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Email this2:55 pm
July 15, 2015
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Hi,
I'm wondering if anyone has any experience with requesting reassessments through the CRA My Account. I put through a request asking for 10 years of returns to be reassessed and received a confirmation number. When I went in to view my returns it noted that a reassessment was in progress and the confirmation number was visible at the bottom. A few days later, a case number was also listed. Today, however, I logged in and both the reference number and case number are not on the site anymore. I'm concerned that there's something wrong with the reassessment and I need to send in a paper request. Anyone have experience with this?
3:45 pm
December 23, 2011
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Not your exact answer. A couple of years ago I had over $5000 in medical deductions and received a letter asking for back up documentation. I submitted PDF copies online through My Account and received a letter in the mail saying all was OK and the request was closed. Just be patient...it will work for you.
9:14 pm
May 6, 2015
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If you go back to my account and check your tax years that have been processed, it should indicate if and when your reassessment is completed. In regards to paper reassessments, we have submitted in the office numerous ones over the years, every now and again when we log into rep a client, we will see reassessment in progress, and then budda bing budda boom, it disappears off the radar screen, call CRA, they haven't got a clue what has happened. Time to resubmit. Yes, CRA does loose things. Some reassessments can only be done by submitting paper requests. Online requests appear to take a couple of weeks, give or take, paper requests, six to eight weeks is not uncommon, even three or four months is not unrealistic either. Hope this helps!
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