USD savings account coming? | Page 2 | EQ Bank | Discussion forum

This message when I was about to transfer between a linked USD account to the EQ Bank USD account:

"Just so you know...
USD currency transfers can only be made once and instantly."

Only one USD currency transfer allowed?!?

I don't understand too, but that's the message I see when I want to initiate a USD transfer from a linked USD account.

Has anyone received the message when they try to open a US account that they already have 5 accounts and it won't let me open one? I'm going to contact them but having trouble with chat.

rodeworthy said
Same old problem, EQ requesting the password for my existing RBC US$ account.

We successfully got past that when we set up our $C accounts without revealing passwords. Now working on doing the same for the $US version.

EQ rep has been understanding and helpful. Current request is to send EQ a cheque drawn on the RBC account. We do not have cheques for that account. Will find a way. Will be good to see a better interest rate for this money that has been virtually dormant for some time.

Not good news the account cannot be joint. I advised that was my expectation when I emailed them this morning. No comment from EQ on that.  

My concern too. Let us know if you find a work-around. Maybe a Direct Deposit form from RBC (not sure they have one for US$ acct)... Same problem in trying to link ANY US$ acct from other banks, e.g. Tangerine, ICICI Bank, Hubert...

implode said
I don't understand too, but that's the message I see when I want to initiate a USD transfer from a linked USD account.  

I think that is a dashboard glitch. I get the same type of restrictive message when I try a TFSA transfer.

EQ USD account linking RBC USD account is simple and fast~ I have successfully transferred the money

rhvic said
No way I am giving EQ my log-in info to my various US$ (or CAD$ for that matter) accounts at other institutions!  

I, too, am not willing for one institution to share/know the registration information of another financial institution. To me, that is almost the same thing as using the identical password for multiple sites.

smayer97 said

I, like others, refuse to provide login info as I see it violating the rules from other FIs, on top of the added risks (passing info via 3rd party, etc).

how did you link Hubert to EQ US$ acct? Via Direct Deposit form for US$ acct at Hubert?  

I simply used the normal technique at Hubert - gave them the coordinates for my US$ account at EQ, and they put a micro-deposit in which I had to confirm. Now I can pass cash between my EQ and Hubert US$ accounts, from Hubert.

To everyone concerned about giving EQ your login info at another bank:

On the sign up page there is a popup in red saying "Safe and Secure" which reads:
"Your banking information is 100% secure and encrypted. EQ Bank does NOT retain or store any login or password credentials."

They use the login info just to grab the account number and routing info and establish the link, which is needed for any transfer. It is not used for every transfer. If you don't believe them, there is a simple solution. Change your username (if you can) and password at the other bank before creating the link at EQ. Then change them again after the link is created. Transfers still work. I have tested this.

If you like your old password at the other bank and want to change back to it but they don't allow recycling recent passwords, go through several (3-5) password changes before going back to the original. Most websites that restrict recycling passwords only check for the past few passwords and don't use a date based check. I have used this trick on many websites, not just banks.

Rip VanWink said
To everyone concerned about giving EQ your login info at another bank:

On the sign up page there is a popup in red saying "Safe and Secure" which reads:
"Your banking information is 100% secure and encrypted. EQ Bank does NOT retain or store any login or password credentials."

They use the login info just to grab the account number and routing info and establish the link, which is needed for any transfer. It is not used for every transfer. If you don't believe them, there is a simple solution. Change your username (if you can) and password at the other bank before creating the link at EQ. Then change them again after the link is created. Transfers still work. I have tested this.

If that were absolutely true, why not just ask for those details instead of forcing users to employ another bank's log-in procedure? For example, Tangerine is quite fine with letting me fill in the details, myself.

If EQ wants to help users automatically connect, then allowing the option of manually entering account information should also be permitted. As of now, there is no way to do this. (There was one forumite who claimed to have been able to download a form for manual entry/link creation, but I do not remember that the details were revealed.)