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CIBC picks up Costco credit card business
December 21, 2021
9:12 pm
User230
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mustang said
Just received our replacement cibc costco world mastercard
First takeaway, from comparison chart:
Seems like a whole raft of coverages disappearing from the Insurance and Services section  

Costco likely wants to appeal to non-Costco members. Cashback will lure some non-members to become a member. More so than insurances would. The cashback set-up does make the new card a possibly a primary cc or a one card solution CC. Not the best card on the market. A card that can at least compete if you are already paying for a membership.

Insurances would make their current members happy. I think current Costco members are already pretty happy though. The huge lines and full parking lots seem to indicate Costco is making their customers happy.

I am staying away from the card as I rather stick with cards that suit my needs better and are easier and faster to redeem cashback.

I am also liking the digital offers AMEX sends out once in a while. Spend 50 and get 20 dollars off at Best Buy for example.

December 22, 2021
9:30 am
mustang
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We had been using the Cap 1 Costco card as primary card
Guess we will have to look for something else, with a full range of coverages

March 17, 2022
8:00 pm
Hmm
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Does anyone know if renewing your membership on Costco.ca counts toward your 2% cashback as an "online" purchase?

March 18, 2022
1:20 am
cgouimet
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We do not use Capital One MC but rather another MC with points.

Early in the year, we get a Costco rebate cheque for use at Costco.

I assume the CIBC Cash Back in addition to the existing Costco Rebate.

Correct?

CGO
March 18, 2022
8:29 am
gicjunkie
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cgouimet said
We do not use Capital One MC but rather another MC with points.

Early in the year, we get a Costco rebate cheque for use at Costco.

I assume the CIBC Cash Back in addition to the existing Costco Rebate.

Correct?  

Yes, you are correct. We have a Rogers MC that gives us 1.5% cash back on all purchases. This is totally independant of and in addition to the Costco rebate.

March 18, 2022
8:43 am
cgouimet
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gicjunkie said

Yes, you are correct. We have a Rogers MC that gives us 1.5% cash back on all purchases. This is totally independant of and in addition to the Costco rebate.  

I know that's the case with 3rd party MC's such as your Rogers MC and our BMO or PC MC's. Perhaps my question wasnt sufficiently clear but I was referring to the CIBC/Costco MC - is that Cash Back in addition to the Costco Rebate?

CGO
March 18, 2022
10:12 am
Bill
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Yes, it is. (And I assume what you mean by "Costco Rebate" is the 2% rebate for Executive level memberships, yes?)

I notice my Mar 14 auto pay out of my bank account for the Capital One Costco MC didn't happen yet, was I supposed to have done something due to the new CIBC credit card thingy going on?

March 18, 2022
12:01 pm
cgouimet
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Bill said
Yes, it is. (And I assume what you mean by "Costco Rebate" is the 2% rebate for Executive level memberships, yes?)

Yes. Thanks ...

CGO
March 18, 2022
4:38 pm
mustang
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Bill said

I notice my Mar 14 auto pay out of my bank account for the Capital One Costco MC didn't happen yet, was I supposed to have done something due to the new CIBC credit card thingy going on?  

Yes, you have to set up with CIBC now. Any Cap1 auto payments died with the March 4 cutover to CIBC

March 18, 2022
5:22 pm
Bill
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What and where do I set up? The Mar 14 payment was for transactions on the last statement, ending well before March 4. We've not received the new card yet, still using the old one as they said to do, I don't recall any instructions to do anything at this time.

March 18, 2022
6:32 pm
Bill
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Ignore previous post, I reread the stuff and realize it's my fault.

March 19, 2022
7:33 am
bhuc
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Cap1 had a Costco Credit Card autopay function which I really liked because Cap 1 took the money from another FI on the day it was due, never a late payment.

CIBC also says it has autopay but I'll be damned where and how to set it up in CIBC.
I called help line but all they did was send me a link that was of no use at all.
Has anybody successfully set up the costsco credit card autopay in CIBC to another FI or even from an account within CIBC ?
Thanks in advance !

March 19, 2022
10:40 am
mustang
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We were also set up on the CAP 1 auto pay
My recollection is that I read somewhere in the CIBC material, that they do have an autopay function, but, unlike CAP1, you cannot just set it via website
Rather they said that you had to phone in
Your experience is interesting--i.e. sure doesn't seem to a well-devloped feature
One would have expected that to be a commonplace, n'est pas?

March 19, 2022
11:07 am
cgouimet
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mustang said
We were also set up on the CAP 1 auto pay
My recollection is that I read somewhere in the CIBC material, that they do have an autopay function, but, unlike CAP1, you cannot just set it via website
Rather they said that you had to phone in
Your experience is interesting--i.e. sure doesn't seem to a well-devloped feature
One would have expected that to be a commonplace, n'est pas?  

Don't know how common it is but I can't find that functionality online for our PC MC, BMO MC or TD Visa ...

CGO
March 19, 2022
11:10 am
Bill
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CIBC does have autopay, haven't even been able to try to set it up yet as when wife enters her Costco card info into CIBC registration set up screen (CIBC.com/register) for non-CIBC customers the error message that comes up is "We do not have your contact information on file. Please update your contact information in Online Banking." ??

Stayed on phone hold last night and today for quite some time, no-one comes so maybe they're not even working after normal business hours - feels like no-one's actually there but they don't tell you that.

(I'd still rather have my juicy CIBC dividends than customer service though, it'll get sorted out eventually.)

March 19, 2022
12:01 pm
Norman1
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I suspect one needs to call in to set up the CIBC AutoPay service.

According to Learn About The Benefits Of … ,

Next steps

  • You and your authorized users automatically receive all the new CIBC benefits starting on March 4, 2022. Keep using your existing Costco Mastercard. You don’t need to reapply for a new card or wait for the new card to arrive to start enjoying all the benefits.
  • If you were enrolled in AutoPay on your previous credit card, this service ended on March 3, 2022. To set-up AutoPay with CIBC, which will automatically pay your full amount due or minimum payment on your CIBC Costco Mastercard each month, please call us at 1-866-…
March 21, 2022
7:10 am
BlueSky
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Bill said
CIBC does have autopay, haven't even been able to try to set it up yet as when wife enters her Costco card info into CIBC registration set up screen (CIBC.com/register) for non-CIBC customers the error message that comes up is "We do not have your contact information on file. Please update your contact information in Online Banking." ??

Similar experience here. I tried to register for online access, followed CIBC instructions in their email, got to the last step of reading and accepting their online access agreement, and to my amazement, there was no box to click. I actually repeated the process just to make sure I didn't miss anything -- same result. Not been able to register on their site.
I phoned them, but could not be bothered with staying on the phone for someone to pick up at the other end. 30 min. was quite enough.

March 21, 2022
7:44 am
bhuc
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BlueSky said
Similar experience here. I tried to register for online access, followed CIBC instructions in their email, got to the last step of reading and accepting their online access agreement, and to my amazement, there was no box to click. I actually repeated the process just to make sure I didn't miss anything -- same result. Not been able to register on their site.
I phoned them, but could not be bothered with staying on the phone for someone to pick up at the other end. 30 min. was quite enough.  

I think I had something similar happen to me. I was using Chrome browser with "Add block plus and Ghostery "
I then went to microsoft Edge (clean version, no extensions runing) and the click button appeared and I was able to complete the registration. Hope this helps !

March 22, 2022
8:52 am
BlueSky
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bhuc said

I think I had something similar happen to me. I was using Chrome browser with "Add block plus and Ghostery "
I then went to microsoft Edge (clean version, no extensions runing) and the click button appeared and I was able to complete the registration. Hope this helps !  

Thanks bhuc, your suggestion worked.
I thought as much, that it had to do with an ad blocker or Badger, and for that reason I disabled them on the CIBC's site. Albeit, it didn't work for me. It skipped my mind to try using another browser like Edge. sf-cool

March 22, 2022
10:40 am
Bill
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Still getting same error message, been using Edge all along.

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