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Seniors accounts options
January 16, 2018
12:24 am
Loonie
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Note from admin: this thread was split off from a different discussion

If you ever see a Seniors Account that you like, I recommend that you grab it.

The Big Banks are constantly changing the names and terms of their Seniors Accounts. Normally, the new offerings are less advantageous to the Senior than the previous version. Most, if not all, of the big banks have expressed the notion that they would basically like to get rid of seniors accounts, so they are doing it by inches rather than "offend" seniors by doing it all at once.

However, in many if not all cases the older accounts are grandfathered, along with most or all of their terms.

In other words, the Account you liked may not be available to new clients later, so take it while you can!

Things may get even worse, but they are unlikely to improve.

January 16, 2018
1:33 am
DavidAlta13
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I am not aware of any bank expressing the notion that they would like to get rid of seniors accounts.
Rather, as seniors are both a growing & wealthier demographic, competition for these valued customers between the big banks will continue to mean that excellent seniors accounts will be available.
While all accounts, including seniors ones, have evolved, there are still numerous growing seniors options: see
https://www.ratehub.ca/savings-accounts/accounts/senior

Even the Royal Bank, often the most expensive, has a seniors' rebate for the full fee.

I disagree that "Things may get even worse, but they are unlikely to improve."
I am confident that the opposite is true.

January 16, 2018
10:24 am
Loonie
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I hope your optimism proves correct.

Although I can't, at this late date, quote them specifically, a few years ago, when the banks first started fiddling with seniors accounts and inroducing fees to them which were not previously there, several high-ranking banking officials were quoted as saying that the banks couldn't afford to keep giving seniors a free ride because there were getting to be too many of us due to the demographic Boomer bulge.
These comments were made within the last 10 years, more likely within the last 3 to 7.

If they have changed their minds since then, I haven't heard, but perhaps they realized the folly of their ways if they started losing customers.

My own seniors accounts are grandfathered and have always been free.

My advice still stands, however, to take advantage of whatever good seniors account you are interested in, because it will not necessarily be available next time you look.

January 16, 2018
11:12 am
Wayno
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DavidAlta13, If you are a TD customer over 60 years of age you may want to checkout this link to save on your TD fees .. You seem to be over paying.

https://td.intelliresponse.com/login/?requestType=NormalRequest&source=3&id=693&question=Do+you+offer+an+account+for+seniors
Seniors’ Rebated Accounts.. If you are 60 years of age or older, you can receive 25% off the monthly fee for selected personal chequing accounts!

January 16, 2018
1:01 pm
Bill
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DavidAlta13, I usually share your optimism, not sure in this case. The link you provided shows one CIBC account and it appears there are still transaction fees. I looked (briefly) on RBC site and found an account that waives the monthly fee for seniors but it also appears to have transaction fees.
In the old days Loonie refers to the big banks generally had no-fee accounts for seniors for day-to-day banking, and from what I can see they're gone. There are accounts with discounts for seniors but the completely fee-free ones are gone. I use the same TD account I've had for decades, as long as I keep $2K minimum balance (was $1K until a few years ago) there are no fees. A teller once suggested I make it joint with one of my kids so they can continue the benefits of this no-longer available account when I'm gone, I haven't done that.

January 16, 2018
5:20 pm
DavidAlta13
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Thanks for all the senior accounts feedback & info.
My current cost of $29.95 - $29.95 = $0 would be the same if I switched to the senior discount rebate and paid $22.45 - $22.45 = 0, so I am not overpaying for all the other benefits, like $60 off for annual safety deposit rental, unlimited free use of anyone's ATM's in Canada, US & Mexico, free money orders & cheques and free Interac e-Transfers.

January 16, 2018
5:49 pm
moneyman
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I've got the same TD account and another benefit is when you move funds from a CDN to a USD you get a slightly better exchange. The teller found this about by surprise on day I was buying USD.
For me it's a little lower of a return as I usually keep 7500 as the 2500 is that buffer as I never want to get dinged and too many bill paymets for me are auto deducted.
Once I dipped below the 5000 by $1 just for a few hours as transfer out went before incoming and was dinged $29.95. They reversed it after I went in but told me in future their discretion on these things is getting more limited by the day.
But I agree with the big banks the more assests you have the more privilege you get.

January 16, 2018
6:03 pm
Norman1
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Loonie said
I hope your optimism proves correct.

Although I can't, at this late date, quote them specifically, a few years ago, when the banks first started fiddling with seniors accounts and inroducing fees to them which were not previously there, several high-ranking banking officials were quoted as saying that the banks couldn't afford to keep giving seniors a free ride because there were getting to be too many of us due to the demographic Boomer bulge.
These comments were made within the last 10 years, more likely within the last 3 to 7. …

Unfortunately, I don't share that optimism.

I found the June 2012 Globe & Mail column Seniors beware: The age of no-cost banking might be ending that has such statements from TD Bank after they stopped opening new no-cost senior accounts.

This observation in the article, from a financial services consultant, suggests that banks weren't giving free senior accounts to compete:

… Bluntly put, many baby boomers don't need banking discounts.

"The seniors of today are quite different from what they were back when the senior's plan was invented [decades ago]," said David McVay of McVay and Associates, a financial services consulting firm. "Many are still working, and many are better off than [seniors] were back then. The question at the banks is always, why are we discounting banking services for what turns out to be our wealthiest customers?"

I don't think the banks believe anymore in that stereotype senior who is barely scraping by on a fixed income.

January 16, 2018
7:26 pm
Bill
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Interesting you say that about getting dinged when you went below the $5K for a few hours, moneyman. Same thing happened to me about 10 years ago and TD did same for me - reversed transaction fees for the month when I went to branch but said they probably can't do it next time. About 2 months ago I again went under the (in my case) $2K limit for a few hours, I transferred money from a line of credit as soon as I saw online it had happened. I went to the branch again, telling them what happened 10 years ago and that I'd be coming in again at the end of the month when I got dinged to get it reversed. They said that I wouldn't get dinged because it looks at day-ending balance, not moment-to-moment balance. I doubted it but they were right. So it appears things have changed.

January 16, 2018
8:38 pm
DavidAlta13
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Here's what I have gleaned so far:

Norman1 cherry picked his quote. He neglected to include this part of the article:
"Other banks may be asking that question, but they still offer no-cost accounts to seniors. Bank of Nova Scotia's Scotia Plus Program for Seniors offers cost-free banking for seniors with a refreshing lack of fine print or hidden fees. It also kicks in when customers turn 59, not the usual 60. Bank of Montreal and Canadian Imperial Bank of Commerce also offer free plans to seniors."

Here's how seniors can get free banking, whether they have a large, medium or small amount of wealth:

If quite wealthy, they will get free banking, not because they are seniors or have seniors accounts, but because they have the funds to take advantage of offers like my TD's All-Inclusive plan.
David McVay wrote "The question at the banks is always, why are we discounting banking services for what turns out to be our wealthiest customers?"
The answer is simple: the big banks aggressively go after wealthy customers of all ages. TD seems to think that rebating me the $29.95/mo account fees + $60 safety deposit box rental is worth the opportunity to try and cross sell me all their other services, not to mention I have lent them my $5,000 without charging any interest in return for this loan.
I remain firmly optimistic that the banks will continue to offer better deals to the wealthy that to the rest. This is based on the fact that there is just too much money to be made from the wealthy, and at much lower risk.

For seniors that are not wealthy, let's see whether the article's claim that TD has completely eliminated free banking for seniors is true.
For those (senior or not) with a minimum balance of $2,000, the TD Minimum Chequing Account is free.

What if you don't have an extra $2,000 to leave in your chequing account?
The TD Minimum Chequing Account is free if you are 60 or older and are collecting Guaranteed Income Supplement.

So to summarize TD's senior options:
If you are wealthy, it's easy to get free banking, whether you are a senior or not.
If you are a senior with $2000, you get your banking for free.
If you are a senior on GIS, you get your banking for free.
I guess they haven't eliminated free banking for seniors after all.

For those determined to justify their claims and prove me wrong, go for it!
Please, just provide factual proof, not opinion.

January 16, 2018
9:03 pm
DavidAlta13
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Big banks agree to provide low-income seniors, youth with no-cost accounts
By Julian Beltrame, The Canadian Press
Published Tuesday, May 27, 2014 11:44AM ED

Although the banks already had no-cost accounts for seniors and others in 2014, many customers incurred fees due to the banks' minimum balance requirements and/or the limit of 8 monthly debit transactions.

Effective Jan 1, 2015, minimum balance requirements were eliminated and the limit on monthly debit transactions was increased to 12.

January 17, 2018
9:02 am
Bill
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I agree TD Minimum Chequing Account monthly fees are waived for seniors. But after 12 transactions you're paying $1.25/transaction, as far as I can see.

You need to consider 3 fees, at least: monthly fee, service fees, transactions fees, when you are looking at an account to see if it's truly no cost.

January 17, 2018
10:37 am
Doug
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Loonie is correct. The "Big 5" banks, particularly, are eliminating traditional no-fee and perk-laden seniors' chequing accounts. David, you are reading an old article on Scotia Plus. Scotiabank grandfathered it about 2-3 years ago, I believe, and replaced it with a Seniors Discount of the lesser of the monthly fee or $4.00 from any Scotiabank chequing account and increased the eligibility age from 59 to 60. Additional services, including free cheque books and bank drafts, were eliminated.

TD Canada Trust, the first out of the gate more than five years ago, eliminated its seniors' account and replaced it with Seniors Discount like Scotiabank ultimately did. However, I see now they've even further scaled that back on the TD Minimum Chequing Account, requiring you be eligible to receive & receive GIS. They have a discount on other chequing accounts still but no "free" chequing account.

RBC Royal Bank has a Seniors Discount in the form of their Multi-Product Discount but you need to hold an active credit account (i.e., one purchase or refund transaction per statement period or per calendar quarter, can't remember which) and an investment account with at least $15,000.

CIBC and HSBC Bank Canada still offer completely free seniors' chequing accounts (including free cheque books) but the latter doesn't offer free bank drafts (unless you're a senior with HSBC Premier).

I've not looked into BMO Bank of Montreal and National Bank of Canada.

The credit unions, for the most part, all do offer free chequing accounts for seniors. 🙂

Cheers,
Doug

January 17, 2018
10:38 am
Doug
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Bill said
I agree TD Minimum Chequing Account monthly fees are waived for seniors. But after 12 transactions you're paying $1.25/transaction, as far as I can see.

You need to consider 3 fees, at least: monthly fee, service fees, transactions fees, when you are looking at an account to see if it's truly no cost.  

They made it worse, too, requiring you be a GIS recipient. TDCT is the worst for getting rid of seniors' services.

I'd not be surprised to see them even migrate grandfathered seniors' accounts. 🙂

Cheers,
Doug

January 17, 2018
6:40 pm
Norman1
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DavidAlta13 said
Big banks agree to provide low-income seniors, youth with no-cost accounts
By Julian Beltrame, The Canadian Press
Published Tuesday, May 27, 2014 11:44AM ED

Although the banks already had no-cost accounts for seniors and others in 2014, many customers incurred fees due to the banks' minimum balance requirements and/or the limit of 8 monthly debit transactions. …

A no-cost account one has to pay fees for. sf-confused Was that supposed to be funny?

DavidAlta13 said

So to summarize TD's senior options:
If you are wealthy, it's easy to get free banking, whether you are a senior or not.
If you are a senior with $2000, you get your banking for free.
If you are a senior on GIS, you get your banking for free.
I guess they haven't eliminated free banking for seniors after all.

For those determined to justify their claims and prove me wrong, go for it!
Please, just provide factual proof, not opinion.

We are not on the same page as far as what "free" is.

A plan or account isn't free if one has to put up $2,000 or $5,000 for it.

As Bill and Doug pointed out, only the $3.95 monthly fee on the TD Minimum Chequing Account is waived for seniors who are eligible for GIS. The $1.25 per transaction fee, after the first 12 transactions each month, is not waived.

GIS eligiblity currently ends at income of $17,784 per year for single seniors and at $23,520 per year for senior couples. Even if the TD Minimum Chequing account were all-inclusive with a $2,000 minimum monthly balance, I don't think a senior couple living on around $25,000 a year, exceeding modest GIS maximum income limits, would necessarily have $2,000 just sitting around to meet that minimum balance with. Those are not high income levels.

In contrast, this is the grandfathered TD Plan 60 account from TD's About our accounts and related services (October 30, 2017) document. It is an example of what I consider to be a free account:

Account
name
Monthly
fee
Number of transactions included
per month and transaction fees
Monthly recordkeeping fees
Plan 60 $0 Unlimited transactions
No transaction fees
$0......................................... Passbook
$0.............................Paper Statements
$0........................... Online Statements
$0......................................... Paperless
$0..................... Cheque Image Return
January 17, 2018
8:27 pm
Norman1
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Doug said

I've not looked into BMO Bank of Montreal and National Bank of Canada.

Just had a look at BMO Bank of Montreal. Same thing: $4 off plan monthly fees for seniors 60+.

The discount covers the regular $4 monthly fee of their Practical Plan chequing account. The monthly fee gives up to 12 transactions each month. After that, $1.25 per transaction.

January 17, 2018
8:32 pm
Loonie
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Agree with Norman. The grandfathered Plan 60 is the one that is truly free. It was originally available to anyone who had reached age 60, hence the name. I'm fairly sure it is the one that was withdrawn in 2012 as per article cited above by Norman.

January 17, 2018
9:50 pm
Norman1
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Yes, it was the TD Plan 60 account. Over two million holders apparently. $20 million a month of waived fees if the value were $10/month:


Canada's second-largest bank has forestalled a backlash by allowing more than two million current holders of its no-cost Plan 60 account to maintain the status quo. But clients who turn 60 now have to pay fees of $8.20 to $22.45 a month after discounts unless …

January 18, 2018
8:31 am
Doug
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Norman1 said
Yes, it was the TD Plan 60 account. Over two million holders apparently. $20 million a month of waived fees if the value were $10/month:


Canada's second-largest bank has forestalled a backlash by allowing more than two million current holders of its no-cost Plan 60 account to maintain the status quo. But clients who turn 60 now have to pay fees of $8.20 to $22.45 a month after discounts unless …

  

They're taking the really long game, evidently, basically by putting Plan 60 into run-off mode, effectively. As their account holders die off, the number of holders shrinks each year. While I'm surprised that article managed to get the number of account holders out of TDCT (that's a lot, more than I thought!), I'd be curious to see how many are in the following age brackets, which would give us some idea of how long they plan to maintain it. As the number of holders shrinks markedly, they can migrate existing holders to a current current account (no that's not a redundancy, I'm using "current account" in lieu of "chequing account" sf-cool ):

60-65 ... ?
65-70 ... ?
70-75 ... ?
75-80 ... ?
80-85 ... ?
85+ ...... ?

Cheers,
Doug

Footnote #1: Yep, Loonie, Plan 60 was the one eliminated. You're right. I remember when TDCT grandfathered it. Read the press release same day. 🙂

Footnote #2: Thanks for looking up BMO's current "senior account" option, Norman. Thought I should mention Canadian Western Bank's attractive Gold Leaf Plus Package Account (essentially like Motive Financial's free chequing account but with in-branch access to CWB's branches, free cheque orders and free bank drafts).

Per http://www.cwbank.com/personal.....us-package.

Plus, it starts at age 57. Geez, I'll be there in only 23 years. Scary! 😉

Cheers,
Doug

January 18, 2018
1:18 pm
Loonie
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Yes, it seems to me too that they are prepared to just let us die off rather than put up with our complaints! Bad publicity is expensive, and retired people have lots of free time in which to complain.

I also think that the real cost of maintaining our accounts is minuscule, so it's more a question of not making so much profit off of us than it is actually costing them money, especially considering that older people may be more likely to retain their funds in a traditional bank which does not require internet access or use. The latter is a guess. The banks will then make their money off the deposits, which are more than equivalent to a minimum balance.

Cost : benefit of bad publicity vs profit probably shows it's not worthwhile to cut us off. And there may be some positive publicity in being nice to us.

I think they revealed the numbers because they wanted to moan and make the case that no-fee seniors were unaffordable for them, to make us feel sorry for them. As if...!
Think about all the numbers they DIDN'T volunteer!

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