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During Will preparation - Did you know re. Life Insurance may revoke your beneficiary?
April 11, 2017
7:05 pm
Cranston
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Today I was at our Notary and she asked about life insurance...ie. name of company and amount of coverage and of course I was not sure of the exact amount and struggled with the name of the company as it had a new name due either selling or amalgamation and she was quick to say that "sometimes" when this happens the newly named company will "revoke your beneficiary". I know I was informed by letter and think it was a ...."here is what happened and I have nothing to do" as a result of the change. But I will verify with the company no matter what the letter says. I will write a letter so I get the response back by letter.

Just thought I would mention. As both my life policies went that way.

Metropolitan Life changed quite a few times and when my policy payed out it was Sun Life.

Transamerica Life is now Avari. Both of these companies are very non communicative. And more odd, I prepay ahead for a couple of years ahead....no receipt....no annual statement...and no annual bill.

Not sure who it was but I believe one of them would put the beneficiaries name on the annual bill.

April 12, 2017
1:51 am
Loonie
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What annual bill? We only ever hear from them when they are putting the rates up. Otherwise, it's on an automatic deduction at the bank.

April 12, 2017
8:46 am
Cranston
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Lol. For years it was the norm that Life Insurance paid annually is less outlay than if paid monthly or quarterly. So our life insurances have always been set up for annual payments. Paid by month I assume was developed from the old days when your insurance rep collected door to door to allow you to be subjected to more sales pressure every month 🙂 And oddly enough they WON'T do a bank withdrawal for an annual payment. Rates going up.....doesn't happen!!!

April 12, 2017
3:00 pm
Loonie
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I guess I'm superstitious. I don't want to spend money on life insurance a year in advance. What if I die the next month? And with auto-deduct, I don't run the risk of missing a payment - and a payout.

You must have a different kind of insurance. Our rates go up about every five years, but we knew this from the beginning, that they would go up.

My memory goes back to the 1950s. The insurance agent, whom I remember very clearly as a smarmy Brylcreem-pasted fellow with glasses and a phoney soothing voice (I can still hear the voice in my head), did come to the house periodically, maybe once or twice a year. My parents wouldn't have been able to afford annual payments.
They have tried, but I have never let an insurance agent into my house except for the mandatory home safety inspections.
They are a dubious breed. I had one recently whose bio said he was a Registered Nurse, presumably because he thought that would encourage trust. I thought it odd that a nurse would go into life insurance, so I looked him up on the College of Nurses' website. It turned out he had been found guilty of misrepresenting his educational credentials. No, thank you! I got our file transferred to someone else. And I had the satisfaction of telling him why, as he asked. The silence on the other end was deafening and lengthy, and I did not break it. He couldn't think of anything to say - quite something for a salesman! I guess he never thought anyone would look into his murky past.sf-surprised

April 12, 2017
4:55 pm
Cranston
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Superstitious is ok..

I am similar to you. I bought the Metropolitan Life policy when I was 16. I remember the day as I was in the back yard. My dads agent had made his monthly collection at the door on a Saturday afternoon and had expalined to my dad of a policy he could offer. It was. 5,000 endowment policy....that no one sells any more. I could borrow against and nice dividends accrued annually and was looking forward to the payout at age 65. It was around 12,000. I paid 103 a year forever. And the next April after age 65 it paid out close to 20,000. Some taxable and some not. Of course my new and probably 15th agent wanted me to invest back with them which I did NOT do. Before I retired I prepaid about 8 years and they actually gave me a tiny bit of interest on the premium account. I my early married years a guy knocked on the door at an inopportune time and I had the call the company the next day to verify if he really was from Metropolitan. From there after if they phoned or mailed me for an appointment I would say no thanks UNLESS it was a requirement of the policy. I never had another appointment with them and my business is finished with them.

The policy I still have, whole life, was like you say. I think there was 5 5 year terms of a guaranteed rate if I recall. It was purchased instead of mortage insurance and in hind sight, it was far superior and better lasting than mortgage insurance. I asked if I should insure my wife as well and was deeemed not necessary at the time. Not a good plan to say today!!!! It had great rates due to a "no smoking" discount. So after the terms were over it sky rocketed to 800 a year. So my wife and I talked it over and decided I would keep as long as I could handle the payments. After some of their ridicoulous offers that I declined, they made an offer of a constant annual rate of 500 and increased the payout. My brother in law passed away suddenly and had omitted to pay his life insurance as apparently he was not prompt in paying bills. So my wife and sister somehow found a lawyer thought dealt with insurance only. She received a small payout. And due to my brother in law advising the bank that he now had hypertension the mortgage insurance only paid out 50% instead of 100% which would likely not have happened if it was life insurance to cover the mortage vs mortage insurance through the bank. So since I am the bill payer I decided to prepay this policy a few years in advance and then pay every year so I am always 3 years ahead. That allows overage for a lapse in "what ever" to insure there is no default in payments. And this one does not pay interest but if I die before the prepaid premiums are used they will be paid back as well. I use some of the Metropilitan payout and a company insurance buy out as a 10,000 insurance for "who dies first" expenses....all in GICs of which I use all the interest to pay for about half of my annual whole life policy.

Ps. Keep in mind automatic bank payments some times carry on!! Telus in BC had a $2 policy to mail your monthly statement and offer email delivery free. They have since dropped the policy but did not publicize the change and they did waive the fee for elderly customers. So an older couple had auto payments and an emailed statement. They switched over to Shaw and they discovered 2 years later they were still paying Telus as well!!! So the Telus policy was to only pay 3 months back. They pursued and received all their money back. While I don't feel sorry for them as often this kind of stuff slides by because most folks DON'T reconciliate their accounts monthly. The new attitude of living by payments as long as there is enough money in the bank account. The latter being very sloppy household management!!!!!! 🙂 🙂

April 12, 2017
6:49 pm
Rick
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Was never a big fan of life insurance. Had it when we were young with a big mortgage and 2 kids. Once the mortgage was under control and the savings grew, and I knew my wife could get by if the worst happened, I cancelled it. Didn't feel right about taking odds on whether or not I die outside the actuary table average. Turns out the "Freedom 55" plan didn't allow for actual inflation anyway....from what I hear.

April 12, 2017
7:53 pm
Cranston
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Not that I would intend to do this but.... If my wife passed away and say i did not have the funds to pay for the life insurance or see the point to continue to pay for it. There are three options; cancel the policy and kiss all the money away, keep paying and put new beneficiaries on it, or have the beneficiaries pay the premiums for their benefit....although my policy pays "me" out at age 100. For now I will keep as it will help my wife as my pensions are much higher and there will be a huge reduction from my income. ie. none of my OAS and perhaps a very little extra CPP and my pension at 60%. She would likely have to scale down.

April 12, 2017
8:22 pm
Loonie
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Right now, I am in the throes of disengaging from an Enercare policy (furnace insurance). This process has taken the better part of a year since they refused to cancel it when I asked them to. They claimed my request was "too late". and that somehow in their annals they had a recording which showed I agreed to this. Who knows? It would have been quite a few years ago. It's just a cash grab, as I requested the cancellation during the warm weather and no work had been done on the furnace since the previous year.
After numerous phone calls, the person on the phone proposed that we could transfer to another cheaper policy and get a refund of the difference over some months. We agreed to this as it was considerably cheaper and otherwise it would have been small claims court - a pain. The absurdity, however, is that the policy he offered in exchange, and the one we agreed to, was to insure an item they know we don't even own (and never have owned)! I am not kidding.
Despite all this, we have had two phone calls recently from them wanting to make an appointment based on our now-nonexistent furnace insurance for cleaning plus several to service the item we don't own. Mischievous spouse thinks we should agree to have them come to service the item we don't own, anticipating much hilarity as we leave it to them to find it! But that would be mean...sf-laugh
Normally they never call and we have to call them. The person who calls insists that we do have this insurance in place. If we take him up on this, I'm sure we will then be told we have to pay for it.
So, yeah, I understand about how hard it can be to get rid of auto-payments.

We had a policy for something else, can't remember what right now, which expired on a certain date. They kept on billing us even after the policy was no longer valid. However, when we raised this with them, they did refund it immediately. But you have to ask. This shouldn't be necessary. They could programme it in if they wanted to. I'm sure they never pay out accidentally!

April 12, 2017
9:41 pm
Cranston
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I worked for a company that sold maintenance agreements. It could be considered insurance i guess. We made oodles of profit from the agreements. Now I realize you live in a different part of Canada and with a different environment it may be beneficial for a furnace contract and due personal expertise or mechanical aptitude or none it may be a warm feeling to have. When you weigh out maintenance contracts, motor club memberships, and even dental plans you would be better to set those funds aside and spend when needed and you would have money left. I know in some parts of Canada hot water tanks are rented vs purchased. Not sure why? I have never had a furnace service and have done all the cleaning and mechanical repairs myself....but no gas work. And now with YouTube I even replaced a hard drive in my iMac. Around the house I do it all!!! But no natural gas, no gutter cleaning, no ladders for outside Christmas lights or roof work.

Ps. Can't you put a stop payment on auto deductions from a bank account?

Pps. Ask them to email you the verbal agreement recording. Call their bluff.

April 13, 2017
12:33 am
Loonie
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When we bought the house a few decades ago, we actually inherited a transferable policy which provided for furnace REPLACEMENT. All we had to do was keep paying the premiums, which were not onerous, on the old furnace. Sure enough, it died a couple of years later, and they put in a new one for free. The new one was still going when we voluntarily replaced it last summer (which is why I wanted to end the current maintenance/insurance policy). However, they don't offer policies for replacement now. We do use gas, so they must come.

I'm sure they do make a lot of money on these policies, as they are expensive.

The latest thing is expanding the rental market. In the last few weeks I have received information that I didn't want offering to rent me not just water heaters (which are common here) but also furnaces and central air conditioners as well as blenders and food processors etc etc. Makes no sense to me, and the monthly prices were very high, but it may be a growing usurious market for people who are cash poor. And they always will be cash poor if they keep on renting this stuff. The prices were so high that they reminded me of the cheque-cashing businesses. They also had rent-to-own, after you'd paid for the thing about four times.

Yes, you can put a stop payment on the auto-deduct at the bank. Last time I asked, there was a fee for doing so at CIBC. And that, in itself, will not get you a refund. Cheaper to get them to stop at source if they are a legitimate company.

Good idea to ask them to produce the tape. I'm sure they say that to intimidate. However, in the interim, they would just keep on charging you. I have seen so much garbage with CSRs in recent years that I have no hope that they would ever do what I asked. It would probably require a sternly worded letter from a lawyer, which would cost more than it's worth. Downgrading to the policy for the non-existent item was the cheapest way out, I think - and it provided me with a great story to tell about their gouging procedures and how ludicrous they are.

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