EQ Bank | General financial discussion | Discussion forum

Please consider registering
guest

sp_LogInOut Log In sp_Registration Register

Register | Lost password?
Advanced Search

— Forum Scope —




— Match —





— Forum Options —





Minimum search word length is 3 characters - maximum search word length is 84 characters

sp_Feed Topic RSS sp_TopicIcon
July 25, 2016
4:19 am
JenE
Member
Members
Forum Posts: 417
Member Since:
May 24, 2016
sp_UserOfflineSmall Offline

I've been trying to log in since Saturday. Anyone else having trouble?

July 25, 2016
4:46 am
2of3aintbad
Member
Members
Forum Posts: 317
Member Since:
February 24, 2015
sp_UserOfflineSmall Offline

I can log in ( 7:45 EST)

July 25, 2016
6:30 am
Norman1
Member
Members
Forum Posts: 7198
Member Since:
April 6, 2013
sp_UserOfflineSmall Offline

I was able to log into EQ Bank's web site successfully just now.

July 26, 2016
6:10 am
JenE
Member
Members
Forum Posts: 417
Member Since:
May 24, 2016
sp_UserOfflineSmall Offline

Was able to log in on Monday. Received $25 for my birthday!

July 26, 2016
7:06 am
2of3aintbad
Member
Members
Forum Posts: 317
Member Since:
February 24, 2015
sp_UserOfflineSmall Offline

JenE said

Was able to log in on Monday. Received $25 for my birthday!

Maybe they blocked your log in until they checked that the $25 was posted correctly .

August 3, 2016
3:31 am
JenE
Member
Members
Forum Posts: 417
Member Since:
May 24, 2016
sp_UserOfflineSmall Offline

Well, I can't get into EQ again! Arrived home from vacation yesterday afternoon and have been trying since then. Just keep getting message that they're having difficulties. Anyone else not able to log in? It's 6:30 am in Ontario.

August 3, 2016
3:40 am
3oakwest
Ontario, Canada
Member
Members
Forum Posts: 155
Member Since:
April 7, 2016
sp_UserOfflineSmall Offline

At 6:39 I was able to log in with no trouble. I'm in London, On.

August 3, 2016
4:48 am
semi-retired
Member
Members
Forum Posts: 240
Member Since:
April 15, 2015
sp_UserOfflineSmall Offline

7:45 AM Ottawa No trouble logging in.

August 3, 2016
4:56 am
fabafter50
Member
Members
Forum Posts: 192
Member Since:
October 22, 2015
sp_UserOfflineSmall Offline

7:56 am Toronto, log in okay.

August 3, 2016
5:32 am
JenE
Member
Members
Forum Posts: 417
Member Since:
May 24, 2016
sp_UserOfflineSmall Offline

Thanks all. I finally phoned in and got the problem resolved. They said I'd put in the wrong password but I'd changed it in case that was the problem, so who knows. "All's well that ends well"!

But, if the incorrect password was the problem, why not get a message saying so rather than "we are experiencing difficulties"?

August 3, 2016
10:56 am
Loonie
Member
Members
Forum Posts: 9396
Member Since:
October 21, 2013
sp_UserOfflineSmall Offline

They are probably guessing at what the problem was. "Technical difficulties" is a catch-all.
It's always easier to blame the customer, who has few defences. That would be consistent with my experience of them.

Please write your comments in the forum.