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EQ Bank 4% Offer For Setting Up >$2k/mo. Direct Payroll Deposit - Too Good To Be True?
March 19, 2025
11:21 am
wardo
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Called EQ yesterday and the very competent sounding rep assured me that once set up, the 4% rate (combo of 1.25% regular + 2.75% bonus) is applicable to the entire balance (not just the direct-deposit amount) and also never expires. Sounds too good to be true but it is very easy for me to change my direct-deposit online so I did so and I am readying to transfer ~$100k into my EQ account as 4% currently beats all the other HISAs and I believe all other GICs, regardless of the term.. I pored over EQ's Terms and Conditions but all I got was confused!

Anyone know more about this and can share their insights?

March 19, 2025
11:29 am
Peter
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It is as they say. I've been taking advantage of this offer since last year.

March 19, 2025
1:52 pm
Dean
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.
Related question . . .

Many of us here are retired now, and are no longer on a payroll. For this special 4% deal on payroll deposits, will EQ accept monthly pension payments as well ?

Thanks,

    Dean

sf-cool " Live Long, Healthy ... And Prosper! " sf-cool

March 19, 2025
2:22 pm
Alexandre
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These are T&C: https://www.eqbank.ca/legal/Bonus-Interest-Offer-Terms-Conditions
Check Section 3, they list all deposits that qualify. OAS and CPP do qualify, for example.

March 19, 2025
4:43 pm
Dean
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.

    Thanks Alexandre

And it looks like my wife's work pension qualifies too ... yes ❓

    Dean

sf-cool " Live Long, Healthy ... And Prosper! " sf-cool

March 20, 2025
9:06 am
wardo
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The aspects that make me think this may be too good to be true are: that the 4% is on one's entire balance and (2) that that rate continues as long as the client's monthly direct-deposits are being made. Soooo for example, If a client transfers-in $500k, EQ is going to pay them 4% on their entire balance? If yes, What if interest rates fell by another 2%, from ~3% to 1%, EQ would be losing money paying 4% and very tough to believe the rate would not be adjusted.

March 20, 2025
9:42 am
Norman1
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The 4% rate is a promotional rate offer. The offer does not have a minimum period for the 4% rate like the Tangerine and Simplii promotional offers have.

Section 6 allows EQ Bank to end or change the offer anytime:

6. Termination, Suspension, or Modification

…. We reserve the right, without prior notice, to terminate, suspend, or modify the Offer (including but not limited to modification of the [current 4%] Bonus Interest Rate, eligibility requirements, or the minimum monthly dollar amount required in Recurring Deposit(s) ) in any way, in whole or in part or for select participants, for any reason in our sole discretion, or if the Offer cannot run as planned, including due to infection by a computer virus, bugs, fraud, tampering, unauthorized intervention, technical failures, or any other causes which corrupt or affect the security, administration, or conduct of this Offer. …

I expect EQ Bank to lower the Bonus Interest Rate should the rate attract too much savings account deposits.

March 20, 2025
9:57 am
Dean
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.
Thanks Norman ... I saw that too.

I'm guessing when they collect enough in their confers from this promotion, they'll Lower the rate Substantially.

It's an Age Old Tactic ... sometimes known as; 'Bait & Switch'. sf-confused

    Dean

sf-cool " Live Long, Healthy ... And Prosper! " sf-cool

March 21, 2025
12:53 pm
Norman1
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That depends on how the attracted deposits behave.

If most of the deposits is spend within a month through the EQ Bank Card, a prepaid Mastercard, then the 4% rate could last a long time.

A prepaid Canadian Mastercard earns an interchange of 1.44% or 1.55% for the issuer. The 1.44% per month = 17.28% per annum can easily fund the 4% per annum interest paid on the transitory deposits.

The PC Money account has similar underlying economics.

March 22, 2025
9:28 am
RetirEd
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Many banks offer bonuses for using their direct deposits on a regular basis. Do they get a fee for doing those for payors? Or is it just getting your money to land in their coffers at least briefly that supplies the boost?

Because of the danger of reversed deposits causing a cascade of non-payment penalties where some went NSF (non-sufficient funds), which has happened to several people I know, I have always kept a separate account with one institution just to receive direct deposit. I've wondered if they are unhappy with me never keeping significant cash there for long.

RetirEd

March 22, 2025
10:01 am
Norman1
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The receiving bank doesn't receive any interchange or service fee from the originating bank of the direct deposit. The originating bank charges its client a service fee for transmitting the automated fund transfer just like it would if the client used a paper cheque.

The receiving bank offers incentives for incoming direct deposits because the direct deposits start locking the client in. That continues further if the client is also convinced to set up pre-authorized debits with utilities, lenders, and other billers too.

March 27, 2025
11:35 am
wcg66
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I've been curious about this because the following is in their T&Cs:

The Recurring Deposits Bonus Interest Rate is based on the current base interest rate of 1.25% for the Bonus Interest Accounts, plus an additional 2.75%. The Bonus Fulfilment Period is a maximum of 12 consecutive months from the date the customer is first paid the applicable Bonus Interest Rate (as defined below).

Which seems to indicate a 12 month duration for the bonus. However, their FAQ indicates:

If qualifying transactions are detected by the last day of the month, your 4.00% interest rate will take effect within the first two weeks of the following month. You will earn 4.00% as long as you continue to meet the qualification threshold.

It's unclear. However, as OP states, their support person is saying it's indefinite.

March 27, 2025
11:45 am
Norman1
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There are two bonus rates in the offer:

  1. "New Bonus Interest Rate" (4.00%) for $2,000 or more per month of payroll direct deposits.
  2. “Recurring Deposits Bonus Interest Rate” (4.00%) for under $2,000 but $500 or more per month of payroll direct deposits.

It is #2 (not #1) that has the twelve month duration.

March 27, 2025
11:47 am
wcg66
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Thanks! This clears it up. Luckily, we are direct depositing more than $2K, so we can count on the bonus "indefinitely". Such as it can be in the current interest rate environment.

March 28, 2025
9:58 am
CDNLeverage
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check out BMO and Royal Bank for HISA new offers just bear in mind like i discovered with CIBC for new customer sign up bonuses you may be required to maintain the account balance and direct deposits for a year, in some cases your bonus won't be paid out until that time elapses :/

April 11, 2025
9:14 am
NokomisStation
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We’re writing to confirm that your interest rate has returned to 1.25%* on the money deposited in the applicable account(s).

To start earning 4.00%* again you’ll need to set up $2,000/month or more in direct deposit for your pay. You’ll then be eligible to earn 4.00% interest* for as long as you continue to meet the qualification threshold.

For more details about the 4.00%* rate and the requirements to start earning it again, click here.

Sincerely,
EQ Bank

I received the above email yesterday, in mid Feb 2025 they gave me notice (see next post, that I only belatedly read). They had given me the 4.00% rate even though my direct deposit was less than $2,000. This was based upon some fine print they sent me in an email last summer where if you could demonstrate that your direct deposit was the maximum amount of your government payment then they made an exception to the de minimis amount of $2,000.

April 11, 2025
9:22 am
NokomisStation
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We wanted to inform you of an upcoming change to our direct deposit bonus interest program. For some time, we’ve offered an exception process for customers who don't meet the standard $2,000 payroll threshold but demonstrate regular direct deposit contributions. We’ve been proud to offer this flexibility, but maintaining the process has become increasingly complex and unsustainable.

After careful consideration, we've made the difficult decision to wind down the exception process. This will help us ensure we can continue delivering the best overall banking experience.

Here’s what this means for you:

· You will continue receiving the direct deposit bonus until March 10th, 2025.

· After this date, the exception process will no longer be available1 and your interest rate will return to 1.50%*.

We truly value your loyalty and understanding during this transition. As a small token of our appreciation, we’ll also be depositing a $20 bonus into your account on March 10th, 2025.

If you have any questions or concerns, please don't hesitate to reach out to our Customer Care team. You can contact us by calling 1-844-437-2265 or through chat support.

Thank you for being an EQ Bank customer.

Sincerely,
EQ Bank

I missed this email from mid February, 2025. Oddly, I received the 4.00% interest for all of March and the interest rate online was showing 4.00% until yesterday.

April 11, 2025
10:36 am
UkrainianDude
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NokomisStation said
We wanted to inform you of an upcoming change to our direct deposit bonus interest program. For some time, we’ve offered an exception process for customers who don't meet the standard $2,000 payroll threshold but demonstrate regular direct deposit contributions. We’ve been proud to offer this flexibility, but maintaining the process has become increasingly complex and unsustainable.

After careful consideration, we've made the difficult decision to wind down the exception process. This will help us ensure we can continue delivering the best overall banking experience.

Here’s what this means for you:

· You will continue receiving the direct deposit bonus until March 10th, 2025.

· After this date, the exception process will no longer be available1 and your interest rate will return to 1.50%*.

We truly value your loyalty and understanding during this transition. As a small token of our appreciation, we’ll also be depositing a $20 bonus into your account on March 10th, 2025.

If you have any questions or concerns, please don't hesitate to reach out to our Customer Care team. You can contact us by calling 1-844-437-2265 or through chat support.

Thank you for being an EQ Bank customer.

Sincerely,
EQ Bank

I missed this email from mid February, 2025. Oddly, I received the 4.00% interest for all of March and the interest rate online was showing 4.00% until yesterday.  

It is April 10 not March 10.

April 11, 2025
10:50 am
NokomisStation
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I am trying to communicate that EQ did not follow what they said they were going to do in the email, which was to lower my interest rate on March 10th. They did it on April 10th instead. You would have to ask EQ Bank about this delay. It is to my benefit, so I am not going to ask them.

April 11, 2025
12:57 pm
NorthernRaven
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There's something with the direct deposit bonus system at EQ where once your deposits cross that $2000 threshold for the month, you qualify for the bonus, and it is applied the next month, or something along those lines. So they may have stopped giving you that exception as of March 10, but you still got the next month at the bonus rate from the that last qualifying period.

Please write your comments in the forum.