according to the Globe article). So did PSC hide something from these third parties who wrote these reports and who exactly paid for them to write these reports?

I’m not trying to make any conclusions here based on the limited information I have, but it is clear that several parties are involved and we have yet to determine their varying degrees of responsibility.

June 27, 2020
3:58 pm
Bill
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Investor1, a court (not "we") will decide responsibility. Aggrieved investors need to decide if they're going to sue everybody in sight or be more focused, guess their lawyers will guide them. There may be other lawsuits among LBS, PCU, etc but investors need to decide who in particular they think wronged them. Or else hope that PCU will make good due to regulatory action or as a pr move.

June 27, 2020
8:39 pm
AltaRed
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Bill said
Investor1, a court (not "we") will decide responsibility. Aggrieved investors need to decide if they're going to sue everybody in sight or be more focused, guess their lawyers will guide them. There may be other lawsuits among LBS, PCU, etc but investors need to decide who in particular they think wronged them. Or else hope that PCU will make good due to regulatory action or as a pr move.  

Agree it will be the courts that decide proportionality between the entities. The investors' beef is with PSC and perhaps PCU. I am guessing LBS was the carrying broker and PSC the introducing broker. LBS simply provided back office operations and the margin loan. IMO, they really shouldn't be the target of the investors. Both LBS and PSC would be well aware of margin loan terms, and given leverage was 3 to 1, it wasn't going to take much of a market value drop in the underlying securities for LBS to exercise its right to call the loan or for PSC to provide more capial. PSC was simply far too leveraged. One big mess.....

June 28, 2020
12:32 pm
Norman1
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Laurentian Bank Securities is registered as an investment dealer. PACE Securities was registered as both an investment dealer and an investment fund manager.

The investment fund manager is supposed to understand the risk of leveraged speculation, not the carrying broker who is executing the trades and providing backoffice services.

It is ludicrous to say that Laurentian Bank Securities had suitability responsibilities to PACE Securities. It is like suggesting that the wrench salesperson is somehow responsible for a botched brake job by a licensed mechanic.

As an investment dealer itself, PACE Securities ought to have known how margin loans work and how short the time frame (as little as one trading day) is to meet a margin call.

June 28, 2020
1:40 pm
AltaRed
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Norman1 said
Laurentian Bank Securities is registered as an investment dealer. PACE Securities was registered as both an investment dealer and an investment fund manager.

The investment fund manager is supposed to understand the risk of leveraged speculation, not the carrying broker who is executing the trades and providing backoffice services.

It is ludicrous to say that Laurentian Bank Securities had suitability responsibilities to PACE Securities. It is like suggesting that the wrench salesperson is somehow responsible for a botched brake job by a licensed mechanic.

As an investment dealer itself, PACE Securities ought to have known how margin loans work and how short the time frame (as little as one trading day) is to meet a margin call.  

++++ Agreed

June 28, 2020
6:09 pm
Investor1
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Bill said
Investor1, a court (not "we") will decide responsibility. Aggrieved investors need to decide if they're going to sue everybody in sight or be more focused, guess their lawyers will guide them. There may be other lawsuits among LBS, PCU, etc but investors need to decide who in particular they think wronged them. Or else hope that PCU will make good due to regulatory action or as a pr move.  

I agree. In my above statement I merely listed who I see as being involved without assigning responsibility.

In their latest communication to affected members, PCU stated that they have hired a major law firm as their advisor.

Ideally, l’d like to see PCU “make good due to regulatory action or as a pr move” because it would save a lot of grief for affected members.

It would also save PCU a lot of grief because the negative publicity from 300-1200 affected members each filing a separate case or a massive class action would certainly have a negative impact on their reputation.

Out of curiosity, I read that the regulator (DICO?) that initially placed and released PCU from administration was pursuing litigation against former PCU executives and Board members. Does anyone know the status of this litigation?

PSC was established by the former board and executives and I was just wondering if the case has been resolved or is still in litigation.

Does anyone know the status of the case?

June 29, 2020
5:26 pm
Elaine
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I finally got a copy of the thing I signed.
An email copy and a hard copy.No original.
First time I have seen it since January 2018.
The top signature is mine but going along there are some and at least one that is NOT mine..(but my name)
Anyone have any idea on how to proceed with this?
Just go to the cops?
Get a lawyer?
Ask Barbara and Terri?
The one handwriting analysis place I contacted wanted 800 bucks for 4 hours work on it.I am sure they do a good job-but I don't know who would accept their report and I am sure courts have their own.And 1 grand is just the start-if they have to go to court it adds up from there.
So since the salesguy was from Pace Credit Union there is a bit of liability involved if in fact it is a forgery,I would imagine.And the stress I am under gets worse and worse the longer this goes on.Adds to the pain of the Atypical Trigeminal neuralgia.
And because I was never expected to get the form I guess it was just get it done by the salesguy.A Pace Credit Union Salesguy.
Still haven't got any bonds-that would have ruined the illusion.

June 29, 2020
5:43 pm
Investor1
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I thought I'd add this before someone takes it down like the regular website. It is the PACE Securities LinkedIn Page.

Pay attention to the first paragraph "PACE Securities Corp is a wholly owned subsidiary of PACE Savings & Credit Union Limited." no hiding anything here.

Now look at paragraph 2 where they are recruiting investment advisors and indicating (although not directly) that PACE had an existing client base to pitch sales to "We would like to speak with investment advisors who are interested in joining a firm whose parent has a 60 year history and over 40,000 active clients to introduce to the IAs".

The reputation of this "parent" is what enticed existing members to invest.

Paragraph 3 lists the incentive to join them "PACE Securities Corp. will offer a commission grid and operational flexibility similar to that available at an independent firm with the stability and client referrals usually found at a dealer owned by a larger financial institution.".

After reviewing the various published documents I saw that PFL offered 1.63 million shares at $10 (roughly 16.3 million)and FHH offered 3.3 million shares at $10 (roughly 33 million) for a total amount of approximately 49.3 million.

These documents indicated that there are 333 non registered accounts that held these shares and 168 non registered accounts that held these shares and other investments for a total of 501 non registered accounts.

There were 116 registered accounts that only held these shares and 307 registered accounts that held these shares and other investments for a total of 423 registered accounts.

So in total, there are 924 accounts that are involved. As for the number of people involved, it is difficult to say as the non registered accounts may be held by several people (joint accounts etc).

These 924 accounts also include disgruntled employees and is clearly more than the "300 or so" as originally mentioned.

Although I'm speculating here, most of these 924 (or more) account owners were probably existing PCU customers who were pitched these shares by PSC because PCU shared client information with PSC and many (self included) were sold these shares in a PCU branch.

I'm also pretty sure that no one mentioned that PCU was under administration at the time that these shares were sold and it was certainly not visible on the PCU website.

Now just imagine if 924 members closed their existing PCU accounts and "told a friend" as well as the media. That would certainly provide an incentive for the new PCU executives and board to "make this right".

From what I read, FHH had the margin loan with LBS while PFL did not. However, we will have no idea exactly how much was lost until the liquidator finishes their job.

Hopefully the new management will find a way to make this right and not weasel their way out of it. When the latest communication indicated that PCU hired a major law firm (Fasken) to help, it doesn't necessarily mean that they (PCU) hired this firm to help affected members or to help themselves.

We need to continue to contact the media and put pressure on PCU to make it right.

I hope someone can find the poster for that advertised the 5% Preference Shares inside the PCU branches and post it here as well.

Here is the LinkedIn page below.

PACE-Securities-LinkedIn.png

June 29, 2020
5:51 pm
Yaftica
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Forgery of that document would constitute a fraud of course. The police service where the incident occurred (where you did the business) would be where you’d begin reporting your crime or starting the process with the Major Crimes Bureau.

There seems to be indications this is cross jurisdictional involving multiple parties probably doing their own thing with this quick commission type of scam so I suspect this will involve law enforcement at some point unless parties who have been victimized are provided with reasons to not involve the police with a complaint process.

But the lawyers are preparing a response for all scenarios coming so if this is your blatant evidence to the fact then the decision is yours. Whether you go now or 3 months from now isn’t going to matter to investigators.

Please write your comments in the forum.