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Canadian Western Bank, Toronto branch
January 19, 2024
12:07 am
Loonie
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Spouse saw an ad recently about a new? branch on or near Adelaide near the fianancial district. It appears to be available for personal clients.
Once in a while someone posts something about CWB, so might be useful sometime.
I wouldn't expect the branch to help with any Motive issues.

January 19, 2024
12:12 am
HermanH
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Loonie said
I wouldn't expect the branch to help with any Motive issues.  

I do not know if this is because their HQ is in Edmonton, but I was able to submit paper documents to Motive via CWB branch in Edmonton.

January 20, 2024
8:35 am
Briguy
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They are expanding in Ontario, have 3 locations already and opening up a fourth this year in Kitchener.

https://www.cwbank.com/en/news/2024/01/08/22/57/canadian-western-bank-continues-ontario-expansion

January 28, 2024
11:11 am
Doug
British Columbia, Canada
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Loonie said
Spouse saw an ad recently about a new? branch on or near Adelaide near the fianancial district. It appears to be available for personal clients.
Once in a while someone posts something about CWB, so might be useful sometime.
I wouldn't expect the branch to help with any Motive issues.  

Yes, that`s correct. Canadian Western Bank is expanding in Ontario for personal and commercial banking clients, but you`re right, the branch can`t help with Motive Financial accounts (including estate or deceased accounts).

To be honest, though, I wouldn`t bother with Motive Financial, given they`ve adopted a mandatory, proprietary two-factor authentication and to login to your account once per month to avoid a lockout. GIC rates with CWB are only slightly lower than Motive Financial and Motive`s chequing and savings accounts just don`t keep pace with industry-leading products elsewhere. Save your executor or executrix the hassle and avoid Motive Financial.

Cheers,
Doug

January 28, 2024
12:07 pm
Dean
Valhalla Mountains, British Columbia
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.
What Doug said

Personally, I think 2FA is a Good Thing, but it would most likely create an additional hassle for an executor.

The one thing I Wasn't aware of, was getting Locked-Out at Motive if you don't login at least once a month. I usually login about once a week, so I wouldn't affected, but that still seems kind of Ridiculous, if you ask me !

Rumor has it that we should see some major improvements with the Motive website & features, 'sometime' later this year. Let's hope it Really happens.

    Dean

sf-cool " Live Long, Healthy ... And Prosper! " sf-cool

January 28, 2024
2:57 pm
kesa
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I have a number of accounts at motive, just logged in without issue after months of inactivity.

January 29, 2024
2:18 am
HermanH
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Same here. I've been leaving it dormant and only moving a few cents every Jan.

February 2, 2024
1:11 pm
Lodown
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Doug said

I wouldn`t bother with Motive Financial, given they`ve adopted a mandatory, proprietary two-factor authentication and to login to your account once per month to avoid a lockout. GIC rates with CWB are only slightly lower than Motive Financial and Motive`s chequing and savings accounts just don`t keep pace with industry-leading products elsewhere.
Doug  

Their 2FA is via phone text or email. The only pain is they ask for it every single time you login even if it was only a few minutes from your last login. I have not noticed a 30 day lockout if there is no login. Can you point to a policy on their website? They have a leading daily interest rate. What "industry-leading" products are we missing?

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